Address: | 267 Commercial St, Portland, ME 04101, USA |
Phone: | +1 207-899-4100 |
Site: | bambambakery.com |
Rating: | 4.3 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed |
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Erica Cabral
My father went into your establishment on Friday, 1/13 at 7:30am, prepared to shell out WELL over $75 on your chicken pot-pies and desserts to bring back home two states away. When he ordered, he was refused service. Flat-out refused the 6 chicken pot-pies he ordered. The cashier told him the following: "Oh, we cant do that. We will have people coming in today expecting these to be here; we cant just sell that many to you." Umm...what? He WAS a customer. He was looking to purchase them. And they refused to sell them. Side note: My Dad is Celiac. Our entire family - Celiacs. I thought that was who you catered to, the GF community? We used to love this place before rude service (from waitstaff AND owner Bevin) and failing food quality abounded. This behavior is shameful. Try treating your business like a business.
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Susan Mizzoni
It was the day before christmas-did not seem that overpowring busy, my husband went to pick up a cake that I was told days prior they would have but no preorders. He just inquired if there was a cake available and the woman behind the counter was rude, dismissive and bothered. Its too bad customers have to take the brunt of others poor insight, even the person behind him was like OMG!! very sad. you lost a customer today and will tell others not to buy at your bakery. customers don"t need to be treated like that when just asking a question regardless what was going on. I called to speak to the owner and was told NO. I asked to be called back and nothing. treat people like this and hope your business ends.
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andrew dolby
My wife and I recently moved out of state and Bam Bam is on the short list of things we miss dearly. First of all everything I have ever eaten there has been delicious. Second, they really take pride in creating amazing gluten free treats that those of us with gluten intolerances dont get to experience often. I miss their cookie bars and especially their lemon bars. Their food isnt good "despite" being gluten free, it is good BECAUSE it is gluten free. The flavors are textures unlike anything else. So if youre big on sweets (gluten free or not), check them out. While youre at it ship me out a box of everything.
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Mary Kate Kelly
As someone with celiac disease, I was thrilled to find a cafe that really caters to those with food allergies. Everything there is gluten free, which is wonderful! However, every time I have been there over the past few years, the staff has always been incredibly rude. I come to Portland from out of state once or twice a year, so I tend to want to stock up on gluten free goodness! This last time, the staff behind the counter made fun of me for all of the food I was buying. Over all, the food and drinks are great, but the staff are consistently rude.
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Tracy Boschee
Amazing gluten free bakery! Visited from the west coast and by far exceeds other gluten free bakeries I have been to. I travel frequently and try to find a gluten free bakery in every city..Bam Bam is #1 so far. You cannot even tell the difference in taste in all items I purchased. Definitely worth the visit. Exceptional products! Thank you for the great treats!
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Joshua Mullins
Best gluten free bakery Ive ever been to. Now Ive had better chocolate chip cookies, but not much better. This place is so great because of the huge selection and everything we tried, whoopie pies, chocolate eclair, and chocolate chip cookies, was amazing. And very reasonably priced for a good bakery, especially GF bakery!
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Conor Galligan
Fantastic food no matter the meal or time of day, good coffee, and great service. As someone with Celiac, couldnt be happier. Best compliment I can give is that I rarely tell anyone that its a GF bakery beforehand, and theyre always surprised when they find out after enjoying the food.
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Kevin Sahakian
My office is nearby this place and Mary Kate Kelly and I have had very similar experiences. The desserts are okay for gluten free fare, but the staff is incredibly rude. Ive had multiple negative customer service experiences here and my most recent visit will certainly be my last.
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vafranklin22
So yummy and safe!! I am gluten free and dairy free and they had a ton of options. I picked up a peanut butter cookie, cupcake, coconut bread and a shepherds pie... tasted some of each and everything was absolutely delicious!!
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Emir Avilés Pagán
The desserts were pretty good. They have a good variety, with vegan, gluten free and dairy free options. Nice, tranquil space that seemed to be popular with families. The coffee could be better, but still a good place overall.
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Audrey Cooper
Excellent selection of specialty baked goods and lunch dishes, complimented by their stellar teas and coffees. Best option if you or your group have dietary restrictions but still crave delicious pastries and goodies:)
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Christina Milazzo
Unfortunately, I found the cupcakes and cookies to be very dry and tasteless. It is probably unfair that I am judging them against a Gluten/Dairy/Nut free bakery in Connecticut that is absolutely amazing. Sorry.
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Brian Cribb
Nice baked goods. Id put them up against any other bakery, gluten free or otherwise. My wifes allergy makes no difference here. We can just enjoy a coffee and some goodies. Glad we found the place. :-)
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Andres Guzman
Amazing! Its such a treat to walk in someplace and have so many choices of delicious gluten free goodies! Every time we come up to Maine, we go out of our way to stop in and stock up!
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sam rothe
I bought a dozen whoppie pies, and ate half of one, and had to throw the rest of them away. I can tell you from my experience i would rather agiate my celliac diease then eat those pies.
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Ciara Adams
Great food and tea, good music, helpful staff, nice vibe. All their food is labeled with allergy info and there are many vegan options, which is rare and much appreciated!
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Michael Lewin
High quality GF baked goods in downtown Portland. Staff seems more focused on their love of baking than customer service, but the product stands on its own.
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Susan Geffers
Gluten is not a problem for me but I really enjoy the pastries and breads at Bam Bam. Love the texture and find the pastries not too sweet.
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Aleigha Bangart
Love this place! EVERYTHING on the menu is gluten free and delicious. This place is a rare gem to come across in downtown Portland.
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Linda Dunn
Great selection! Cinnamon roll was fabulous! I am thrilled to have found you after several gf baking failures at home.
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Monique Anne
Incredibly slow service. If youve got 30 mins to wait before ordering and another 15 to get your pastry, come here.
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Megan King
Amazing and delicious! I was so happy to find a designated GF bakery. So many tasty options! Highly recommend!
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Ted LaCrone
Baked goods, gluten free (celiac) mecca. Great variety, things taste very good and atmosphere is happy.
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Katie Hatch
Such a great shop for the community. My go to for any friend with special dietary needs (GF).
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Raghda Salman
The worst latte Ive ever had; cold and untasty. Not clean, cracked cups, and so many flies.
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Curtis Scribner
Loved the open spacious atmosphere, great coffee, and especially the glutton free treats.
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georgi petrov
Fantastic. All gluten free and very tasty. Very friendly staff. Lovely atmosphere.
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Wilhelmina Drengwitz
Great atmosphere, happy smiling service, excellent quality baked goods and coffee!
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Erin Klau
For a GF traveler, this place is paradise! Try the brownie ice cream sandwich!
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Khalid Khan
Love their pies and bread pudding! And spicy brownie is yummilicious as well
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Kent McKenzie
Perfect place for those who are gluten-free. Friendly staff and fair prices.