Address: | 122 N Airline Hwy, Gonzales, LA 70737, USA |
Phone: | +1 225-644-3328 |
Site: | gonzaleshellotokyo.com |
Rating: | 4.1 |
Working: | 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–2:30PM 11AM–10:30PM 11AM–10:30PM 11AM–9:30PM |
LA
laquicaf
We ordered sushi for lunch. There was a mix-up on the roll we ordered and we wanted to switch it out for another roll. We were told even though we had the wrong roll, completely disliked it, and did not eat it, we would still have to pay for it in addition to paying for the replacement roll. We were regular customers who spent a lot of money there when we went. Not only that, we referred so many other people to eat their. I think that was a little rude on the owners behalf considering the type of industry he is in. In the hospitality industry, it is uncommon to make a customer pay for a dish they dislike, especially if they are a frequent customer of the business. It appears to me the owner is trying to pocket all the cash he can to open Hello Tokyo II
JA
Jay Nicole
I absolutely love this place. Ive ordered the same thing every single time for years always to go. A few weeks ago my order had something strange on it, ruined the 15$ meal. Well I called to let them know, being a server myself, I know this is common practice. The girl who answered argued with me on the phone about how I always got the strange spicy disgusting sauce on it, I told not once has it ever been like that. Needless to say, she was so rude I dont feel comfortable ordering Togo from my phone or my name or even my specific order. Very disappointed because I really love their food. Usually always pleasant. Im pretty sure she was the owners daughter so... Yeah it wont change.
CH
Christi Hart
Great experience. The customer service was on point from start to finish. There was a 20 minute wait, but it was well worth it. Bartender made great drinks and my drink was really good so the wait went by fast. Once we were seated our chef did a great job. He was engaging and the food was AMAZING! Will most definitely go back. Think Hello Tokyo maybe my favorite Hibachi restaurant in Gonzalez.
WE
Wesley Broussard
Fun Meal, Great Taste, Large Portions If you are a fan of food cooked right in front of you with a little flare, then Hello Tokyo is an excellent choice for your next meal. The portions are very sizable, the staff is over the top friendly, and the food is delicious. Another great restaurant right here in Gonzales.
GO
Private User
The service at Hello Tokyo is good, but the food is not great. If you have an issue with your order (quality issue), the owner will not replace it, but offer a 50% discount. This establishment does not make any effort to ensure that you are a satisfied customer. I think that is problematic.
KE
Kevin Krieger
The food was great and overall experience with the staff was great. However, they were playing gospel/Christian music over the speakers throughout the entire restaurant. I did not appreciate this, and they should be more considerate of the variety of religions that will be in there.
CH
Cheri Babin Olinde
Food is great. Service is not great. Waited 20 min for a table, 5 min to be acknowledged, 10 min to get drinks. We finally ordered and our food came out in 3 deliveries over a 20 minute span. Next time we will stick to To-go orders.
SP
Spencer Mabile
Nice place crap service. I was told this is not "build your own roll" and waited about an hour from the time we walked in till I ate. Then another 20 minutes waiting for my waiter to pick up my credit card after delivering my check
MI
Michelle Smith
We had to wait almost an hour for our food, it was ok, the wait was the reason i give it 1 star. I have kids and it was a long expensive night, for descent food. I wont return. . . The boat was pretty, but the fish wasnt fresh.
FR
frank miller
Always a good time at the hibachi or at a table for sushi. The hibachi chefs put on a good show and the food is good. The sushi is some of the freshest I have ever had and they put a lot into the presentation of the food.
A
A Private User
Unfortunately, theres not a lot to compare Hello Tokyo against in Gonzales. Overall though, this is one of the better Japanese restaurants for the price, food quality, and service. I recommend it, and my wife loves it.
A
A Private User
We are addicted! Weve been there for sushi bar only for lunch and dinner. And last night went with friends for Hibachi. All visits were great! Food was excellent and so was service. Highly recommend to all!
MI
Michael Price
Food was good and service and showmanship was on par with other hibachi restaurants I have visited. A little on the pricey side when comparing to other like establishments, but I wold patronize them again.
A
A Private User
Love it! The price is good and its the best sushi in town. Waitstaff is great. Wish the bar was a little bit better. They have a great selection, but its mostly typical stuff, nothing really unique.
A
A Private User
This place is amazing! The cooks are friendly the food is great we go there at least once a week but their greeters and the manager ( I guess thats who she is) are very rude.
RA
Randall Elder
Dinner is expensive but worth it. Lunch is cheaper and they have sushi combo for lunch. Food is already great, show is good if you want to enjoy your meal while you eat.
RY
Ryan Solano
The sushi bar is infected wit cockroaches, the rice for the sushi is made wit expired vinegar the sushi workers work under the circumstances of drugs and alcohol
ST
Sterling Clark
Jordan was our server and by far the best service Ive ever had. Unreal. Sushi was so good too. LSU roll is fantastic. Will be. Going back.
KO
Kory LeBouef
I like this place for lunch, or dinner with friends or business associates. They are always ready to accommodate our needs. Great food!!!
ST
Steven Murphy
Good sushi place. A tad pricey for what you get but not overboard. Service is quick and friendly. My go to sushi place in Gonzales.
CH
Christopher Adkins
One of the better priced sushi establishments Ive been to. Sushi is very good and service is irregular. All around I recommend it.
MI
Miriam Cascio
Food was great. Went for my wedding anniversary. the employees are either dumb or just extremely rude. I hope that changes.
A
A Private User
Great food & service. Wonderful atmosphere. The LSU roll, hibachi chicken & spider appetizer are our favorites!
A
A Private User
Food is great and service is OK. My wife and myself drive 4 hours to eat here about once a month.
TI
Timothy Estrada
One of our favorite sushi places in the area. The TNT roll is awesome.
KR
Kristine Hebert
Clean facility. Good service. Large menu. Can accommodate groups.
CH
Chelsea Oneal
Amazing food, good service, decent pricing. No complaints from me!
ET
Ethan Parizeau
Go there more than once a week. Amazing food. LSU roll is great.
BI
Billy Ohmer
Great service and staff. Fried rice is awesome! Good sushi.
CR
Craig Boudreaux
Service was excellent. Food terrific. Very entertaining.
JO
Jonathan Deshotels
Great Sushi (LSU rolls are AMAZING), good Hibachi also.
KR
Kristy Fridge
I have very picky kids and even they loved the hibachi!
SO
Sonya Taylor
The seafood soup omg. Dont leave without tasting it
A
A Private User
We love the prices and the kid-friendly atmosphere!
JO
John Wampold
Food is ok, service was and always is terrible.
MI
Michelle Sissac
Very fresh and quick sushi. Reasonably priced.
TE
terry stokes
Great hibachi experience! And good sushi too!
MA
Mariah Broussard
I love the food, but it costs so much money.
DO
Donny Blanchard
Great food for a low price....cant beat it
KE
Keri Mayeaux
Food is great and they have good prices.
AA
Aaron Mayeux
The best sushi in and around Baton Rouge
AM
Amanda Gremillion
Bit pricey, food and service excellent.