Address: | 9180 KY-44, Mt Washington, KY 40047, USA |
Phone: | +1 502-538-8400 |
Site: | tuscanyky.com |
Rating: | 4 |
Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10:30PM 11AM–10:30PM 11AM–8PM |
WA
Wayne Moudy
I have eaten at this restaurant several times and been pleased with both the food and the service, however, my last experience was terrible. Waiter was late taking order and I was nearly 15 minutes trying to track him down to get our bill and leave after we had finished eating. I finally stood at the front desk to await someone to get a bill and tender payment. The person who waited on us was the one to appear. I paid with a credit card, added only a $4 tip on a $43 dollar bill because I was very displeased with the service. When the bill was posted to my credit card account, they had taken an $8 dollar tip. I called my credit card vendor and will receive a $4 credit but I am upset that they tried to pull this off. I plan to visit them in person to register my complaint. I think that they have tried to pull a fast one.
TH
Thomas Kennedy
Tuscany has all the potential in the world, the menu is diverse and the food is really good. Their chicken Alfredo is the best Ive ever had. BUT...... Ive been here three times and the service has never been good. To begin with theyre usually out of something, stuff for their drinks to ranch dressing. The past two times Ive came I have had to go get a waiter to get served. Takes on average 10-15 minutes to get your alcoholic beverage. Our waitress took our order and then came back 7 minutes later asking if we had ordered. Both times the restaurant was not really busy, there was no wait and a third of the tables were open. I want to come back because the food is phenomenal, but they have to fix their customers service because its just plain bad.
BI
Bill Jordan
Always have a great experience with the group of employees that work there. I called after locking up at work at 9pm and called in my order. I explained I probably wouldnt get there until after they close at 9:30pm due to being several miles away. I was very politely and kindly told it wouldnt be a problem. I got there and they prepared my order while I waited to make sure it was fresh and hot. I appreciated that I didnt have dinner that was cold or sitting under a heat lamp. I have been there several times and never had a bad meal or a bad experience. I absolutely love the Sorento dish!!! Great Job folks!!!
BR
Brooke Atkinson
The food was fantastic, very authentic, very flavorful, hot and delicious and they serve breadsticks while you wait and my entree filled me up with extra to take home. I cant say enough good things about it. The atmosphere was very spacious and quiet yet cozy not a lot of people on a Saturday night and had some very beautiful stone work inside. My only complaint was with our particular server, she was very nice but was not very attentive. Prices were average for any sit down place. Had lots of TVs. I would definitely recommend this restaurant to anyone and I will be returning.
JA
Jake Ivy
This place is terrible the only reason why I put one star is because it wouldnt let me put zero. I walked in around lunch time and waited 10 minutes before seeing a single employee, then waited another 10 minutes just to give a drink order. So unless you can seat yourself, serve yourself, and make your own food then I would never recommend. Oh and keep in mind that we had to go to the managers office just to get him to grab our server.
TR
Troy Lyons
There is finally a restaurant in this location that is worth going to often. Multiple failed restaurants preceded Tuscany and I had my doubts about this one too. Thankfully, it didnt take me long to figure out this food was really great. The calzone are ginormous and worth it alone, but lasagna, chicken fettuccine and more have all been good. I usually place carry out orders and they are fast and accurate. Definitely recommend.
TI
Timmy Hendren
This place is terrible. Ive called in to-go orders several times with them telling me it would only be about 20 minutes. I arrive within 20 and its never anywhere close to ready. I think they wait for you to arrive, then find out what you ordered them begin to make it. I dont recommend this place to anyone. The food is mediocre at best.
DO
Don Sparkman
Things can sure change in 6 months. I used to love this place, now I am not so satisfied. My wife asked for more ranch dressing for her salad and they said they were out. Also she ordered the hot fudge lava cake for desert. Also no chocolate sauce. Then charged me .50 per cup for extra marinara. I will not be going back anytime soon.
JA
Janelle Underwood
The food was phenomenal!! The price for all that we ate was very reasonable! This is a must go to restaurant!!! Wonderful atmosphere. The spinach dip is the bomb!! Our waiter definitely knew how to do his job...our beverages were never empty and his attentiveness made the experience that much better!!! We will definitely be back!!!
TO
Tony Hunter
With not an abundance of restaurants to choose from in Mt Washington, this is a nice place to eat. Nice outdoor space out back. I like their chicken parmasean and chicken alfredo.
GS
Gslayer 06
They treated my brother like trash saying he would get his food tommorow. Never even getting my food.it was my first time and Im never going there again
CH
Charlene Owen
Great food, wonderful company. I was starved, fast serving, hot food. Quiet music, but great selection. Desert was awesome, at least a mile walk worth.
LA
Larry Caulk
This place is great I have friends who came from Meade county to eat here with me till they open the one in E Town , I just love the food
DA
Dawn Abbott
Drove 1 hr on Saturday arriving at 1130 but still not open even though website they were supposed to be...disappointing.
BR
Bridget Lewallen
Best food ever. Got a large pizza and had to take most of it home. Great amount of food for the price.
LU
Luis Aquino
Buena comida italiana
JE
Jesse Williamson
Was great, but now portions are getting smaller service is hit and miss
DA
Dave Ritschard
Worst service ever. Manager didnt charge us for food but not worth it.
KA
Katrina Kaiser
Bellissimo! ! Very good! Food was delicious. Definitly will be back.
ME
Melanee Higginbotham
Love the carbonara, personal pizza great size, service has been good
GR
Greg Talbert
Very surprised. Was told it was good and it definitely was.
KE
Kenny Parker III
Food was great and the price was even better. Will be back.
KA
Kasey Spencer
Marinera is fantastic. Bread and cheesy bread is amazing.
LA
Laura Morrow
The service was horrible! And they werent even busy!
LI
Linda Rayhill
Fresh good Italian food! Calzone is wonderful!
RO
Robert Cross
Good food and service. Staff is friendly.
JA
Jason Hall
Good Italian food, wines, and beers.
TA
Tammy Ratliff
Love the Chicken Portabella!!!
ST
Stephanie Carroll
Health department rated it 67!
JU
Judy Smirh
Love the food here
CH
Christian Kurti
Great calzones!
JO
John Eric Buckley
Love the pasta
AM
Amanda White
Great food
MA
Maria Gutierrez
I loved