The Catering Company
| Address: | 13040 Eastgate Park Way, Louisville, KY 40223, USA |
| Phone: | +1 502-243-0000 |
| Site: | louisvillecateringcompany.com |
| Rating: | 4.8 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
Location
Photos 71
Reviews 8
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KT Hope
Recently, The Kentucky Catering Company catered our company Christmas party. I was an attendee and partook of the catered food. Well, the food was an hour late because the delivery guy came to our floor and omitted to read the large sign that stated "We are located in the back, please call ___ at 502-------." The Catering Companys manager, Denise, was instructed to call the party coordinator once the delivery guy arrived & confirmed that he made it to the location. The manager (Denise) confirmed all of these details multiple times during the week. Unfortunately, that did not occur and our food was cold upon arrival. The ham was tough & over cooked, the turkey was processed, we had store bought rolls in a bag, frivolous dessert tray, fresh out of a can green beans, GFS premade tray dressing, and the mac & cheese was average at best. Overall, the food was just cold and “ok.” The delivery guy did apologize for being late and the fact that he ultimately was lost in translation. But, I cannot say the same for his supervisor. When the Catering Companys manager Denise was contacted to discuss all of the mishaps of the day, she did not want to hear it one bit. Denise listened to the problems that occurred on her company’s end as it related to the cold food and late arrival. Her response to the honest opinion and dissatisfaction of her company’s food was, “We catered several parties that day and all of them raved about the food! You all are just odd balls!” Way to talk to your customers for having an opinion, Denise! I’m confident that no respective company representative called you the day of their party to rave about the food that your company catered on the first day of Louisville’s Dec. 2013 snow storm. So, if you choose to have this company cater your party, event, etc. with processed food...be sure that you give great detailed instructions because they too may get lost in translation.
JJ
Jj Ooi
Michelle and the Catering Company were great from the start. In the beginning we had a hard time deciding what food we wanted for our weddings and they were kind and flexible enough to give us THREE tastings. They were so cordial and had geniune interesting helping us find the best food for our guests. The Catering Company was incredible on the day of our wedding. Food tasted amazing and was exactly what we had picked out in our tastings - no surprises at all. The staff was also really professional and attneded to our needs along with our guests needs. We had the filet and salmon and they were both great. In my opinion, fiet and salmon are both difficult foods to cook in bulk for 150 guests but they pulled it off. If I had one critique of the catering company, it would be their responsiveness. We tried communicating via e-mail and there were times where we didnt get a response as promtly as we had hoped. With that said, everything was taken care of when it was all said and done. When it got closer and clsoer to our wedding day, we had no problem getting a hold of them. We love them and we are so glad we picked them for our wedding!
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debbie nichols
My daughters wedding reception was held at The Pointe and The Catering Company was the caterer that worked with this venue. We didnt have any first hand experience with them, but the reviews looked positive. We were so disappointed on many levels. Although the contact person was very responsive leading up to the event, she was totally absent during the reception. We had a buffet for 200 and it took over an hour for our guests to get through the line. The food was dished in an unbelievably stingy manner unlike any wedding buffet I have experienced. The wait staff in general was sparse and didnt provide refills of water or tea that was preset on the tables. We paid for three bartenders, but never had 3 working the bar together. The lines were very, very long due to this and also due to the fact they seemed poorly trained to handle the group. I shared all of this after the event, and they seemed responsive to my concerns. However, I could never recommend this caterer. We had a wedding 5 years ago and I feel like I was naive in thinking this group would handle our reception in a comparable manner.
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Kerry Hare
I was an out of state bride planning my wedding from over a thousand miles away and no opportunity to fly into town to do a taste testing. I specifically picked The Catering Company because of their honest packages and enthusiasm towards making quality catering affordable for a magical night! I put my complete trust and faith in Emily and the team who conducted my wedding night. We did a buffet for 75 people, and there were SO MANY compliments. Most importantly, my Groom, who is VERY particular when it comes to food taste, was so happy with his meal he got up for seconds. Parents of the Groom and my parents were very pleased. Compliments around the room. We ran into one hiccup where we were 1x vegan meal short, but the staff jumped on it, and fixed the issue almost seamlessly! Very pleased, I would recommend this HONEST company to anyone :)
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Wesley Becker
We used The Catering Company for our wedding in April of 2017. We used them for a buffet dinner with plated salad and their bartending service. From the very beginning of the planning process they were very easy and eager to work with us. They were able to personalize a menu for us and make suggestions that ended up working perfectly for our wedding. Throughout the planning process we were able to constantly modify our contract as various aspects of our wedding kept changing. TCC also went above and beyond to accommodate members of the wedding party with food allergies. The food ended up being great, some of the best wedding food I have ever tasted. We heard from our guests the whole night how great they thought the food was. I would highly recommend TCC for any special event or corporate function.
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Ashley Wimsett
Wimsett and Company used The Catering Company for our ribbon cutting ceremony. The Catering Company was fantastic! The food was delicious, the presentation was outstanding, and the service was wonderful. The Catering Company provided a well dressed and mannered server, they arrived early to set up, and they stayed late to tear down. What I really appreciated about The Catering Company was that they boxed up all the food that was not eaten at our event. Needless to say, Wimsett and Company employees were able to be in quiche and cheesecake heaven even after the event!
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Jim Littlefield
We use the Catering Company at my nonprofit, the Kids Center for Pediatric Therapies here in Louisville, KY for board lunches, small special events, and our major fundraising breakfast. This is our largest money maker that we would not trust to just anyone. The food is great, the selection is very wide and the people are great. Its nice to know at an event that you dont have to micromanage every detail if The Catering Company is on the job. We have never had a complaint about their service or food. Instead, we get many people who love it!
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Kara Staton
The Catering Company was such a pleasure to work with in planning our wedding. Michelle was very responsive to all of my (many) questions, concerns, etc, and went out of her way to ensure that every detail was taken care of and that everything was exactly how I had envisioned it. They worked within our budget to create a wonderful meal, and the serving staff at our event was very professional and made everything go off without a hitch. The food was delicious, the presentation was great, and all needs and accommodations were met without a flaw.
