Insomnia Cookies
| Address: | 1622 W University Ave, Muncie, IN 47303, USA |
| Phone: | +1 877-632-6654 |
| Site: | insomniacookies.com |
| Rating: | 4.1 |
| Working: | 9AM–3AM 9AM–3AM 9AM–3AM 9AM–3AM 9AM–3AM 11AM–3AM 11AM–3AM |
Location
Photos 34
Reviews 20
CA
Caitlin Burkus
I have always loved getting insomnia cookies delivered to the dorms. The cookies are always warm and fresh. But tonight I went into the actual store to buy cookies. I will NEVER go into the store again. I ordered three cookies. I watched 7 other people who ordered after me get their cookies. More than 15 minutes went by before I could get the employees attention. There was only one other employee in the building and he was sitting in the corner texting on his cell phone the entire time. The one girl apologized and got my cookies for me...or so I thought. When I got home, none of the cookies she gave me were the ones I ordered. This is my first bad experience, but it was honestly bad enough that it makes me want to never order again.
VI
Victoria Ray
I placed an order at 9:54am on Monday 6/13 with a request for delivery at 12:00pm to a couple friends as a birthday treat. I received a call at 11:31am to say they may not make it on time, due to being short a driver, and it may be 5:00pm before they could make it. No worries, I requested it be moved to the next day because the office would be closed. I was super surprised when I got a call at 12:12pm from one of the recipients saying they just received their cookies and they are delicious. Every time I order from Insomnia cookies I am pleased and today was no different. They have great customer service and especially in this case went the extra mile to make sure that my order was fulfilled on time. Thank you so much!
KA
Kandice Grimme
Their cookies are always served fresh--so their always gooey, warm, and delicious! They offer a variety of cookies and ice cream. The environment is open and minimalist. The location is convenient and they stay open until 3am! So you can satisfy your cookie craving late at night (they also deliver)!
KA
Kasey Woolslare
We came from out of state, and when we went in, the guy behind the counter wouldnt even see us. He told us before we said anything that he couldnt help us because he had to make more cookies, which would be at least 20 minutes. Then he took off to the back. So we left because he was so rude.
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Lauren Ward
Ordered a cookie cake two days in advance for Valentines Day to be delivered to my friends at 2:30 pm. Its 11:03 pm and it STILL has yet to arrive. Customer service is awful. Thanks for ruining the surprise!
PO
Poke Fritter
Very pleasant staff, great cookies & brownies, and good music, usually. No complaints about this place, except I wish I could be there more often.
CH
Chris Turvey
As a cheap dad I try to avoid this place... it is not nice to my wallet... but... the cookies are solid. The staff has been hit or miss.
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Fred Clamme
They clearly dont treat their employees right. Decent fresh canister cookies though
JO
Joey Moisica
AMAZING COOKIES, fresh baked, always warm and gooey, and open when you want them.
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Drew Hottinger
I want to say its overpriced, but I pay it so is it?
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Blake Albers
Great snack for anyone up late with a sweet tooth
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Brandon Doolittle
Good cookies and brownies but way overpriced
JO
John Bailey
So good! They deliver. And open until 3 am.
JO
Joseph Hutchinson
Good cookies, fast and friendly service
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Brittany Mekelburg
Best cookies in town! So addictive!
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Stacey Chester
Busy time, but worth the wait.
MI
Mike Weida
good cookies. nice and fresh.
GE
George Brittain
Excellent overpriced cookies!
ZA
Zach Stamper
Amazing cookies as always
JO
Joan Chapman
Yum!
