Address: | 6805 Houston Rd, Florence, KY 41042, USA |
Phone: | +1 859-282-9888 |
Site: | pandaexpress.com |
Rating: | 3.8 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9:30PM 10:30AM–9:30PM 11AM–9PM |
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Tiffani Hemingway
The food looked pretty good. The lady at the counter was very nice letting us try samples and being very polite. Me and my fiancée had never been there. Then out of nowhere here comes some other girl who works there and she completely interrupted us while we were ordering and she insisted we go sing happy birthday to someone. We declined but she continued to insist. We continued to decline. We were just out for a good time together while we had a sitter. So then she goes on to just ask my fiancée, well would you just go with me then since she doesnt want to. He says no and she giggles and laughs and flirts and continued to ask. I was beyond annoyed so we left. I felt like she was really inappropriate for that being her job and run off customers like that.
CA
Cathy Hill
Running errands in Florence, KY today, my husband and I wanted to have a quick bite to eat. We have never eaten at a Panda Express, so decided to try the one on Houston Rd. What impressed me the MOST, was the cleanliness of the buffet bar and the glass panel that separated it from the customers. Not a grain of rice out of a bowl, nor a spill of sauce/food anywhere! Every menu item looked delicious. I had the beef broccoli with fried rice and it tasted as good as it looked. The 2 workers were extremely professional, well groomed and very pleasant. What a pleasure! Well definitely be back. KEEP IT UP!!
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Nicholas Cole
Im not sure about other locations but this one served pretty good chicken, only problem was that the rice was cold and hard, although Im giving an extra star for the service because I got cold and hard rice then asked for a new bowl and they immediately gave me a free bowl of fried rice without hesitation and it was a less hard and was warmer, so they did attempt to fix the mistake atleast
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Benjamin Thompson
The facilities looked modern and clean. The woman working at the counter was extremely kind and professional. My wife and I split the Bigger Plate and got a nice meal for about eight bucks. The food was pretty good. It was a bit busy at 8 pm, but some of the tables and the area to throw away your trash couldve been kept cleaner.
WI
William Gaskill
You will have the opportunity to buy cheap "chinese" food (heavy on the cheapest ingredients, like cabbage) for at least twice what you would pay at a regular chinese restaurant. This place belongs in an airport concourse where people expect to pay through the nose for lousy food.
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Tom Somebody
Very pricey for what they serve. Typical shopping mall type Asian selections. Choosing and pricing are very confusing. Paid almost $7 for a meal that was nearly all fried rice and not much of the other ingredients listed. Place is clean and the employees are friendly.
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Dorothy Van Huss
I love their orange chicken, and most of the staff there are really nice and give great customer care. However, I had rice twice from there that smelled of mildew due to it sitting out from the night before...gross. Ask for a sample of the rice before ordering it.
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Rick Mendenhall
Always fresh and must say well managed. This staff means business efficiency and cleanliness is great at this location. I have seen them move through a line that most places I would not dare wait they manage well. Panda Express is fast food made well.
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Bryan Wall
If you come here late, expect to not have may choices. I came here about an hour from closing and they didnt have any fried rice and wouldnt make more, and didnt have about half of the entree items and also werent going to make any more.
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Goldie Hall
I think the server was Tamara. She was absolutely amazing. Probably had the best customer service We have had in a long time. It was terribly busy and she made an effort to smile at everyone and get food out as fast as possible!
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TheFreew67
99.9% of the time this place is excellent. Normally even if busy the line moves fairly quickly. Only wish they had sweet and sour pork like the airport location did. Not the cheapest but well worth the cost.
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tyler thompson
Waiting for the food that I ordered is understandable, however stopping putting together my small Togo order to help someone else, finish their order and ring them out...Im having trouble understanding that.
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Evon Spicer
Horrible horrible horrible ordered food and th hey did not make it after I sat there for 10 min and after I complained than they wanted to start never got an apology and gave me a hard time about a refund
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Shirley Saltar
Love the food here!! Its always fresh and tasty. I love the chicken teriyaki!!!! I can come here at any time in the day and get fresh food for a great prize plus the establishment is always clean!!
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Neil Seth
Food wise was standard panda express (that can be good or bad depending on your tastes) but the service was notably great and that is sometimes a bit lacking at some fast food locations
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David Alcantar
Love the Honey Sesame Chicken, if they had that as part of their regular menu I would go all the time. Unfortunately I never know when they have it and were lucky to find it this time.
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Mason Parker
I like this chain, but this location is consistently garbage. Food is cold and old. smells great, but its never fresh, always as expensive as it is disappointing. Be afraid.
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William Brian Gouge
I ordered my food online. I went to pick it up and it was not ready for an extra 25 mins. The crew working there had no idea what they were doing. This place sucks!
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Cheryl McD
Relatively clean; attentive employees. Chow mein was a bit tough, orange chicken so-so. Egg rolls were not good at all. Portions were average for the price.
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uri sanchez
I have never been to a panda where I felt the need to leave a review but this one is disappointing the food is nasty the trays are empty there missing items
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Jessica Smart
Typically, weve always had a good experience here. Wont be back after today. Every table was dirty, and everything we ordered was cold or over cooked.
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Kenny Radcliffe
Amazing panda express. The staff is friendly and they are fast. I just wish there was a drive through. That is my only stipulation.
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Greg Isaacs
oriental fast food style...had the beef n broccoli w/fried rice...YUM. The SWEET tea is SUPER SWEET...almost too much
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Radiant Reptile Exotics
Love the food. Not always super fast and sometimes you get employees that are a little rude, but over all good.
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Blackhoney Bear
Chow mien wasnt cooked well and got way more greens than noodles, tea tasted old, and it wasnt very clean.
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Nik Smith
One of my favorite lunch spots. Order/pay online, save favorite orders, more time for your lunch break.
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Daryl Washburn
Had given this location 4 stars, but downgrading to 2. Really bad service the last 2 times I visited.
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Colin Michael
We are always well fed at a fair price. The atmosphere is kinda fast food, but not in a crazy way.
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michael hollifield
Fantastic quick meal that never fails! Always a great choice and they even have healthier options.
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erick christian
THIS WAS DISGRACEFUL THERE IS A HAIR IN MY FOOD CAN YALL WHERE HAIR MITTS OR GET OUT my country
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Sassmouth Broyles
Fast friendly service- took care of special request in the middle of a rush. Didnt miss a beat.
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Katarina Renee
I love the sweet fire chicken. They have a ton of fresh made options. They are always friendly
WI
will lindsey
I love this little cafeteria style Chinese restaurant! it is fast foodish but definitely good
AN
Andrew Bosma
Good food but told me it would take 5 minutes for more chicken and i ended up waiting for 15