JJ Fish & Chicken
| Address: | 917 W Roosevelt Rd, Maywood, IL 60153, USA |
| Phone: | +1 708-450-1015 |
| Rating: | 4.1 |
| Working: | 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–1AM 10AM–1AM 11AM–11PM |
Location
Photos 100
Reviews 51
JA
Janiece Jackson
I am writing to express my displeasure with the service I received today as well as the lack of customer service. Specifically, I ordered a small catfish dinner fried hard. I was excited because I saw a family member in the restaurant which made the waiting time pass quickly. Fast forward, I get back to my desk to eat my dinner, and to my dismay, the fish was not fried hard, and it was extremely dark. I immediately contacted the store and asked to speak with the manager. When the manager came to the phone, I described the food that I received. He assured me that it was not old grease, and that was the way the fish has turned out today. I told him that this was unacceptable. The manager then requested that I return the food for a refund or a replacement. I then asked him what types of sandwiches were available. He mentioned the Philly Cheese Steak and I was happy for the exchange. Upon arrival, I opened my order and asked the lady at the counter if she had looked at the food before it was packaged. She rudely replied "well you asked to have it fried hard." I told her that I always request to have my fish fried hard, but this was a result of old grease, as my fish taste burned. She then looked at me and sighed loudly. She placed my current order on the counter (not a thank you and Im sorry for the inconvenience). I opened the bag to check my order, which looked fine. I then asked her about cost of my original order and it was about $2 more than the Philly Cheese Steak sandwich. She just looked at me, and I had to ask why I would pay extra and be inconvenienced. She quickly answered (after sighing again), "well Ill just give you your money back." I then said, "No, do you think you should maybe offer me a soda?" Her reply was "well the soda is greater than the difference of the other meal." God knows I almost cursed at that point. Anyway, I said I will have an orange mountain dew please. She darned near slammed the soda on the counter. I left with the intention of completing this review online and contacting the franchise owner. We have to do better with our customer service skills. If anyone knows the actual owner, please respond. Thank you. By the way, my Philly Cheese Steak was delicious.
CH
Cherish Evans
Late last night, I ordered large catfish dinner, large chicken tenders dinner, and 6pc wing dinner. I was accepted great quality food but I was disappointed as I opened catfish dinner. The pieces of catfish were flat and small with hardly any meat on it. I spent $11 on that dinner so i shouldve gotten my moneys worth. I like JJs Fish but they have lost a customer.
TE
Terrence Chambers
Great variety. Not to fond of the breading used on the cat fish. Asked for leamon pepper on my order of tails received none or it went through on stilts. I will give it another try and see if they truly know what a jumbo shrimp really is . The verdict is still out.
SE
Selina Teague
I love the customer service, I love the on time service, I love the quality of the food....and especially the prices . ..youre sure to get a THANK YOU and A SMILE...Thank you J&j for always making my family gatherings a hit. Selina & David.
CH
Chris Kimbrough
It may not be the best looking place, but they definitely have some of the best JJ Fish around. My uncle and I came here and the boy overcharged him, but the woman working there was able to credit my uncles card before we left.
ME
melissa agunloye
I liked the fries, my babe didnt like nothing. Said the fish was so dry and no seasoning. The sauce sucked. I gave a 2 star caise i like the fries babe said 0. =/
AL
Alissa Bickhem
Food is awesome and affordable but the lady who took my over the phone order was rude as hell ! need to hire more happy people
KR
Krista Smith
This place is fine if your hungry. The serving size was large... but other than that it was just okay.
FA
Falon B
They have delicious food. I just wish they would come up with a remedy for their soggy fries.
DW
Dwinda Harvey
I was there for the butter pecan shake, AWESOME , if I was able to go everyday, I would.
MA
marvdawg11
Good food and good service is what I look for and this place has it.
JA
Jacqueline Marshall
The service is excellent and the food is very good. Thank you J & J
0-
0-0 gamer z
No taste in fish what so ever no meat on chicken no eating again
LA
Lawanda Floyd
The best J & J fish location in Maywood on 9th and Roosevelt
JO
joshua wiggins
Excellent food large portion of food for a great price
BU
Buck Money
They bogus for they dry fish and cooked to hard wings
VA
Vanmore Here
Cooking oil not always fresh, became ill last visit
JE
jerry Newman
Excellent customer service and food is always hot
SE
Sedrick Quinn
Good food but need a new cashier more friendly
TA
tanesha Lewis
Awesome. Fresh food. Great prices. Good eats!
JO
Josh Jacknow
Great catfish nuggets, get the lemon pepper
JO
Joseph Gronkiewicz
Great cood. The jumbo shrimp are delicious.
WI
Willie Douglas
Food is good and the price is affordable.
JO
Joseph Dillard
Great food and service with great prices
RE
Regina Tate
I like the dinners I go every Sunday
CH
chuckthompson49
They have some really good catfish.
JO
jose celis
Philly cheese steak is really good
AS
Asia Worthy
I love jjs in I stay 5mins away ..
CH
Chaun Ferguson
The fish is cooked to perfection
KI
Kimberly Mitchell
Food is always fresh & very tasty
WA
Waleed Ahmed
Delicious food The best JJ fish
BE
Bernadine Williams
Good food portions for the price
SI
SistersGlory Journey
Bomb food (fried and grilled)
AN
Anntoinette Edwards
First time here foods alright
CA
Carolyn Allah
Very good food many choices
LA
Lazarus Johnson
Best frozen lemonade ever!
AN
Anton Zolotarjov
Ok food only cold food tho
ME
Memo Khaled
Fresh testy & affordable
RA
Ray Fern
Pretty greasy but tasty.
A
A Private User
Very good fresh food...
A
A Private User
Very good fresh food...
MI
Mimi
Great service and food
MO
Modesto Salazar
Love their fried perch
TR
Tracy Hall
Delicious food great
EM
Emmanuel Collins
Food is very tasty
AS
Asaad Khattab
Good place to dine
WI
William Sproling
The food is great
TH
ThoMS Webb
Just like family
SM
Smyth Smyth
Food is great!!!
ME
Mel Brown
Already!!!!!
MI
Michael Johnson
Clean
