Starbucks
| Address: | 18051 Harwood Ave, Homewood, IL 60430, USA |
| Phone: | +1 708-647-8832 |
| Site: | starbucks.com |
| Rating: | 4.1 |
| Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 6AM–10PM |
Location
Photos 100
Reviews 40
CH
Charlotte Mayor
This location deserves less than one star. I went through the drive through this morning with my father and placed our order, which no one responded to. The lady in the window did not ask what my order was before she swiped my card (she was new, apparently and it was her first time on the floor), so I ended up paying for the order behind me. I said that the price for my beverage was incorrect and she was confused, so she refunded me, then reswiped my card for the drink I was supposed to pay for, no manager came to the window to assess the situation, no apologies for the inconvenience, just a "have a good day" and a see ya later attitude. I did not receive the receipts for the refund or the paid beverage. I called the store and asked to speak with the manager who had a snippy attitude and was incredibly disrespectful. Julianna/Guilianna was her name. She argued with me about the training of the employees and again was incredibly disrespectful. She hung up on me, with no good bye no Im sorry about the inconvenience. Overall, bitchy attitude that should not be seen in the workplace, especially management! Horrible customer service!! Direct quote from her: "I dont know when youre coming in, but your receipts and recovery card will be here." And hung up the phone.
SA
Sarah Cunningham
Service was excellent. I Loved the way they explained the caffine levels and flavors of the different assortment of beverages. The gentleman that was working the drive thru took his time to help explain to me the difference between the two coffees I was looking at purchasing with a gift card so they really went out of their way to help me utilize the most of my money and to find what everyone in my household would enjoy. The atmosphere was quiet and peaceful. Everyone was very content and happy as far as their jobs went which makes a huge difference in customer service. I also was offered a taste of a new blend of coffee as well, I really love the service, love the coffee and the overall atmosphere. I definitely give this place a five and will be back when I can.
IZ
Izaberu in Japan
Everybody is nice but I eventually had to leave because the store is filled wth BEES. Seriously, I was sitting by the window and counted five bees buzzing around me. I went outside and there were still bees there, but they cant really control the outside area so I guess I cant hold it against them. I eventually had to leave. I also went through the drive through one morning and ordered a hot tea, was given a coffee instead and didnt notice until after I had left the lot so I had to loop around the block, park, and go inside where they immediately gave me my correct drink.
DE
Derrick Oglesby
The staff is medium friendly. This is one of the only Starbucks where you would have a good chance of getting a good caramel macchiato. Ive given three stars instead of four, because I dont like switch from reds and oranges, to mahogany; its very dark inside of that store now. Otherwise, yes, theres Wi-Fi, and an outdoor seating spot.
MA
Matt Peglow
Great location, great staff and very chill place to relax and enjoy your favorite Starbucks drink. Conveniently located across from the train station and other businesses on Ridge Road.
KE
Kent Munro
Friendly staff. Mid morning Saturday was expecting to be empty but was nice an active with lots but not too many people hanging out. Great place.
MA
Manuel Colón
A great place to sit and relax while you wait for your train to come in. The service is always very friendly.
ED
Edward Cooper
very limited parking..be careful the drive through customers can block your exit from a parking space!
PH
Phillip Norder
Horrible drive through service at least on my last visit. She acted like I was an inconvenience
A
A Private User
Love the service. They always make my coffee just the way I like it. Good crew in the A.M.
VA
Valerie Connors
Some how this is the best starbucks coffee Ive ever had. And people are always friendly
KU
Kuro Stone
Joseph was extremely attentive in the drive thru, very good customer service.
ER
Erik Vega
They dropped my coffee but this is a great place to whip and dab at
SU
Susan Brazzale
Great service. The drive up is pretty quick to get you in and out.
CH
Chad Ganshirt
Warm, inviting atmosphere... But almost $6 for a coffee? Hmmm
BR
Bryan Gay
Plenty of parking for this location in the downtown area.
SH
Sharon Young
Always a good cup of coffee!! Love their Dark Roast!!
MI
Michael Bolz
My favorite Bucks before catching a train downtown.
EL
Elizabeth Smith
The baristas are very friendly and professional.
KA
Katie Helgesen
Convenient location close to the train station.
CH
Christina A
Great customer service, atmosphere and people.
DA
Dante Wilson
My favorite place to go for my morning energy
JA
Jaunese Burks
nice staff and line moves pretty fast.
JE
jennifer Long
Nice and clean... Good customer service
MA
Markell Parks
Its Starbucks. You know what to expect.
TH
Thomas Jackson
Best Starbucks in tje south suburbs#
DA
David Bush
Nice place, but service can be slow
JO
Joe Henry
Short wait time and staff was kind.
VI
Vitautis Danner
Because cotton candy Frappuccino
ED
eddie rogers
It is a great place for coffee
DA
Daniel Davis
Yea, its pretty okay I guess.
CA
Carlos Adams
Love the customer service
TR
Tracy Douglas
Clean and awesome workers
RE
Renee Washington
Great customer service.
FA
Faith Washington
Wonderful atmosphere!
CL
Claire Lourdes
Friendly staff.
ME
Meme Memeascorpio
Awesome service
CL
Clovis Gladstone
Good service.
AR
Art Ramos
Not impressed
LI
Lindsey Sorrell
Always nice
