Gigante Bakery
| Address: | 140 S Bolingbrook Dr, Bolingbrook, IL 60440, USA |
| Phone: | +1 630-972-0122 |
| Site: | gigantebakery.com |
| Rating: | 3.6 |
| Working: | 6AM–8PM 6AM–8PM 6AM–8PM 6AM–8PM 6AM–8PM 6AM–8PM 6AM–8PM |
Location
Photos 100
Reviews 12
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Karthik D
AVOID THIS PLACE LIKE A PLAGUE IF YOU DONT WANT TO RUIN A BIG DAY ! I HAD TO CALL THE COPS TO GET MY REFUND. Go here if you are okay with their below average cake decoration skills but never expect any customer service. Apart from not making a simple cake order right for my significant others birthday, they tried to scam me. So I ordered for a simple cake in the shape of 25 and asked for some fancy girly designs on top with a message. Went on the birthday evening to pickup only to have the staff rudely shout at me saying I already cancelled the cake and trying to cheat them. when I have the receipt with me the whole time, they claimed I sent someone with the receipt to cancel the order and got the money. I was also told the cake was sent back since it is cancelled. If I sent someone to cancel the cake why would I be going to pick up the cake. I insisted to talk to the person took my order and when she came I heard a different story. She said I was the one who came earlier to cancel the order and they got everything on cctv. I was like they must be super dumb to allow someone else to come in, cancel some random order and get the money which was paid by a credit card. I didnt bow down so they told I can have the cake but not money back(at that point of time I didnt ask for money). So they brought the cake that they told was sent back and it was awful. The 25 was not in proper shape, literally no designs on top of cake and they wrote the message on the cake board. I was shocked to see the cake and understood why they were creating all the drama. I could no way use that cake for a birthday surprise so asked that my money was refunded. And they told I was trying to cheat them, I can take the cake but cannot enter the business in future. They were not even courteous and told me they would call the cops on me. I lost my patience and being not at fault I called the cops. When the cop arrived and asked for the cctv footage they told him the CCTV is not functioning properly. But without any evidence they kept saying I cheated them. After showing the receipt I had with me and cops intervention they finally gave my refund on my credit card. But we wasted 2 hours in this process which entirely ruined my wifes birthday. And guess what, we never had a cake for my wifes birthday and that was the worst birthday she had in all years. SO PLEASE DO NOT ORDER A CAKE HERE EVEN IF IT IS FREE AND GO ELSEWHERE IF YOU WANT TO BE TREATED AS A CUSTOMER.
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Christine Gofron
They did my wedding cake years ago -- not only was it one of the most delicious cakes Ive ever had, it was stunning. They draped it with real flowers even. Besides that ALL their pastries are just wonderful. Theyve been in Bolingbrook for a long time and I have high hopes that they will be around for much longer. This is a local business I happily support!
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Kassandra Aseves
Was not disappointed one bit with the cake I asked for looked just like I wanted it too if not even better. Definitely will be back for more ! & everyone said it was absolutely beautiful and most importantly DELICIOUS!!! Thank you guys! Especially when I only gave you a 3 day notice !
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Isabel Garcia
1 star because I had to pick one because if it would have been for me it would have been 0 stars, ordered a cake on Saturday of fondant and ended up getting one made of buttercream never ever ever will i return to this Bakery. And still got Charged for a fondant cake.
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A Private User
I wasnt sure what to do at first, but she was nice and explained the simple concept of: get tongs and tray, put food on tray, bring food/tray to counter. ;) Much of it is more bready than sugary, though my favorite so far is their big chocolate cupcakes.
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uriel ruiz
Great pastries, great cakes, exquisite design on the cakes they make. Freshly made bread when I went in, saw them come straight out from the back with such a delightful smell. The three milk cake has to be my all time favorite!
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monica vazquez
Order a birthday cake for my son went I got home and open the box they misspell Birthday wrong was missing the T cant believe it something they write everyday waned me to bring the cake back and fixed it crazy
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Nereida Prueter
i went there and bought 6 slices of cake they were hard and dry i will never go there again ,,and instead of putting them all in 1 box she gave me 2 boxes and a bag really dam !!!! stupid
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Tina Norton
They helped made my 87 year old mom a special birthday with me living out of State they delivered her favorite pie to her and she said it was delicious. Give 10 on customer service.
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A Private User
Love the cakes it stays moist and fresh and not so overly sweet.the best part is it so very cheap compare to other bakeries
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Hugo Aldana
Rico los pasteles, y el pan!
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Katrina Conley
Love there cheesecake with fresh fruit The best
