Address: | 890 Atlanta St c, Roswell, GA 30075, USA |
Phone: | +1 770-231-3276 |
Rating: | 3.7 |
Working: | Closed 7PM–2AM 7PM–2AM 7PM–2AM 7PM–4AM 7PM–4AM 7PM–2AM |
MO
Morgan Klinepeter
Really nice environment and vibe and nice, gracious owner but HORRIBLE, HORRIBLE service. RUDE waitress who will act like YOU are bothering her when she is there to work and make money. Like the reviewer below said, the service you get is based on the type of customer they perceive you to be which is completely ignorant. People in their 20s make and spend money and tip. 20-30 minute wait for drinks. Seemed like a cool spot and was excited to go but I would recommend not spending your money somewhere it is seemingly not wanted. There are too many other hookah places in Atlanta.
JA
Jason McElroy
Food was good. Practically had to seat myself. Not vefy welcoming or accomadating. Server did not check on us enough. Were left in the dark in terms of info that should be provided to first timers like my wife and I. We asked for silverware, and recieved it after we were finished with our meal! We had to eat like cavemen! Customer service leaves a lot to be desired. We enjoyed the experience and the ambiance. But you will have to bring your own server.
JA
Jamie Guzzetti
Best Hookah Lounge in all of Atlanta. Food is great along with the atmosphere. Outside seating is comfortable and relaxing. The house blend Hookah is Amazing. The service is superb and the owner Nick is one of the nicest peope I have ever had the pleasure to be around. So accommodating. If you love Hookah and relaxation in a party atmosphere then this is the place to be. Two thumbs up for Moon Lounge in Roswell!
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Saif Al Majidi
We had a birthday party here. The customer service was just horrible! They offer only 5 water glasses and they said they will charge for the additional WATER!! the hooka was terrible! And so was the food! And when they brought the cake ( that we bought from outside) they did not bring a knife!! We left and there was no single person smiling over there. Will NEVER return nor recommend it to anyone else.
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Stephanie MacDonald
Let me start off by saying that this is a beautiful and relaxing place. It is laid back, comfortable, with good music and great hookahs. It is a Sunday night and my husband and I came here for date night. We will definitely be back and want to try it out on a Friday or Saturday. It is a true lounge experience so come ready to relax and take your time. You will not be disappointed.
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Felipe Dos Santos
This place have a horrible customer service, waited 20 minutes to be serviced, once i got serviced had to wait another 40 minutes to find out that my order was not trough because the kitchen was closed! I went to get something to and had to go back home hungry because a waitress cant work and cant serve her customers right! Its just a shame, and never coming to this place again
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Gracie H
It was our 1st time trying hookah. This place was pretty nice, decorated well, a fountain, and nice lighting. The service was good. They were helpful, friendly, and informative. There were burn holes in all the seats and cushions. Is that normal? Also, the hip hop music didnt seem to go w/ the ambiance. Overall, it was a good 1st time experience and we will be back.
LI
Lizzbeth Reyna
I wouldnt recommend this place. The service is terrible and the waiters have bad attitudes. The took 30 minutes to bring our hookah and another 20 to take an order and another half an hour to bring our drinks. When we asked to speak to the manager they just said they wouldnt charge us for the drink. The music is dead. Never doing back
AI
Ailin C
Its just simply an amazing place! Its gorgeous inside! I came here with my friends on Saturday, the place was packed. Everyone was on the dance floor, we had so much fun! We ordered a fruity head hookah it was the best hookah I have ever had. The owner Nick showed great hospitality, this will definitely be our spot.
JU
Juan Pablo Ahumada
Very slow service. We ran out of charcoal and drinks and the server never came back to check on us. We ended up having to ask the BOUNCER for new charcoal and he replaced it. Our server came back only once our charcoal had been replaced (4 mins later) and we were only the 5th table there so it wasnt even busy.
OU
Outlawabidingcitizen
Im going to start off by saying this is a place to go if youre over the age of 35 and dont want to be able to talk to anyone in your party or the server whom is taking your order. If you want good service plan on spending $80 alone on seating. The hours are great but defiantly not a young adult Hookah lounge.
HA
Haitham Abu
This is my first time here and I was treated horribly! The owners daughter treated us horribly and without respect! I would not recommend this place ever! I wouldnt suggest coming here ever! I am going to promote not coming here and Im one the chillest laidback people youd ever meet. Conclusion: blacklist
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Chris Watson
hookah with a different vibe. laid back but upbeat with music and dance floor. hookah quality good. service so so, waitresses spread too thin? cool setting in nondescript outside features in old roswell. definitely a must try
B
B Coleman
THE hookah spot!! DJ was was on point this evening (Saturday night) and hookahs were even better. Read the previous reviews about the "house" hookah and definitely a must try. Will definitely be back for more.
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shayan Rezaei
This place has the best hookahs in town. If your looking for a place to chill and smoke hookah moon is the place to be. They also have a full bar where Nick the owner make the best mix drinks I have ever had.
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Arman Takyar
Great hospitality, awesome decoration, beautiful lighting and the best hookah Ive never had before. The gentleman, Norouz, how took care of us is really nice and awesome person. Appreciated guys.
JA
Jay Davis
This lounge is one of the best in atlanta. I did comment previously stating their inconsistent times but I was on the wrong lounge. The manager is always awesome and the hookah is always great.
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Rebecca Tedla
I loved this place till recently. I went in at 6 pm and I was told it doesnt open till 7:30! On their websit it said open now when I checked at 5, thats giving a wrong info to loyal customers!
LA
La Toya White
Melody was great.. music is awesome and not too loud.. really chill.. i chosethe house blend hookah.. good.. minty.. and plenty other flavors.. very clean placewill be back just to chill..
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Matthew Stidham
Everything is amazing! The hookah, the food and the service were just amazing. My wife loved how clean the bathrooms were and the overall atmosphere adds a lot to the charm of the place!
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ABX Group, LLC
The Moon Lounge is by far the best Hookah in the Metropolitan area of Atlanta.. The hospitality @ the Moon Lounge is like no other in the city when it comes to Hookah Lounges.
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hershey villegas
Hookah lounge with full bar. Can beers. No draft beers. Seats are comfy, nice atmosphere, and good music most of the time. This place is packed around 11pm-1am.
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Jackie Nyhan
Great evening. Small issue with food. Manager was amazing and took care of everything. Made it right. Great evening. Very chill space. Mix of music. :)
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marie poore
First time visiting the Moon Lounge... Was very pleased with how Nick took care of us. best customer service, best hookahs in the city of Roswell...
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Sergio Gonzalez
Good place to hangout with the friends and the people are so nice...i would recommen to anyone who wants to have a relaxed night and a fun one