|Address:||3901 Peachtree Rd NE, Brookhaven, GA 30319, USA|
|Working:||5AM–10:30PM 5AM–10:30PM 5AM–10:30PM 5AM–10:30PM 5AM–11PM 5:30AM–11PM 5:30AM–10:30PM|
So I pull up through the drive thru this morning and the girl at the register doesnt know how to process a starbucks google offer through the mobile app on my android. I took her to the screen for her to point and scan the barcode but she still couldnt figure it out. she kept telling me it had to be printed! that kinda defeats the purpose of the mobile app- right? she asked for the managers help but even the manager couldnt figure it out. The staff need to be trained on how to use mobile apps if starbucks is going to continue to sell these types of offers through 3rd party vendors. i ended up paying with cash so the other cards in line didnt have to wait. ridiculous!
I was next in line and the young lady just walked away. She didnt say anything. While other employees stood off to the side. After a minute or two one of them took my order a simple coffee with chocolate. She poured it took my money and instead of putting the chocolate inside of the coffee she sat it to the side and said the other young lady would put the chocolate in it. She then went back to talking to the other employees instead of just finishing my drink. It was nobody behind me waiting. Customer service is not good nor is the layout.
I completely agree with the review that Jacob Willis posted. While I have never had an issue with the service here (the staff is always very friendly and recognizes me which I appreciate), the parking lot is awful. I often continue driving by and go to another Starbucks because the drive thru is backed up, there is no parking available, and you will quite often be stuck on Peachtree waiting to turn in if you decide to wait. Perhaps they should consider expanding the parking lot in order to allow for better flow of traffic.
This is literally the worst designed parking lot and drive through in Atlanta. The parking and drive through isnt open to the Kroger parking lot its in, so the only way to get in and out is through Peachtree Street, which is a pain since there is no actual driveway. The drive through regularly backs up into Peachtree Street and the parking lot which makes it nearly impossible to park. If you want to go to this Starbucks, plan on walking.
The staff is friendly and upbeat. As a daily visitor, they often give me a free treat or upgrade. Quality is that of any Starbucks. One star ding on the location – it wasnt made for the long 8+ car lines that occur at rush times. And even the 6 parking spots are difficult to maneuver. Save yourself the headache – park in the Kroger parking lot and walk over.
Inside, this Starbucks is great! The problem is accessing it is a nightmare due to its popularity. The parking lot is way too small and the snake of drive-thru customers makes it impossible to get in/out of any space. Its gotten so bad that theyve had to redirect drive-thru traffic to avoid backing up Peachtree. #Brookhaven #Coffee #CupOfJoe
The worker at the drive-thru messed up on 3 drinks. Remade them and messed up again. Probably the worst Starbucks in the city besides the one downtown. Just go to a different location or better yet a different coffee shop entirely. I love Starbucks but this location has repeatedly been disorganized and has hired incompetent employees.
A Private User
This store is one of the three busiest Starbucks in the metro Atlanta area. They do a humunguous drive through business, but the cafe and the patio are busy as well. Lots of nice folks, lots of dog walkers, far enough back from Peachtree that you dont mind the traffic.
Emily Maria Wright
Honestly I go out of my way some mornings to go to this starbucks because the staff is so friendly and they always get my order right. The parking lot IS a problem and if Im in a hurry I go elsewhere, but if I have time to sit and work it is one if my favorite spots.
Staff is great here and they do what they can, but it is so busy and crowded all the time that the experience is treacherous. I feel like this location is running the gauntlet. Starbucks desperately needs another location and/or building. Parking lot is death trap.
I purchased an Evolution Fresh Blueberriew & Honey yogurt on 4/28/2016 only to notic a sell by date of 4/26/2016 after Id gotten home. This location about 12 miles from my home so too far to return an expired item.
My favorite Starbucks, the lady at the drive thru w/ the cute country accent is always there & makes my day brighter w/ her sweetness & friendly smiles, I just love her & the perfect coffee & other goodies here!
Love the abundance of outlets that are available. I can come here to relax and really get some work done. The location can be a pain sometimes but thats what happens when you are in a well populated area.
Friendly staff. This is a popular spot. Unfortunately that means not much parking in their lot although there is parking in the supermarket parking lot. You might have difficulty finding a seat
The service here is excellent. Parking in the actual Starbucks lot is extremely limited but you can park behind/next to it in the shopping center lot where theres plenty of space.
Walked in and walked out. Small and crowded. Very small parking lot. Be sure not to turn in from peachtree st you will get stuck in the drive through line.
Frank Brooks Jr
Parking lot is way too small and hectic. Disappointed they dont allow the use of Samsung Pay, not sure why a place like this would allow Apple Pay only
A Private User
Typical Starbucks: quick coffee (fllavored) smoothies, free WiFi. CONS: pricey,limited snack foods, too busy and wait for table, inside or outside.
My closest Starbucks, not my favorite. No shade on patio. Customer service ok. Drinks are best when ordered via the app. Parking is an issue.
I am actually not a big coffee drinker but when I do want some they are patient and give me great recommendations. I love coming here
Está bien sólo que deben mejorar un poco la Limpieza
Rude lady on the window at 7:27 am. The one that takes the actual orders not the one passing out the drink. Terrible attitude.
Its a very busy location. Parking and the drive through are difficult to navigate. Some issues with getting correct drinks.
One of the worse parking lots if youre going to the drive-thru. Drinks are nothing special.... its your average Starbucks.
great location, fast service and all the things you like about Starbucks... except with less seating.
Super attentive staff, always willing to accommodate the customers!!! Always a pleasant experience:)
Had a terrible experience with customer service one morning and have never went back because of it
Drive thru is alway busy! But if you go inside its better! Place always clean and friendly staff
Very slow in the mornings. I wait in line almost 20 minutes. That needs to be rectified.
Friendly atmosphere and great customer service. I frequent here as much as possible...
A Private User
I just called to see what time they closed and they answered "11 pm F.U. sir bye bye"
Despite always being busy the staff is quick to greet and get your caffeine to you.
Pretty muck like any other starbucks but maybe with slightly better outside seating