Address: | 1812 FL-60, Valrico, FL 33594, USA |
Phone: | +1 813-849-0070 |
Site: | rubytuesday.com |
Rating: | 3.7 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
WA
Walter Nowak
The place really SUCKED! The service was terrible. Our waitress seemed to think that everything was funny. My wife ordered the salad bar and soup. I ordered a bacon burger. The waitress said that bisquits come complimentary but that they didnt have any ready. The soup came way after the salad. I was still waiting for my order. Meanwhile the young staff remained gathered at the front screwing and joking around. No professionalism whatsoever! The bisquits finally arrived after my wife finished eating. We passed by the staff on the way out. No goodnights or thank yous, or please come agains. Its no wonder that the parking lot is empty and the CrackerBarrel lot next door is packed. We will NEVER eat there again. The next night we ate at Shake and Steak. They blew Ruby Tuesday away! Corporate office needs to take quick action!
EL
Eliza Tuttle
Kudos to Ms. Carolyn and her staff on their outstanding customer service and fantastic food! I reside in Riverview and have been to other RT( Riverview/Gibsonton) and the service was less than stellar and the food wasnt great as well. Each time I visit the Valrico restaurant the employees and staff go out of their way to express sincere gratitude for your visit. Ms. Carolyn is a beautiful example of Management and I see how this sets the tone for the staff! The smiles, music, good food and hellos are infectious and I love dining there!! They truly appreciate the customers and you know it!! Thank you to Ms Carolyn for her outstanding Managerial and leadership style coupled with her exemplary personality!! Shes simply the BEST!! Woohoo!! Sincerely, Eliza Tuttle, USAF Veteran, Adjust Professor
TI
Tianna Peoples
This one star is only for our server Matt he was excellent. The restaurant had food underneath the table and in the crease of the seats. But my mother and I looked passed that. First problem as my mother was eating her baked fish I notice a long piece of hair sticking out of it. They were nice enough to take it off the bill and bring another but as we were waiting my mother decided to finish her salad that she received from the salad bar. As she was digging she noticed something black, I assumed it was pepper but as she turned it over it was a beetle in her salad and that put the icing on the cake for us. We will not be returning to this restaurant. And the manager was acting as if this wasnt a serious problem.
MC
mcclain rouse
Typically a pleasant place to eat. I just went on the wrong night. Triple play is what i would normally eat, however he presentation this go around was sub par. I had to wait a while for my food in a partially empty dining room. Overcooked ribs, chicken the shrimp. Really charred, i was upset that the waitress decided to bring me the plate with every item imperfect. Im sure she knew what the plate was suppose to look like. They did accommodate by removing my meal, but the intent was to celebrate my daughters birthday...moood killer.
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Joyce Singster
My husband and I went to dine at this restaurant and take advantage of the specials they had at the time. There were 3 options but all of them had meat and being a vegetarian, I asked the waiter if I could substitute. He went and asked the manager and came back to say "no". The manager couldnt even come out of her office to explain why. I wasnt asking for a higher priced meal. We left and will never go back. There are far too many restaurants in this area to have to settle on a place that treats their customers so rudely.
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Marie Sanchez
Terrible food!!! They were out of shrimp,pasta,avocado,mushrooms and the list goes on which left us with limited options...the food we did get to order was gross and looked even worse and ultimately left us feeling sick and in the restroom for the remainder of the day...the only positive things about our dining experience was the server who was very nice and the company I brought with me I would not recommend this ruby Tuesdays to anyone!
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Sylvia Haywood
Another delightful evening at Ruby Tuesdays! Love the new deal, Endless Salad Bar, Chicken Fresco or Petite Sirloin or Ribs, two sides AND dessert! All for $12.97! I had the Petite Sirloin and it literally melted in my mouth! And as always, perfect service from Carolyn, General Manager right down the line! The restaurant was packed and we were lucky to get a place right away and people were still coming in when we left!
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Carl Daniels
The food is good if you like the menu. I always get salmon and they grill it the way I like it. The salad bar can sometimes be a bit ragged but it is available as an alternative to a vegetable so we usually get it. The major complaint is with the loud music. The wait staff is generally very cordial and attentive. Also, many coupons are available to make the prices reasonable.
TH
TheHuronna
We used to go to Ruby Tuesday once every two weeks, but have not been for quite a while. We had seen the ads about the improved salad bar, but in my opinion it was not improved, plus you have to pay extra even if you use it as one of your sides. We had to ask for the biscuits which were dry and hard. We will put this restaurant on our do not return list
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J Krempasky
Decided to try after a few years to see if the food was still as good. There was two of in the party and neither of us were pleased. My crab cakes were overcooked and overseasoned. My friends steak was overcooked as well and his mashed potatoes were cold. The best part was the salad bar unfortunately.i wont be back anytime soon.
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Bella D
The manager Carolyn was rude to us and dismissive because one of us complained about what l thought was the rear end of a roach body. She muttered something under her breath about my race, and how she didnt want to serve my kind, and we got up and left. I work at a local news station. Disgusting woman, and horrible service.
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Jeremy Carpenter
Been sitting at the bar for 20min now and no service me and my wife come here once a week and tonight was a joke and I guarantee we wont be back . To many young kids (employees) not doing anything but playing in the kitchen , management still wont come talk to us
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Brenda Clark
Salad bar fresh. Entree hot, tasty, and appealing to the eye. Staff friendly, fast, and attentive. Restaurant clean. I was with a group of 15 guest. All expressed similar experience. Will definitely visit that location again and recommend others check it out.
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Barrett Henry
Ive been to several locations... This is by the the best customer service I have received from any Ruby Tuesday period. Everyone was welcoming and friendly. Carol Ann the manager was a delight. I will go out of my way to visit this location. Great experience!
FR
Franklin Allen
My second favorite burger, and my second favorite salad-bar. All the other food offerings are just as good, the bar tener doesnt know how to make a proper martini (but neither does any other Ive met in the last 10 years), but she takes direction well.
AL
Alex Cruz
Very mediocre food as American dining just means it has bacon on it while its slathered in cheese. Nothing very much here stands out besides the great service, but for the ridiculous prices on their meals your better off eating at applebees.