Dairy Queen Brazier
| Address: | 2270 S Ridgewood Ave, South Daytona, FL 32119, USA |
| Phone: | +1 386-761-8590 |
| Site: | dairyqueen.com |
| Rating: | 3.2 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 99
Reviews 7
LO
Long Ago And Far Away
I usually go to the A&W/Long John Silvers just up the road on Friday nights, but they were closed tonight (07.07.16) because their fryers were down, so I came here. I ordered nearly the same exact things I get at A&W so I figured my wait time would be comparable. WRONG! I ordered (to dine in) at 8:20 pm and waited for my number to be called for nearly 40 minutes. (Takes about 5 minutes at A&W). I realize they were busy with drive-thru orders and ice cream orders as well as dine-in food orders, but this wait is excessive. There was at least 5 workers up front and presumably someone cooking in the back, so what the hell took so long? I mentioned to a dining family during my wait that I thought Id aged a year since I ordered and they said, "hang in there, it happened to us too". I also saw evidence that was alluded to in other reviews about they start running out of things after 8:30 at night. They yelled "no more hot dogs" to the frontline crew. Funny thing, when I was 17, I worked at a DQ in Illinois and our crew consisted of whatever girl was scheduled that night and me. The girl worked up front and took orders and made the ice cream treats, and I handled the cooking in the back. (And I helped out up front on ice cream when she got swamped). We had and old cash register with punch keys and a sales tax table taped to it, no food items were "preprogrammed" on a touch screen. So we had to hand write all our orders. And despite that I could still get a food order out in 5 minutes. These people nowadays have it so much easier yet they still cant get orders out fast. They touch the screen to place an order and the ticket pops out for the cook. The register even tells them how much change to give back, but they even struggle to count it out. I just cant understand why the hell people cant be very productive now. But then, back in 1980, we didnt have cell phones!
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Jayme Davis
I went through the drive thru and ordered 4 cookie dough blizzards made with chocolate ice cream. I was the only person in line. After I paid it took forever for them to start making my blizzards. When they finally did and brought them to me they made it with vanilla ice cream. I told her theyre all supposed to be made with chocolate. She closed the drive thru window and went to fix them. She fixed them probably by just adding chocolate syrup to the ones she made before and then mixing them again which made them more watery and with less cookie dough. They were nothing like the chocolate blizzards Ive ever had before. She handed me the first cup and it had globs of vanilla ice cream on the outside of the cup. I asked her for napkins because I didnt want to bring the messy cup inside my car that she shouldve wiped off before giving it to me. I think she was upset because she thought when I ordered them that I never said to make them with chocolate but my daughter verified that she did hear me say it when I was ordering so the girl working there just doesnt know how to listen. I Took the crappy blizzards and drove off when I shouldve went inside and made them fix it but I was so pissed off at the whole situation that my daughter told me not to and we would just eat the blizzards they made. I also never got a receipt. Im never going back there. Id drive all the way to the New Smyrna one before I go back to that one because at least in New Smyrna they get my order right and are nicer.
CA
Carla Willams
I do not advise anyone to eat here. There was roaches climbing on the wall when they was fixing someone ice cream. The young people that work for them play around and have customers waiting. The cook walked from the back with the gloves on his hands touching things and went back to the kitchen and start making food. The managers was no where to be found I believe they was in the back. The meat was pink in the middle. The dining area was dirty. The bathrooms smelled like urine with no toilet paper. And you wait at least 30 mins for your food. I eat from a lot of places and this being my first experience here was awful. I wouldnt recommend anyone to eat here. And the owners need to get another manager to take over because this is ridiculous. I asked the young lady is it always like this and she stated yea she also stated that the managers do not try to help they just let them do everything and thats sad. Very bad experience.
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Trey Johnson
If I could give them no stars I would.!!! I was trying to be patient because they said they will be right with me and they were having issues with customers orders either getting mixed up or getting them WRONG and I had my card in my hand and I was trying to pass the time by Just tapping my card a little on the counter and the line was getting big and the manager finally walks up and looks at me and says Are you done tapping!? And then I just looked at her like she was crazy and then I ordered and she said after I ordered, she should charge me MORE BECUASE I WAS BEING RUDE!! I bit my tongue and just looked at her and walked away. I recommend never going their. I was my first time being their and already It was very uncomfortable to eat their. BAD CUSTOMER SERVICE,WAITING TIME WAS LONG, AND MY MEAL WAS WRONG. Thats all I can tell you.
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Ashley Stallings
I am only putting a one star becuz i have to honestly if i could i would rate them in the negatives! They are a roach infested ice cream shop i know this because i used to work there. The owner doesnt give a crap about anything the cheeper she can rig that place up the happier she is. Theres opened topping bags in the freezer that shows how the rats have chewed there way in there and dont get me started on the mgmnt they dont do anything but sit on there phones all day. I have seen cooks get mad and spit in the customers food then id quickly go have them make a new one because i told the customer "they made you the wrong one let me go fix that for you" the only three people that make that place better by trying to clean more is judi and april which both are shift leaders rose the best cook they have!
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A Private User
This is one of the worst DQs in the area. I have been in to this location on three separate occasions and left all three times without being served. The last time was the worst as the people I could hear in the back room never came out to check on the counter even though there is a door chime that sounds when someone enters. The dining room was not clean and the parking area kind of unkempt. I love ice cream but I would rather buy it at the grocery store than return to this Dairy Queen.
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Glenda Kelley
March28,2017. If I could give this DQ negative stars I would. The entire establishment was filthy! The employees were unkept and rude! My husband ordered a cookie dough blizzard. They didnt put the fudge in the blizzard only soft serve and cookie dough. When he brought it to their attention, he was told the chocolate was in the cookie dough! This DQ needs closed for a thorough cleaning and to retrain or hire new staff. Will not return!
