Address: | 125 E Merritt Island Causeway, Merritt Island, FL 32952, USA |
Phone: | +1 321-452-0288 |
Site: | publix.com |
Rating: | 3.8 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–9PM |
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Quantum Apotheosis
C+ Store rating Staff kills this store. The great imbalance of quality workers for a quality consumer price is not meet. You have extremely racist cashiers in their old age struggling through basic customer service. While the younger team members remain THE backbone of this store with Brandy as the only exception. The youth really delivers a fair pleasurable experience that keeps my wife and I checking out! The energy is dramatic if you ever interact with nearly ANY and all staff members over 30, regardless of department,Sue being THE only exception. The store is clean and is well organized, however produce is NOT kept fresh and you can easily find molding strawberries and dying vegetation burried in the new product. Rotation of product needs to reach publix 1st in 1st out standards. Aside from this the warm nature of the teen to young adult staff are a welcomed benefit that placed this location above ALL other publix locations I shop! So congratulations to management on this accomplishment. To any potential new customers avoid the older staff as too many of them have attitude issues if you arent their matching age. To any vegetarian couples, there is a good amout of meat alt like gardin and touferky brands, and the assistant store manager is extremely accommodating and welcoming to your community! He helped special order more vegetarian products into this location. Great Ast. store management. Drew with customer service however NEEDS to be replaced and retrained; Drew lacks the enthusiasm or reasonable effort to be THE customer service manager,and face of customer relations in this location; anyone who has ever talked to him or plans on doing so knows he needs work. Overall, if store management fired the older less enthusiastic crowd and promoted the more positive customer eccentric members of the publix family, this store would be THE best location in space coast! My advice to management promote the kind hearted kids and adults and stop making them wait for full time and management positions, We your customers want their attitudes not; the negative energy of older employees. There is NO valid reason why every older employee cant hold the same level of customer service as Deli Superstar Sue! Please take this feedback; and research new, and better approaches to candidate interviews and employee retention. Location Superstars Ashlynn- Cashier Sue- Deli Sylvia- Deli Iad- Ast. Store Manager
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Ron Argo
What in Gods sake is the problem with the girls at the Sr.-520 store That work in Western Union section? I go in frequently to send money And they act like they are mad all the time. No smiles. This is the Merritt Island store , behind Dennys. Went in this morning and girl named Jenni was working. Well she Was kinda busy and when I got to the counter, I commented "boy you are getting a workout Jenni" and without so much as looking up at me, Her comment was " oh yea, is that what they call it"..great comment For public relations Jenni. I am still waiting on a smile.
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Janice Wells
Outstanding Customer Service by all employees. I ordered a lot of food for my daughter and son-in-laws Surprise, 20th Anniversary Party in November 2014 and everything was prepared very pleasing to the eye and were very taste. The Deli platters (pin wheels, wraps, meal wheel) were wonderful, the Bakery decorated the sheet cake and NY cheese cakes exactly as I requested, and the shrimp rings were fixed beautifully. Publix had everything I needed for the party so I rate Publix with 5 stars! Mrs. Wells
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A Daise
Got To Say Ruben is wonderful! Me and my husband shop here all the time and this is the only guy that recognizes us and smiles eveytime! Just 20 mins ago we were I the produce section and we were concerned about the quality of the strawberries and he grabbed one from the bunch went to the bakery sink and washed it for us to try so we would be comfortable with the purchase. Wow! Ruben puts customers first. Ruben needs a flippin raise...
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SUSAN McBride
Publix supermarkets are the best,the veggies are so very fresh n quite healthy portions...There is nothing like the smell of the fried chicken.The bogo deals rock!!!It is something I always buy anyway..The store is very clean and the associated make sure that you can find EVERTHING you need!LOVE PUBLIX....
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AntiMatter89
Only problem with publix is the FACT that they run a racist bigoted business, that refuses to hire based on lifestyle choice, and hair length even if its protected by religious rights. Assholes, If I was not already in a dire financial crisis, I would hire a lawyer and sue you.
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Stacey Smothers
The best Publix in Brevard County. Very clean and employees are so friendly. The quality of food and produce section is fantastic. They carry a variety of organic products. Love this store!
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RACHEL ENOCH
Bad experience last week, then got the hours for Christmas eve and given the wrong hours and will not have a Christmas dinner. Super. Never had a bad experience at any other publix though.
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Kevin Pye
This is a convenient and nice place to shop. Wait times are low. The deli counter is always quick to serve you. Finding products in the store is easy due to a sensible layout.
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Mrs. Monica Utt
I love this Publix. The employees are always so nice and helpful. The store is clean and the produce is always fresh. The bakery!!!! YUM! I wouldnt shop anywhere else!
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Deb F
The people are very nice. The produce is terrible, always have to hunt for items that are not spoiled. The one on North Courtenay does a better job with that.
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William Shay
The assistant manager is useless. Publix is on the decline. Good bye Publix. Go to Aldi. The grocerys are 40% less in price and produce and dairy is more fresh.
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Bill Kopesky
Love Publix. Spotlessly clean. Friendly. Always have sufficient checkers. Shopping carts clean and they work. Truly is a great place to shop.
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Jenny Jarzombek-Cox
I always get the best customer service from the employees here. I love getting them kids a cookie from the bakery every time we go there.
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Natalie Edinger
I love this Publix! Everyone is so nice and if you ever have an issue, there are so many people who want to help you out.
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Ellen B Smith
The best Publix hands down in the Brevard County area! Very clean, and they have a drive thru overhang as well!!!
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Theresa Sullivan
Great customer service and awesome employeez. Store is always clean and well stocked
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Lois Dailey
Clean and employees are always smiling and kind. The food is fresh and delicious.
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Michael Moore
Publix is the best grocery store in Florida. The service here is excellent.
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Jesse Smith
Great store! Good deals on buy one get one free. Cleanest grocery in town.
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Theresa Owens
Always a pleasure to show there. They go out of their way to help you.
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Christopher L. Esposito
Excellent supermarket. Employees helpful. Always a bagger at checkout.
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Elizabeth Henry
Have to have a sherriff there all the time because of high crime
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Nicole Poudrier
Service was fine once someone in Deli actually attended to me.
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Vaclav Romanov
Great quality - the pricing is sometimes a bit high however.
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valerie obrien
All employees are very helpfull, store is very clesn.
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Kimi Dodd
We love our local Publix!! Everyone is so friendly!
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Jason Perrone
Employees are mostly friendly and willing to help.
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Janet Chapman
Its my favorite store to grocery shop at.
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roger vittitoe
Always good service and noce people. RV
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Heather Menendez
Awesome chicken tenders and subs!
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mark berman
Love the deli,meat,produce
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Donna Dayka
Great customer service!
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Alivia Alivia
It has free coffee
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cindy lamar
Great