Boston Market
| Address: | 2450 N Wickham Rd, Melbourne, FL 32935, USA |
| Phone: | +1 321-254-6549 |
| Site: | bostonmarket.com |
| Rating: | 3.5 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 79
Reviews 24
MI
Michael Harris
Over the years, Boston Market seems to have experienced a decline in the quality of their food. I used to love the mashed potatoes and the stuffing. Always enjoyed the chicken and turkey. But as time has gone by, the quality just took a nose dive. Nowadays, the potatoes have little to none of that classic flavor or texture. The stuffing is always bland, dry and undercooked. A couple weeks ago, I ordered a turkey pot pie for lunch at work. I only ate about half. It had a strange, almost cinnamon flavoring to it. Like they mixed the apple dessert with it. Two hours later, I had the pleasure of re-experiencing lunch in the Home Depot parking lot - where I threw it up. And I spent the next several hours enjoying the full-on effects of acute food poisoning. This was the straw that broke the camels back... I wont be eating Boston Market anytime soon. BM has a whole different meaning. I will say that the customer service at the restaurant is some of the best Ive ever seen. Theyre a great group of people, but the food has just completely turned me off to Boston Market now.
JO
John Ference
This place is the absolute worst, and I like Boston Market. Ive been here a number of times, and each time I was hoping it would get better, or at least be an average Boston Market, but it always gets worse. Ive had times where Ive ordered online, and when I arrived to pick it and I still waited over 10 for them to start making my order. Whats even the point of ordering online then? I had the guy making my meal put it down, walk away for a long time, and then someone else picked up it and gave it to a different person waiting in line. Ive watched the manager yell and argue with an employee with my meal in hand. Then of course when part of the soda dispenser fell into my cup. This time Im finally fed up. My chicken noodle soup shouldnt taste like sweet potato or yams, and I found what I think to be a mystery vegetable in my turkey and gravy. Ive given them many chances because I love Boston Market, but never go to this one. I would give it negative stars if that was a thing
VI
Vicki burch
I ordered online and was told it would be ready for pickup in 20 min. I purposely arrived 45 min after ordering because Id previously have had to wait quite a while after promised pickup time. I was told this visit they were working on it. 10 min later they handed my order through the window and told me to have a good evening. I noticed right away the kids milk was missing and after beeping my horn a couple of times they came to the window asking what I needed. I told them about the milk and they went and got it. I was quite annoyed that by now it had been close to a HOUR since Id originally ordered! I arrived home just to find all the gravy Id ask to be put on the side was missing! One would think after almost a hour they could get 2 adult and one childs meal correct!! Very unhappy with the service seeing that I could have cooked the meal I ordered in the amount of time it took them to get it served!
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Debbie Jones
Were here this evening for dinner. The young gentleman plating our food was very fruendly and polite. He did happen to over serve my mashed potatoes. Another employee, Sage, began to ridicule him in front of customers and his fellow employees. At this point, another female chimed in doing the same, until he ended up removing some of the potatoes. He then placed my corn in a lil bowl and she started in on him for that. I told him not to worry. He was doing a great job. She then proceeded to the register. She was playing with her pony tail band and fooling around with her nose while at the register. Needless to say, I made sure she did not touch our plates. The food was great, the young gentleman was great. Sage, on the other hand, needs to be retrained on customer service and respect of fellow employees.
A
A Private User
While I like Boston market, this location has notoriously miserable service. Last week I stopped there and after waiting for the single counter employee to wait on several customers, she tells me, "Lots of people are ordering chicken so it will be 18 minutes until we have more ready"..... Uh, isnt chicken primarily what people order at Boston Market? And I dont know who these "lots of people" were, but it was a week night there were maybe six customers seated in the dining room. This was the third time Ive walked out of this place in frustration.
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A Private User
maybe then customers that have no patience like mikey and kaila should not go here, because i went in with my family and the service was awesome, they give you real plates more portions and even take your food to your table chicken is what people normally buy and theres only so much space to cook it, people come in ordering and catering of course your going to run out. publix is the same way! the hispanic guy at this location is very helpful, excellent customer service from him.
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Judi Perez
The one black girl served us well. The other two ignored us, until I ask for a table to be cleaned. And she looked at me while on her cell and said ok! I will never come back to this BM. On Wickham rd.
JO
Jonathan Gerstle
Never have had a negative experince here have been going here for 2 yrs on and off I prefer it over fast food chains. I dont mind waiting for great food or great service
GA
Gary Causey
They try, good service and nice people. If you like school cafeteria food then you will love it. The mac and cheese is good. Actually the menu is very hit or miss.
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brooke schulstrom
I got food poisoning from this place as did my grandmother and sister. Never eating here again. Wouldnt even suggest this place to my enemy.
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A Private User
They employees dont close the lids it ridiculous u pay 10$ for food and it spills everywhere u would be better of going to McDonalds
HA
Harlan Hannah
Semi fast food. Good selection of vegetables. Plates or sandwichs are available. Food is better tasting than most fast food.
ME
Megan Willoughby
We have not been in a Boston Market in years and we now see why they are going out of business. This location was aweful!
NO
noname7468
Roland is extremely unprofessional and rude. Will not eat or recommend this place solely because of his attitude.
JO
Jon Dickson
Friendly staff, awesome buy one get one free deal on Sunday if you ordered a meal there anytime that same week.
KA
kara wood
Slow service...not to friendly...everyone seemed preoccupied. ...to many other options nearby to return here.
BE
Beth-Anne Frysinger
love the chicken potatoes and mac and cheese the only place I eat the mac and cheese other than at home
ME
Melissa
This place really needs to be redone. Its very rundown and drab. The food was mediocre at best.
WA
Wanda Galloza
I have been here several time and my food always warm and delicious God bless everyone.
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Rob Taylor
Friendly staff, good prices. Check your orders before you leave drive through though.
MA
Mark Holder
Better than average fast kinda homemade food. The Mac and cheese is very good.
OZ
ozgur trak
I want to see more happy people working there ,come on man its bostonmarket
MA
Mark Johnson
Roland is extremely really rude and disrespectful worst management ever !
TI
Tim Freund
Was good food for the money spent. Nothing fancy just comfort food.
