New Hong Kong Chinese Restaurant
| Address: | 10801 Starkey Rd, Largo, FL 33777, USA |
| Phone: | +1 727-398-7886 |
| Site: | newhongkonglargo.com |
| Rating: | 3.2 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 6
Reviews 12
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Elliott Nethero
Well, at first I was excited that they had a website. Then I was even more excited that you could order online! Awesome! The ordering process was fine and the food was delivered quickly. Unfortunately, once the food arrived, the charged amount was more than the website indicated. Apparently the website doesnt include the delivery fee...so the even $30 amount my friends and I had decided upon, including tip, for an easy number to split 3 ways was no longer an even $30...annoying. Food: The food arrive hot and ready. Great! We were starving! We began to dig in (Bourbon Chicken, Cashew "Chicken", Pepper "Steak", Krab Rangoon). The meal started out as "average" tasting Chinese food. The more we ate it quickly became "OK" tasting Chinese food. Then "sub-par"....then "bad"...and finally, once we were full and had finished the food and sitting on the couch in utter disgust at what we had just done - we decided it was the worst Chinese food we had ever had. We were collectively trying to decide why we had done what we had and how we could purge ourselves of the meal. For one friend, it didnt take long - he quickly was forced into the restroom to relieve himself. Hes the lucky one. The other two of us are still sulking in disgust wondering if we will survive the night... But really, it just wasnt very good. The Bourbon chicken was the only meat that was clearly what it was (chicken). The other meats were hard to distinguish as "meat" while the vegetables were even difficult to tell from the meats. I would not recommend this restaurant.
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nicole Gonzalez
On their website it clearly says delivery is free. We do not deliver more than 3 miles.. yet when I order my food I notice that the amount that was charged was more than the amount that I authorized on the website. So when I call into the store the man tells me that he always charges everyone a 1.20 delivery fee. (I live .5 miles from the restaurant). After explaining to him that it says free delivery he then proceeds to tell me that I am the only one that uses the website and that I need to call next time to get proper pricing. He was so rude about it and then proceeded to tell his coworker that I was a botch while I was still on the line and could hear him. Unbelievable. Do not waste your time with this place they are rude and have absolutely no customer service skills.
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Beth Bartley
They are not too friendly all they want to do is feed the fat Americans! Doing so with a really big attitude! If you want to serve food to us at least have common courtesy you know that little thing called respect that obviously your culture has forgot! Your food is never fresh it always tastes like its been frozen for 2 days or like its left over from the day before. Everytime I call I get a rude voice stating you need to hold on for one moment and then clicks doesnt even give me a chance to say yes or no! I totally wish I could give them zero Stars they dont even deserve zero they need like a negative star rating on Google just for this place in particular
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Rhionna Widener
When I ordered shrimp Mei Fun from this location, it had an entire WHOLE grasshopper cooked in with it. Laying on top, the grasshopper was completely visible. When I called to address the issue, they told me to bring it back to show them. I returned the food, with the grasshopper, and said that I wanted to refund the entire meal that our company had ordered. The other six employees I work with understandably did NOT want to eat after a grasshopper was found in the food. The woman behind the counter agreed, however she only refunded MY meal and did not refund the other food that was not eaten due to the contamination concerns. Awful!!
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Stephanie Fry
My company orders from this place. The people in that place are rude and disgusting towards their customers. They messed up my order and refused to fix it. They then continously hung up on me and said "PHUCK YEW" and the lady picked up the phone at one point and was like "Its dee stewpid lady again, HOW MAY I HEP YU" They then said the delivery driver leaves at 10 but this all happened around 8:30. The food was disgusting and the krab ragoon had no filling.. I even gave them a 3 dollar tip to bring the crap ACROSS THE STREET. NEVER AGAIN WILL I EVER ORDER FROM THEM.
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Xil Perez
I find it pretty disturbing that they have 2 toddlers, one laying on a Cox at the entrance of the restroom and at the front entrance of the restaurant under one of the tables and the youngest boy completely Butt naked sitting on the top of the table getting fed by an older woman that is arguing with them pretty loudly to eat their food and in a bad mood. The bathroom is dark and the lights dont come on all of the way. Definitely some uncomfortable behavior throughout this establishment.
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Kontemponews Knowles
I ordered online and it took more than an hour to arrive to my house less than 3 miles away. When I called the restaurant, they wanted to say i gave them the wrong address!!!! the confirmation email is proof enough i gave them the correct one. Once the food arrived, it was cold... too cold to eat without having to microwave it. Then they didnt bring eating utensils even when i specifically asked them to in the notes for the order. My first and last time ordering from there...
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A Private User
My friend and I are here visiting and after reading reviews for this place decided to stop in and give it a try. Horrible mistake. Sweet sour chicken was so over fried there was no meat in the breading. The pork fried rice was flavorless, and the chicken with cashews was slimey. Also dont expect to dine in. there is only one table and it was about 90 degrees inside. Very upset but at least I only payed the lunch price of 5 dollars! Never again.
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A Private User
My friend and I are here visiting and after reading reviews for this place decided to stop in and give it a try. Horrible mistake. Sweet sour chicken was so over fried there was no meat in the breading. The pork fried rice was flavorless, and the chicken with cashews was slimey. Also dont expect to dine in. there is only one table and it was about 90 degrees inside. Very upset but at least I only payed the lunch price of 5 dollars! Never again.
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Richard Pancione
I ordered an xtra shrimp which im charged an xtra 1.00 for i believe with my shrimp and lobster sauce.I never got that xtra shrimp when i got home but was charged for it.I let them know and they basically called me a lier on the phone.Obviously customer service is horrible and if you do order from them double check everything before you walk out there door.Even better speak fluent chinese when ordering.
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Daniel Zorrilla
I dont get what any of these people are complaining about. Its Chinese food. Its either good, or its so-so. This Chinese is good. Ive been ordering take out and delivery from here for years. Employees and drivers are always nice and respectful. Food has always been what I ordered and delicious. Im pretty picky about my Chinese and this place gets a green light.
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Stephanie Marks
I ordered the pork lo mein combo went and picked it up came home and went to eat it and it tasted like bad seafood. I called to tell them it didnt taste right and that I wanted my money back they proceeded to tell me they dont do refunds and that there was nothing they could do. The service and employees are terrible I will never eat here again
