Address: | 2121 Collier Pkwy, Land O Lakes, FL 34639, USA |
Phone: | +1 813-948-9819 |
Site: | publix.com |
Rating: | 4.3 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
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Matt Brooks
Flagship store with revamped displays and excellent presentation. Saw a lady complaining about bread today, so I inspected the Bakery and determined that, aside from needing to be stocked here and there, the Bakery was fine and the Bread was beautiful. The people are polite and helpful, too. The cake decorator has been there a few years now and is one of those human gems that you know a company treats well. I bought a loaf of white mountain bread, good enough to eat plain, apple muffins for after and sat pleasantly among the shoppers in the sit down Deli. The mornings and afternoons on Fridays and the weekend employ the A-team in all departments. Meat department could use some team spirit, but the store as a whole rocks and has improved vastly since the previous store manager moved on out of the dad-gum way. I still source my produce elsewhere, but thats Americas fault, not Publics. Publics. Damn it, Publi X.
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David Miller
5 stars for the grocery department..............1 star for the pharmacy. Pharmacist decides if you need the prescription. His choice. Store manager is a nice guy but he has no jurisdiction over pharmacy. Have to call Lakeland instead.. To the idiot who says that the store is 20% higher than other stores is false false false. Someone has issues . So what do I give Publix? 5 stars? Would love to but the pharmacist is a Hitler Youth graduate it seems. So am giving a solid 3. Store should be a 5 star but thanks to little Hitler in the pharmacy, it gets a lower rating
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Jack Daniels
Like any other publix has what you need but the staff doesnt seem to know what they are doing half the time considering one of the bag boys put cans and eggs in the same bag that the eggs fell over and he wasnt being careful. Parking is very cramped at this location. Like the location do think it better than most but really the need to clean up there act like in the customer service isnt always friendly. Wish for more supermarkets in the area but would rather choose publix than winn-dixie next door considering they are like a ghost town and you cant find anyone.
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Adam Sebesta
Meat department is awful. Dont bother asking for custom cuts, theyll do anything to just push something pre-packaged on you while insulting you when they think theyre out of earshot if you insist on getting something custom. Update: Still pretty terrible, constantly out of things from ginger to dry goods, rarely have enough cashiers on week nights to handle pre-dinner rush, restocks shelves on Saturday around noon so if you go expect to have to navigate multiple large dollies just left in the aisle. This place is frustrating every single time I go.
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Stephanie Gross
I love when I see people who love their jobs. Thats what I see EVERY TIME I walk into a Publix. This one specifically had Cary who was checking me out when she had to chase another customer out of the store to give her her forgotten purchase. The manager quickly walked by and courteously took over seamlessly and checked me out and treated Cary very nicely when she returned. That is a true leader and Cary was also very friendly. This is a company that deserves constant recognition! Experience occurred on: 4/10/2015.
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Deborah Lauren
Clean and comprehensive store. Flook walkers/workers extremely helpful. One cashier is overly talkative with customers causing hold ups in her line. I am learning to avoid her. Feels like shes looking for friends. Im usually wanting to get out quickly due to painful medical conditions....plus grocery shopping is not my favorite activity. Being forced to wait due to conversations about nearby neighborhoods, pets, hobbies etc. ..very frustrating.
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Natalie Moss
Rock star service, but the grocery items and produce are overpriced compared to Walmart. Prices are roughly the same as Winn Dixie, except the experience is way better and customer service is truly top of the line. If you arent a Walmart fan, then this is the store for you. Delicious deli items and they have good sales. Just not ideal for my regular shopping trips because the produce is sp expensive.
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Reece Dial
Very clean and new looking. This Publix seems really large due to its high ceilings which seem to make this Publix a lot less stressful even during a grocery shopping rush. The deli makes great sandwiches. There are plenty of checkout lines that allow for little to no wait at checkout. Ive never been more than 3rd in line for checkout and still I didnt wait long.
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Vicki A
This store has the best employees and customer service of any store I have ever been in. Employees say hello when you are not even looking at them. If you look lost for a second, someone offers direction by WALKING you to the item. Everyone is always smiling. Whatever you are doing keep it up and tell the other places I have to visit in a day your secret.
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Matthew Stefanick
This place has the best deli. Great sandwiches! The downfall is that they always have a line at lunchtime, even with 2-3 employees making sandwiches. They need to address this and theyd sell even more of their subs. I like shopping at Publix because the employees are professional, respectful, and not covered in piercings and tattoos. Keep up the great work.
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Dennis Costantino
Absolute thieves prices are 20% higher than every other supermarket. Have a parking lot that could drive you insane, no thought or care in the design. Do not damage your car on the concrete post that is WAY to close to the car stop in front of Achieva because Publix tells you to Pound Salt. Need another alternative in this area.
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Misha Turner
The service at this store is horrible! They never ask if I want carry out, the cashiers dont interact with the customers, and today I waited over 10 minutes for someone to help with the Christmas trees and NO ONE showed up! Ill just have to stay at my home store from now on. Absolutely disgusted!
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Natalie Bamberry
I like this Publix a lot. It is one of my favorites. Shelves stay full and vegetables are always fresh. It is a big facility so there is much more room to move around. I feel you can get in and out quickly too if just picking something up for dinner or just milk. Service is excellent!
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Denie Sidney
Very clean store. Wide variety of products. Good value for money spent. A bit pricier than Walmart, but worth it. Very, very helpful, professional, friendly staff. The produce, deli, and bakery departments are AWESOME!
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Jose Alamo
Nothing bad to say here. Everyone is very very friendly and always within earshot for your convenience. Stop hating if prices are too high that day, then go the next. I bet youre not complaining about the buy 1 get 1!
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Scott Sillence
Very clean, organized, employees very helpful, especially in the deli and meat department. Prices very reasonable. Ready to cook my 2" rib eye on the Barbeque Grill. I will be back. SCOTT SILLENCE from Arkansas.
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Jbird banksy
Service from staff is one of the best Ive ever encountered in any supermarket! Staff in produce top of the line. A young woman name is Kelly in produce is one of the best Ive had to ask for help. Thank you Publix
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David Haqq
Used to be my favorite place for groceries. Recently they are out of essentials all the time. Then you have to check other stores for those items. Dont bother with Publix, just go to the other stores first.
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Louis Cohen
This is pretty much like every other publix. The real gem of this place is the customer service, something unrivaled by any other grocery store. The people seem really nice. Like they actually enjoy their job.