Address: | 7989 FL-50, Groveland, FL 34736, USA |
Phone: | +1 352-429-8800 |
Site: | bk.com |
Rating: | 2 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
KA
Karen Henderson
If you like Burger King do not go to this location. I was there on 9/16/15 at about 8:45PM. The one car in front of me had tonleace before they would take my order. They then made me pull around to th e front to bring out my food. I told them that there was no one behind me but they insisted saying that they were on a timer and if they went over the 3 minute limit the manager said she would lose her job. I had to wait in front of the restaurant for about 5 more minutes and they brought out the wrong order. A couple more minutes went by before they brought me my order but forgot the drink. When they brought my drink they said they were out of sweet tea so they gave me a coke. This place is terrible with the worst service ever!!! Drive by and go to McDonalds!
JA
Jane Ramey
The food was fine, the only person who was friendly and was actually working was a lady named Janice. There were hardly any drinks to choose from in the coke machine and all of the additional flavors were gone for coke zero. This place was dirty and what made it worse was the fact that an employee shuffled by the mess and never stopped to clean it up! There were hardly an customers there so its not like they were being slammed by a rush and couldnt get to it, they just chose not to. I wont be going back to this disgusting place!
RA
Raymond Jones
Worst Burger King around! Saturday 08/17/2013 1:26 PM. Cashier could not get order straight. Cashier needs training and could barely find register key. Oder took 14 minutes to arrive. Order wrong and included extra Whopper Jr. Kitchen staff appeared stressed and disfunctional handling drive-ins and walk ins. Mens bathroom locked and smelly odor omitting from same. This is second bad visit to this location. Will not return for indefinite time.
MA
Maria Lupian
Messed up our whole order , didnt even hand us our drinks or receipts at the window, asked for ex pickles guess someone thought it was funny to put jalapenos smh.... gave us the wrong drink when we finnally got them . These workers just didnr want to do their job the lady tht bought the food to the car have to fix everything . She was the only one tht got the job done right .... those kids need to be fired .
AD
Adam Rob
I would give them a zero if I could. Worst Burger King that I have ever been to. We had to wait for fresh frys and when we finally got are food the frys were cold and are sandwiches looked like someone walked on them. They never gave us a receipt. And when I called to complain to the owner, he would not even take the time to call us back. We will not be coming back.
NI
Nicole Smith
There have been several mornings where I have come at 7:20 am and no one answers the drive thru or the front door. This is getting ridiculous!! I waited in drive thru line this morning for 10 minutes just to find out no one is answering, even though the lights are on and cars are parked there. Its becoming an ongoing problem!
RI
Richard Wagner
Horrible service, first time I went they would only give me two packets of ketchup, so I waited a year and gave them another try, stood in line for ten minutes and was told they would be with me in a minute five times, while I watched them start new tasks. Will never go back to a burger King again!
NI
Nichole Borowicz
I was there tonight at 8:30pm. They were out of sweet tea and ice. When you order something they make you pull around to the front of the store, even if you order the simplest thing on the menu. They also dont like to answer thrie drive thru. I waited for 10 to 15 minutes before somebody answered
SA
sandy morales
This place is the worst fast food place I have shopped in. I was happy when they came in to town but now that they are here I regret them coming to town. Bathroom are always nasty and the food is old. When you call the management to let them know how you feel they never pick up their phone.
JE
Jennifer Whitman
Not busy and took took 15 minutes to get food and they got my order wrong. Never have me a receipt and they dont have ketchup packets. They really need to fix their problems here. Had gotten worse and worse since they opened. Fries were even cold. Drink machine only had coke as well.
TR
trevor tarr
Extremely friendly staff extremely fast service staff is hilarious its like a family behind the counter. They are currently under new management and ever since the switch they actually have been doing things right and not messing up orders and running out of things
KI
Kim Blake
There are more flies in this place than customers. After 4 attempts of getting a barely warm burger, while everyone texts on their phones. Finally had to succumb to a horrible filthy lunch. Place should be closed down and fumigate. Owner should be embarrassed
PA
Paige Purcell
05/8/2014 It wasnt even midnight yet, they would not come to the speaker,I banged on the window for at least ten minutes, then they came to the window and refused to take my order! The worst burger king ever! DO NOT GO, THEY WILL NOT SERVE YOU AT ALL!
RA
rahburt gong
This Burger kings truly sucks from employees to mangement , they never get your order right and they also take FOREVER IN THE DRIVE THRU OR OUTSIDE your better off going to China kitchen or Subway for faster more prompt service
BR
Brianna Collier
My name is Brianna Collier and I have been trying to call the store so that I can receive my paystub since I no longer work there. But no one is answering the phone. So Im upset because I need to file my taxes.
SH
Shari Todd
Did not get my entire order, got home tried to call, phone ring over 100 times and no one answered. And no receipt to be able to go back another day to get my items. Disbelief at such bad service.
CO
Connie Stosberg
I ordered chicken sand. Patti was darker than a burger and manager aji reed and front cashier told me that corporate doesnt allow them to change the oil and that they were all that way
RI
Richard Berger
Had to wait to long for 2 whoppers. Then they said they would bring them to me and did not. No one else was in line but me. This place has always been hit and miss on the service. RB
PE
peter blake
Food is terrible, and cold, staff dont care and the tables were all dirty with flies everywhere. If that is what you see out front I Dread to think what it is like in the kitchen
SC
Scott Ochsenhirt
Door locked at 8:30pm. No note, person working drive thru yells from behind the counter and says we will have to use drive thru. We left and will never return to this location.
CH
Chance Gurley
Frequently get orders wrong, slow service, drive through has no exit so expect to wait if you need to leave. Most of the employees are very rude when taking your order.
KA
Kathy Costa
horrible food...fish sandwich, no lettuce, cheese, tarter sauce and the fish peetty was old and dried out....tried calling store for over 15 min and got no answer
JA
Jason Hoanshelt
Worst Burger King. 15 mins in the drive thru line Ordered chicken sandwich meal, chicken fries meal and 2 hamburgers Only got 2 hamburgers and old stale fries.