Address: | 5000 E Bay Dr, Clearwater, FL 33764, USA |
Phone: | +1 727-538-8500 |
Site: | publix.com |
Rating: | 4.1 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
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Danielle Kiser
The customer service at this Publix is really great! Cashiers are friendly and the deli workers are wonderful! The bakery, however, is not the best. The bakery workers are friendly enough, but I dont feel that they are the most experienced...I guess. For example, I am 35 weeks pregnant and was craving vanilla cake with vanilla buttercream frosting last night. I had my boyfriend go to this Publix to pick me up a slice of cake. He called me once he got there to tell me that they were out of this combination of cake slices. I asked him to pick out one of the petite birthday cakes instead, but to make sure that its vanilla cake. I was on the phone with him when he confirmed with a baker worker that the cake displayed is vanilla. He brings it home, I cut into it, and its CHOCOLATE. Not a big deal, but would have been disappointing had it been for an actual birthday. Also, the chocolate chip cookies at this Publix bakery always seems to be over-baked and dry. Weve bought a box on a few different occasions, and each box has yielded the same kind of cookie. If youre looking to shop at this Publix for only groceries or for a good sub, this is a good choice! But if youre looking to shop in the bakery, I dont recommend it. Take an extra ten or so minutes and go to the one on Bryan Diary Rd and Starkey instead.
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Liana Rollins
All of the meat at this publix looks old an unappetizing, especially the beef. Ive bought t-bone and ribeye steaks that go brown in 2 days when their sell by date is 4 days after they went bad. When I mentioned it to the manager of their meat dept when returning two steaks he didnt care. The customer service at this publix is subpar. To their defense, the publix and walmart less than a mile down the road have similar quality meat so I have come to the conclusion its the East Bay area. Ive never had issues at any other publix regarding the quality of their meat.
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Tiki Tavi
This store has never failed to leave a good impression. Every department, every time, provides excellent customer service with a wonderful attitude. My family has been shopping here since we moved to Florida. A wonderful lady in the bakery helped us pick our wedding cake and made it (an experience neither of us was looking forward to) easy and fun. The cashiers and baggers are always friendly. This is our grocery store and its perfect.
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b pitt
I called today to express my concern about a prepared food that I purchased and the staff member who answered the phone ask me what I want to do - I was not sure how to respond. I thought the store has some time of food safety protocol that they follow if a customer called in to let them know that she and her family member had stomach issue right after eating the prepared food.
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Bernard A Rigaud III
As I used to work for Publix while going to Spanish River in Boca Raton, Florida; the Hwy 441 Publix introduced me to the value of customer service in an exemplary way. Their management personally, ensure that proper training is tantamount in exemplary customer relations and employee cross-training for the stores to work in coordination as ☝.
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Jon Tipton
Its the first publix Ive ever shopped at and if they are all like this one, then Im a fan. All the employees are talkative and friendly. Even when theyre not having the best of days they are able to joke and laugh about things while helping me. Its always very clean. Definitely a a place I happily go every week.
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alice kwok
Is a clean and organize place to shop at. Especially the guys at the Deli, super helpful. However, the pharmacist and baker wasnt friendly which is not usual. If the manager recognize their hard work and give them tools to better at customer service, it will be an amazing place to shop.
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Joyce Andrews
I was a bit disappointed this is the second time I went for the fried chicken and had to wait 20 minutes. They said they didnt have any left and had to make more. Next I will not wait. Another store has 8 PCs. For $6.00 at all times.sorry you asked.
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Michael Nordquist
Managers and employees are always friendly and helpful when I have a question. Store is nice and clean. Shelves are always well stocked. Deli clerks are always friendly and helpful. Fast check out No long lines at the cash registers.
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Aaron Muertter
I spend $1,500 a month on average at publix. This customer service has blown me off twice when I tried to exchange a faulty product. I will definitely reconsider my shopping habits, and publix wont be one of them!!
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Lyle Mills
Deli didnt have fast or froendly support for a Sunday evening. Other Publix employees didnt take notice whatsoever as more customers were backing up. Terrible experience will not come back!
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Walt P
Ive been coming to this Publix for 20 years. Maybe Im just sentimental, but Ive always had great service here. Aisles are well stocked, prices are decent, its the typical Publix cut above.
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michael adams
Why cant the deli either use the number take a ticket or get rid of it! The inconsistent use creates customer confusion when the deli personnel are inconsistent at peak times?
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Patricia Newton
Everytime I shop at Publix, I have a great experience. Jamie, in the deli, treats me like Im family and everyone is always so helpful. Thank you Publix.
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Rosemary Plourde
Store is always clean and nicely stocked. Love getting the BOGOs! Staff, from stockers to cashiers to management are always friendly and helpful.
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Cecelia lowe
My shopping was great the only problem I had the box of fried chicken was labeled wrong I wanted eight pieces and they was only thighs and legs
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Denise Greer
Public is a nice store ,but their prices are really high .A person on a limited income could not afford to shop at publix and that is sad
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Elizabeth Hansen
We always find items easily. Customers are treated well. Staff is friendly but professional. We love the buy one get one free deals.
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shawn collins
Brandon the bagger guy was very helpful and friendly, as are all the team members. I drive out of my way to come to this location
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Armando Caro
Employees were helpful and polite the hours for clean good presentation in the fruit and vegetable area overall good experience
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Tré Stevenson
The staff here has always been excellent, and they make great subs! Now that the complex has been redone, its better than ever.
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Elsie Wallis
Publixs is my favorite grocery store. All the employees are friendly and helpful. The store is clean & nicely arranged.
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Kai Rush
This Publix is nice, but busy most of the time. A lot of visitors and older people love this Publix. Not a bad stop!
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Sandra Pomering
Always good service. Employees are so helpful. Love my Publix and their products. Thank you and Happy New Year!!!
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Teresa Watts
My family loves this Publix. Always friendly and available staff and very helpful. Genuinely good group.
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Daveo Kan
Always my first choice for grocery shopping. Always clean, employees are all courteous and helpful.
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jeffrey alan
Needs a little more cashiers, but generally a good supermarket. As publix is expected to be.
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Samantha Whitehead
Perfect wonderful employees some even know my family and i by name!!! Always clean!!
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Matthew Davis
horrible customer service values, only cashes checks up to $500 USD, overpriced...
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Courtney E
everyone is always so helpful at this store! i always go shopping at publix :-)
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Delia Arroyo
The most I love is the employees...very nice people,profesional and friendly
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Sara V
You know publix. Friendly staff and frsher veggies than anywhere else
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Mike M
Clean, but publix tax on most items, sales are Walmart reg prices
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Marissa Bell
Friendly staff and always quick. Unlike so of the other stores.