Address: | 15 8th St, Bonita Springs, FL 34134, USA |
Phone: | +1 239-992-2000 |
Site: | royalscoop.com |
Rating: | 4.6 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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bryce santiesteban
Okay so Royals Scoop is by far my favorite ice cream shop in Bonita Springs. I come here atleast 3 times during the week. However, this one employee by the name of Jessica who wears glasses never fails to give me attitude. Not to be rude but this girl doesnt understand Customer Service. I understand they might need all the help they can get because it does get busy but she needs a talking or to be let go. You can Ask any employee there if they know who bryce is and atleast 2 or 3 will say My name sounds familiar. Thats how often I eat at Royal scoop. But employees like her make me never want to go back.
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Antonio Castillo
I would rate Royal Scoop six stars if I could. There are so many options of ice cream, the only people who wouldnt be happy visiting them are indecisive ones. Make sure to explore both sides of the shoppe. Theres also sorbet and gelato in the cases. As someone who isnt picky with my ice cream I cant recommend just one flavor. If youre buying ice cream for you and all of your friends though, think twice. Its $3 / scoop. Heres something to remember when ordering your ice cream ... they have animal crackers that they will add to the top! As many as you want, you just need to ask.
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Quintino Desousa
The customer service is horrible. This is my first time here and the staff treated me like I was a bother to them. I stood there not knowing what to do, no body said hi or welcome. So my girl friend and I ended up walking around to the ice cream. There was three staff members behind the counter. We had eye contact and they didnt ask if we needed help or say hi. We stood there for about 4mins still no one said anything. Then I asked one of the girls if we could sample the ice-cream she said yes and then walked away. This is no way to treat your customers what so ever!!!
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Lu Yao
Ive been waiting to go since I got to Naples, and I finally went today. After working out. So I couldnt stop eating! Service: The people working there were kind and helpful. Plus, they let you try all the ice cream flavors before you buy. Ambience: very casual ice cream parlor Ice cream: Not overly creamy, perfect texture. There are a ton of flavors to choose from. The peanut butter, orange pineapple and blueberry cobbler are three of my favorites! Ive yet to go back and try more! They offer coupons so check before you go!
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Donna Monahan
we went to get one of our favorite treats, a royal scoop ice cream . to our disappointment the size of the cone was very, very small. the ice cream didnt even fill the waffle cone or the waffle bowl. we really exspected more for $10.00. we noticed a change the last time we were there but we gave you another chance, only to be disappointed again. i surely hope you go back to the way you use to scoop ice cream.
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A Private User
You just have to know where to find it. Want a break from all the fast food type ice cream offered on every main drag of anytown, USA? Well, if youre in SW Florida, seeking out this gem known as Royal Scoop in Bonita Springs will be worth getting off the beaten path. Smooth, creamy, naturally flavorful ice cream. In a cup or your favorite cone, get your taste buds ready for the "Royal" treatment. Joe O.
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1796pjh
We have been going to this location every time we come to Florida, (prob last 5 years) which is atleast once a year! Not that anyone has ever been super friendly but we went there last night and Im standing there waiting for someone to say, hi can I help you! No one did. There was an older guy and two young girls-you would think someone could muster up a little customer service, or atleast smile! Wow!
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A Private User
Best Ice-Cream in Bonita Springs! Luckily for me, I live within walking distance of the Royal Scoop. Their ice-cream is always fresh and yummy and my kids love going there as any kid would. The owners of Royal Scoop also give back to the community (and children) by holding school fund raisers, Easter egg hunt, public safety awareness, etc. Well, thats my scoop on the Royal Scoop. Check em out! : )
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A Private User
I waddeled in to the shop at opening time on a HOT morn.. 38 weeks pregnant. I had dreamt of having ice creame there the eve before knowing that I may not be able to have it for a few months. The woman there was not only very complimetary, but really made the best ice cream sundae I ever had!.. then she surprised me by gifting me a take home sundae. :) Made me so happy..
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Ian Sanders
Hands down the best ice cream place Ive ever been to! There is a ton of variety as far as flavors and styles, ranging from classic vanilla to blueberry cheesecake and everything in between. Check back often as flavors are seasonal. They also have decent subs and sandwiches. Staff are very friendly and helpful. Try to avoid peak hours if you can; this place gets busy.
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Bill Hugo
Went there 5/20/13......20% off until 6/10 if you smile when you ask for this offer, which is listed on their website. So I smiled, an the young man stared at me like I had five eyes and said I dont think so, they never tell me whats on the website anyhow..... no discount. So dont waste your time smiling at this ice cream parlor. Oh well, the ice cream was good.
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Luv Montgomery
This is the most popular ice cream place in this area. Ive cream is very good, employees are very friendly, atmosphere is nice. Due to its popularity they are a bit expensive. Locals look for coupons because paying tourist pricees is a bit offensive. They do offer great holiday events in the community.
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Evan Gurin
This is the best ice cream - homemade, creamy, full of flavor. The single scoop cone is twice the size youll get anywhere else, the specialty sundaes are awesome....and they make a great sandwich too. My wife and I consider going to Royal Scoop a real treat!
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Josh Sorenson
Best Ice Cream in SWFL, there may be lines but it is always worth the wait. My roommate and I regularly go grab freshly packed pints to take home with us. Love this place and the old school feel of it. A place that no vacationer or local should miss out on.
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Bonnie Hiner
Being going there for years! Im not much of an ice cream eater but I always get ice cream at scoops! For the person that said serving too small, I always feel I get more than enough. Grandkids cant wait to go there and try to bribe us to go every night!
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Mike Peterson
First time here. Our 7 family members were very happy with ice cream choices and the quality was high. The prices were reasonable. The scoops were generous. The service was quick and friendly. Plenty of seating. We will be back again.
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Jacob Schneider
Excellent service! The lady who served us gave us suggestions and samples to help us with our decisions! The ice cream was delicious, very unique flavors and yummy waffle cones. I would definitely go back there again!
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A. Raino Trifonoff
The perfect ice cream shop. Kind of retro! Lots of flavors, nice people, and not only do they have ice cream, fudge, specialty cones and edible bowls, but they have a decent lunch menu! Glad we found this place!