Zinburger Wine & Burger Bar
| Address: | 6000 Glades Rd, Boca Raton, FL 33431, USA |
| Phone: | +1 561-393-3252 |
| Site: | zinburger.com |
| Rating: | 4.1 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 100
Reviews 11
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Blake Hallonquist
Horrible experience, not a lunch place and not worth the money. The bartender was nice and apologetic, but their kitchen needs alot of work. I waited over 30 mins for 2 burgers. One for there and one to go. I had to change both to to go because it was taking so long. The bartender went to the kitchen to check the status and brought them out shortly after. The packaging of the food was bad too. By the time I got back to work there was grease everywhere in the bag. It dripped on my co-workers pants because it was on everything. Once I got into the food it was good, however very greasy (see above). As a result the bun was stuck to the box and both the box and bun were drenched in grease. Both burgers were very under cooked. Luckily I am not picky. I ordered it medium and it came out medium rare and that is being generous. My co-worker had to eat around the middle of her burger. I will not go back to this location. The management should be more accountable and at least apologize to guest with a bad experience.
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Pat M
The burgers are all great. The veggie burger and turkey burger are also amazing. Ive have been there about a dozen times. Unfortunately, every time I go, they mess something up. Fortunately, the management and staff are very kind and accommodating when they make a mistake. For example, 20 year vegetarian asked for a veggie burger and was served a turkey burger. She nearly lost her lunch when she took a bite. Another time I ordered a Bunless Blanco. I was served something completely different. Last time my seat was dirty, so I took my place napkin and cleaned the seat. I then asked for a replacement napkin five times (I kid you not) . Every time the server would acknowledge me and never came back with a napkin. I never did get a clean napkin, but my burger was amazing. Im not sure if it is the background noise or if the staff are stressed out, but I REALLY keep going back expecting that next time everything will go smooth. The burgers really are great though.
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Derlaine Kemp
I went to the boca location and order the kids meal. Took a bite and the meat was raw. Went back to the store and the employee looked at it and asked me what do you want me to do, you want another one. I thought that was very rude because he was very unapologetic so I ask to speak to the manager. Manager came up and ask me the same question and told me this was very embarrassing, Im not sure if that was because I showed him the raw burger in front of other customers or I got a raw burger. He continued by asking what do you want me to do you want another one or do you want you money back, I asked for my money back cause just like his employee very unapologetic as well. As a manger I should have Treating me better and I should not have been the one to tell him what to do. This was my third time there and all three times they screw up my orders. So I will not be coming back.
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Joe Barbera
I was there with my 87 year old Mom on Mothers Day. Our 15 minute wait turned into 30 minutes. We watched 4 hostesses stand at their podium while throughout the restaurant there were several tables un-bussed,including one right in front of them. Iced tea was good but warm. We ordered the burgers and wanted them rare. We ended getting dry burgers that were medium well. Burgers were so soggy though my Mom asked for a new roll and she ordered a plain cheese burger with raw onion. Fries were limp and greasy,our server,nice gal,brought us new ones that were only slightly better. Mac and cheese, bland. Too bad. We wont be back.
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Ace Ferdinand
I love burgers. All different kinds of burgers from fast food to grilling your own and they all have their strengths and weaknesses. Zinburger is not only a good burger joint but it is also a nice place to hang out and have a couple of beers. However, it is a burger joint and therefore must be judged first and foremost on its burgers; and well, they are very tasty. Depending on which one you get they can get pricey but the meat tastes good and all the ingredients look and taste pretty fresh. I also really enjoy the decoration on the inside. I would definitely recommend this place if you like burgers!
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Mike F.
For what they charge you, the food is nothing to write home about. First off, although the location is good, the place is very noisy which makes it uncomfortable decibel wise. We ordered the Kobe burgers expecting top quality and wanted them rare. We ended getting dry hamburgers that was closer to medium well. We ordered the Zucchini Fries and they were soggy. The hand cut fries were o.k. and so was my strawberry lemonade, but not enough to merit coming back. The food is also overpriced and I would venture to say that Zinburgers is a glorified tourist trap.
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Peter Reinhard
The Zinburger is good but dont order the "specialty drinks" as they are watered down! We sat at the bar and the service was terrible. The waitress acted like she was doing us a favor! Had no idea how to wait on people and should never had been hired. The GM was all over the place too busy changing television channels than being concerned at the food. My wife ordered the blue cheese burger and it was so salty she couldnt eat it! Yes they finally took off our bill but we will not be returning!
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Joshua Papesh
Dont. Even. Bother. The kitchen, even directly between lunch and dinner, is unacceptably slow. They are horrible at cook temperature, as well as sending out hot food. It took two hours for us to have what we wanted to be a quick lunch. The manager barely apologized for the horrible experience and only offered some free shakes, which still took 15 minutes, despite the fact that they knew we were upset about the timing. Never coming back again. Not even for a free lunch.
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Chris Himebrook
Not a great visit for new customers. Staff and service were polite attentive, however the reson for going to an upper end burger restaurant is a good to great burger. Ordered medium coik Kobe beef and got extremely rare. I hesitate to ever send food back but I simply could not eat it. My fears were justified, second bite pulled out big chunk of paper with the cheese melted on it. Thats it for me folks, cant be trusted with food I put into my mouth
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Henry Frankel
Great food, great prices, great atmosphere, great knowledgeable and friendly staff. I never felt rushed to leave, more like I felt like I could stay and relax as long as I wanted to. Looking over the other reviews, I guess you just cant please everyone all of the time. Zinburger Town Center Mall in Boca Raton is worth a visit. If you enjoy your visit, let Michael know. Michael is the GM, and very approachable. Enjoy!
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Jorge Hernandez
Mehhh... Any good reviews are definitely employees. Had the Zinburger and was nothing special and waiter couldve used a crash course in customer service as well. Way overpriced for what it is. For a proper burger there needs to be proper execution and attention to detail if not it just becomes a sloppy mess which is what we got after the first bite. Fries were okay pretty soggy. Wouldnt really recommend or come back
