Address: | 20475 Biscayne Blvd, Aventura, FL 33180, USA |
Phone: | +1 305-682-1890 |
Site: | sicilianoven.com |
Rating: | 4.3 |
Working: | 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM 12–10PM |
MI
Miriam Levy
I wish I could post NEGATIVE stars, because this place deserves less. I ate lunch here today and found PLASTIC SARAN WRAP 5 INCHES LONG AND 1 INCH WIDE IN MY FOOD. I was chewing on it, thinking it was the skin of the eggplant, and then took it out of my mouth to realize what it was. (Thank God I did!) I pointed it out to my waiter, who was very nice and said he would show it to the manager and bring me another one. I waited a few minutes for my waiter to return from the kitchen, saw he then was occupied doing other things, and no manager appeared. One would expect the manager to come RIGHT AWAY and apologize, but this did not happen. I had to go up and ASK my waiter to call her out to speak to me. I made sure she understood the very serious SAFETY implications of finding PLASTIC in my lasagna, and stated that I didnt want my entire table to pay for the meal. (We were 4, ordering modestly.) To which she started to say she doesnt know if she could do that, but I turned around and walked back to my table. The bill came, and they charged us for a few things totaling about $22. I am shocked that the possibility of a customer ASPHYSXIATING ON PLASTIC YOUR CARELESS KITCHEN STAFF LEFT IN MY MEAL would not immediately signal that you should come out and APOLOGIZE as the manager and head representative of the establishment, and include an entire free meal for us. We paid the $22, plus a good tip for our waiter, as he was attentive and apologetic and it clearly wasnt his fault. Its not really about the meal. Its an extremely serious offense. And Ill be damned if Im going to choke and die from someone elses EXTREME NEGLIGENCE. So I will post this where-ever I can and make sure EVERYONE knows not to eat here.
ER
Eric Kuperman
Weve been coming to the location every March when we visit for the last couple of years. Its popular with the locals and visitors alike and the unit isnt massive so it stands to reason get there early if youd like to be seated immediately. As in late afternoon for early dinner. Weve got a couple of little ones and they enjoy the food, as do we, and the portions are generous. Staff and waiters are friendly and courteous. If theres one issue I have its this: perhaps because were not locals, perhaps because its policy, perhaps its been a fluke...every time I return home I find the charge on my American Express statement is a few dollars more than what Ive signed on both the customer and merchant copies of the credit card slip. American Express doesnt bother themselves investigating and credits me the difference as its not worth their time and I have extensive history with them. Having said that, I cant help but wonder why this keeps happening? X amount of credit card transactions times X amount of customers times X amount of days and these overcharges certainly add up and dont look good for the merchant IMO. Still, well return as its close, convenient, and comfort food and I know American Express will right the merchants wrong. Thank you. Follow-Up: Management/Ownership immediately reached out and took initiative to ensure my concerns were addressed. Went above and beyond! Thanks very much. Its clear management/ownership care deeply about their customers!
JU
Justin Gilman
Placed a to-go order on the phone, walked in as they placed my pizza on the shelf behind the register. Waited nearly 20 minutes while the cashier on the register finished her phone call, then proceeded to screw up putting together the pick-up order in line ahead of me. Finally paid and got my pizza home, ate it soggy and cold. Wont be doing that again while there are better places in the area.
YA
Yaroslav Kerget
I love the meatballs here, and tomato sauce with them. Sicilian pizza was kind of weird taste with a sweet sauce and the breaded eggplant was actually taste like some sort of a sweet & soft fried bread. And the Sicilian lasagna (on the pic) is ok, but could be better. They serve a terrible coffee. I would say its American-Sicilian kitchen not just real Italian.
GA
Gary Weiss
Best Italian food in Aventura (maybe in all Miami- have never had better and stopped trying other places). Excellent pizza, perfect sauce, cheese and crust. Had the best artichokes ever last night (and we are picky and eat them often in restaurants around the country). Other excellent items. Great service. Prices are super. Could eat there every night.
CA
Carolin Colon
Upscale food in a comfortable sports bar setting. Puts Anthonys to shame in my opinion. Love the flavors and top notch ingredients. Their pizza sauce, grilled chicken salad and pastas are delish. I heard the owner owned fancy restaurants and decided to embrace excellent food in a the sports bar setting instead. Nice job.
CE
Cedric Burl
Great food as well as customer service. The pizza is the best in Aventura. The soups are just the right portion and truly have that Italian taste. And if you like chicken the wings are too die for. Last but not least managment has always been professional and cheerful. Great group of guys!
MA
marie mineo
Seriously!!!! What does the blonde hooker looking woman painted on the side of your pizza delivery truck have to do with Sicilian Pizza??? So completely tacky and low class. Let your product speak for itself.
TO
Tony Pizzolato
We were 10 people and they sat us at a table for six. Good pizza, calamari but would not recommend the chicken wings. Service was average due to over crowding. Price on the higher end.
SA
Sara Kick
Horrible, overpriced food. Place was not busy. Pizza burned black, inedible. Pasta sauce nothing to be desired. Sadly should have listen to the recent bad reviews. Never will return.
KA
Katherine Roye
Buena pizza, buena cocción e ingredientes. Excelente atención.
GU
Gustavo Moeller
The food was good just overpriced, you cant reasonably expect someone to want to pay 18 or 20, bucks for a plate of pasta. Without bread or anything else
PR
Priscila Gauch
The food is pretty good, but the service sucks I just order takeout and it took one hour for two pizzas and some chicken wings that is ridiculous!
CA
Carlos Bigott Sr.
We tell Pedro, Tom, Ed, Sergio and Christine, the food is great, but the place is like them, warm & welcoming and they always have a smile....
SO
Sosa pierre
The staff was amazingly nice. The wood fire pizza was delicious & all menu prices were decent as everything in aventure is overpriced. Lol
AL
alan hecht
We are regular customers, the food and service is always great. One of the only places we recommend when asked for a good restaurant
PE
Pedro Guerrero
Very pleasant experience, friendly service. Excellent food. Definetely worth subsequent visits. Small; family atmosphere.
SA
Samantha Nordstrom
Great pizza spot for lunch and the wood-fired pizza crust is amazing. Very few places cooking like this anymore.
JO
Josh F
Had a small cheese pie. Sauce was great but the dough was too thick. Tasted more like a pita than pizza dough.
MA
Mariluz Hurtado
Not good quality food for the price, but good service. Pizza salty and oily, pasta nothing special.
IS
Israel Pacheco
Best pizza ever , servers so attendants, is not just the food the ambient too. I recommend it 100%
VI
victoria cedeno
Las pizzas son buenísimas!!!
TA
Taylor Solby
I love their lunch specials. Really good food that is reasonably priced. Nice atmosphere.
CA
Cagri Yilmaz
One of the best pizzas Ive ever had. Great service, drink selection and moderate prices.
MA
Marcelo Martin Pardo
Always great service, excellent menu, delicious food. We come here all the time.
VO
Vova Voronkin
We ordered pizzas and wings and it was outstanding.We enjoyed our food a lot.