Address: | 1050 S College Ave, Newark, DE 19713, USA |
Phone: | +1 302-369-3389 |
Site: | bostonmarket.com |
Rating: | 3.7 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 11AM–10PM 11AM–9PM |
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Shante Hill
Overall staff very friendly.... manager Tim on the other hand was beyond rude. I ordered food and had another order to place and because it was 8:56pm on the nose and they close at 9pm his customer service skills went out of the window completely. Tim stated to follow him to the door because he was about to lock it (as if hes kicking me out of His house). I told him that I wanted to place another order and in his best condescending tone with a big goofy smile he says "Sorrrrrrrry all the food is put away come right this way" towards the door, I can clearly see that food is still left to be brought. Hell they were receiving food from the back when we initially arrived what was the difference now I thought. He walks behind my friend and I and slams the door locked. I called the store and got his name he actually answered and I did tell him that his gestures were rude he didnt have to rush us away as if we werent paying customers. His tone still condescending says "Ohhhhhhhh Im sooooooo sorry you felt that wayyyyy". Needless to say that I will not be returning I will be going to another franchise and spend my money where my service is appreciated I go there and buy big orders for Sunday dinner and never had a problem ever.... I will talk to the regional manager or the franchise owner about this....
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Chad Weaver
Been going to Boston Market for over a year now because of the great homestyle food and the friendly service with a smile. Destiny has made every visit a great experience. Seems she knows every aspect of her job whether she is dishing out our doos, tidying up the dining room or bathrooms, working the cash register or most recently , carving our main entree. Destiny shines and she is why we keep coming back! She makes us feel like family, every time!!
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Teresa crossan
I agree to some of the customers that the staff is rude and unfriendly! I just called and ask what time the place close the girl was sound angry when I repeat what she said. Very scary to come and I might lost my appetite if I will encounter the angry girl.
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Andrew Kassouf
The food was hot, fresh, and delicious. The young gentleman who took our order was less than helpful. He did not listen to any of our order. My wife began ordering and was rudely cut off because she ordered her sides and entrée at the same time.
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Kurt Randazzo
Food is tasty and in a great location. I recommend coming here for a delicious inexpensive meal. - Sometimes there is a bit of a wait. The service varies; sometimes it is great other times not so much.
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Lonnie Howard
The food was good and relatively fast. About like all Boston Markets. However, the staff was unbelievably rude and unfriendly. They also forgot part of our order. Bad experience.
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Allen F
Located a short distance off the I-95, great place to stop for some good home cooked style food. Staff was very helpful and cared about your dining experience.
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Deon Li
dont use their utensils get the plastic one. air conditioning not very cold, kind of humid. food werent that warm. not up to Boston market standard
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Tigger Dragon
very nice restaurant very good service good management and clean and right off the highway very convenient to go to
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Kathy Shackelford
Good food and the manager was very helpful and made sure we had everything. Even brought my mother a soda.
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Steve Jamison
Chicken was good, stringbeans were disappointing, corn bread ok, potatoes are hard to ruin, ok.
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Deniz Tezcan
Better than average location, clean and fresh food, pleasant friendly staff
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Ernesto Díaz Miranda
Fresh food, friendly staff, free refill, good offers, clean and organized.
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Jean Roeth
Good food and lots to pick from. Staff is always helpful and friendly!
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GEE INK
Amazing food and portions well done!we the world all love this place
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Adiris M. Cordero-Torres
Diabetic friendly options and staff thst serves generously.
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Tobi Harrison
Service was quick, restaurant was clean and staff friendly
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John Slack Jr
Super friendly and polite staff who goes the extra mile.
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Joshua Bennee
Good home style food at a reasonable price with a coupon.
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Kearline Jones
The food is always good and the service is perfect!!
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Robert Anderson
Very tasty, juicy chicken and very good side dishes.
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Kris Best
Clean and courteous we really enjoy their food
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Lawrence Hitchens
Always long lines, always mess up order.
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A Private User
I love chicken,macaroni,an brownies!!!!!
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Lucy Angomas
Staff is really nice and food is great.
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Keith Waters
Food wasnt as great as it usually is.
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victoria shores
Very pricy and the funds not that good
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Janette Barclay
Idk about this location. Just love BM
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Joseph Balcar
Food is just ok, service is just ok.
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Brad Durandetta
Friendly staff, and typical BM food
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Danielle Brookens
I love Boston markets food!
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Walter Ellis
Great service. Thanks!
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Keeda James
Food was terrible!!
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Lombard Bachh
Great management
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Jan Berlage
Excellent service
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Yaw Boakye-Hwedie
Friendly people
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Shannon Jones
good good goood
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Brittny Neal
My kids love it
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Marian Sommerville
Very excellent