Address: | 14255 W Colfax Dr, Lakewood, CO 80401, USA |
Phone: | +1 303-278-0991 |
Site: | chipotle.com |
Rating: | 4.1 |
Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM |
NE
neko chibi
The past couple months has been a hard dealing of customers complaints. Work is my lifes focus, so it hits home with me. I care about every customer and intend to treat them like they are real people. I feel terrible that some of them feel bad because of something I did that upset them. The complaints are usually anonymous and I cant properly appologize or compensate them. Our guests are the people I interact with the most in my life, Im not kidding. Which is why I want to care about every one of them. Im not perfect, but I still do my best to be loving to all guests even though they are hundreds of strangers in a day. I try to satisfy them all, but out of thousands per week that keep me smiling all day, there is bound to be one who thought I wasnt good enough. I feel bad that some peoples days are affected by my lack of job mastery. The rolemodels I have in this business are outstanding and hardly make it worth giving a bad rap because of me. I hope you enjoy your experience with us and know that we will always make it right for you.
AM
Amanda Hang
WORST customer service experience at Chipotle ever! Signed up for the new chipotles card/reward. Was notified ON the advertisement flyer at the front door that you would receive free chips with guac. Sarah the cashier checked us out and didnt mention at all that we were to receive that when the program CLEARLY says the host will and should notify you. Went back to ask her, she was NO help with navigating the card system online as well as basically saying sucks to be you. You paid already cant help. Unless you spend another $8. I would have been fine with purchasing something but giving me an attitude and lack of service on how to navigate this new thing going on was beyond unprofessional. Not happy!
MA
Maijia Cha
Customer service skills.. very bad! The host Sarah was asked about a special that they had ON THEIR DOOR. We had just purchased $20 worth of food and asked how it worked.She stated that we had to purchase something that was $6 or more to receive the special. Even after we had just purchase $20 worth of food. She stated since that transaction was done with she cannot give us the special. Very disappointed. The food portion they gave were also smaller then most Chipotle Ive been to. Sarah was too busy trying to clean and get ready for closing the store to actually care about the customer.
NA
Nathen Baalman
Ive been going to this Chipotle for years and its never disappointed. It can get very busy during lunchtime. The staff are usually friendly. The food is what youd expect from a Chipotle. Customize your burrito, bowl or tacos. Choose your ingredients. Get it. Get in line. Tell the staff want you want and eat it. Its that simple.
CH
Chely zelaznog
The tables were all dirty. The lady barely put meat on my tacos. Dont order the queso from this place, it was gross and had an unnatural texture. The food was cold and the lemonade was water cause I guess it was broken. I do not recommend this particular Chipotle.
MI
Miranda Cantrall
Went to grab lunch for our office and waited twenty minutes after placing an online order , after the long wait I got back to the office and they had my order completely wrong. I called back multiple times and am extremely disappointed.
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Spencer Wade
Just what you would expect at Chipotle good food fast and friendly service. It was interesting to see a larger layout than what I am accustomed too. There was plenty of parking and even an area to eat outside which we did with our dog.
MA
Matthew Burnett
Had to tell line guy 4 times no beans, portions were not chipotle standards. The guy in front of me had to wait 10 minutes for more chicken. This chipotle service sucks Ive never enjoyed going here but i like burritos
GA
Gabriel Esquivel
Pues mi experiencia es que trabajo ai yserbimos la comida cienporciento orgánica ytodolinpo
RY
Ryan Clark
Its okay because its Chipotle. Not that theres anything wrong with that. The food is consistent and its good in a pinch. Service is quick here and staff is nice. Patio tables need to be wiped down more often.
FU
Fuck Private And You
Flavor packed dam good fresh food. The meat scandal is a government setup Big Money trade to hate on the good local farmers...Tyson and Perdue might have there filthy hands in government pockets
SK
Skyler Morris
Pretty typical for a Chipotle, nothing terribly special about it. Good, inexpensive Mexican food. Thats really all there is to say about it, especially if youve eaten at one before
SC
Scarlett Godinez-Chavez
This has got to be my favorite location. I went in last night and the staff was wicked nice!! The food is always good, but the people make a hell of a difference :)
PE
Peter Sunden
You know it, you love it, I do. Glad these are getting easier and more frequent to find. An alternative refill station, fast-casual is such a great concept.
BR
Bryan Nolan
Delicious as always. Staff is excellent and keeps the line moving efficiently. The restaurant is clean and is a nice place to eat lunch away from the office.
PA
Paul Motter
These people have figured out that the burrito bowl costs the same as a burrito and should have the same amount of food. Shame on them.
JE
Jeff Cochran
Ive always loved chipotle. You can eat healthy at a reasonable price and fast. Im a regular at this location and always good service.
A
A Private User
The best Chipotle I have been to! Fast large portions for a good price. Burritos made right in front of you, to your specifications.
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Ronnie Schwartz
Delicious burrito and HUGE portion...will feed me twice! Bonus that they use no preservatives or other poor ingredients.
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Ashley S.
The staff is awesome! Very helpful and quick. The food is always cooked perfectly. I love this Chipotle.
PA
Patrick Lambie
$8 burritos has turned into $10 for the same thing but its still better than Taco Bell...marginally
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Ramon Vicente Granados Correa
De las mejores comidas Méxicanas.
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R L
It is alright the lady working was really grumpy and did a sub part job wrapping my burrito.
JO
John Boling
Always quick, friendly, clean and tasty! Youll find me here multiple times a week!
JA
James Sandler
This is the best Chipotle we have ever been to. The staff is always super nice!
TY
Tyler Schaller
Just like every chipotle, but today I got a bogo! Thank you bike to work day
DA
Dan Brettner
I have to drive two hours for Chipotle. This is the one I always go to.
RY
Ryan France
Friendly staff, quality food. Always a pleasure to eat at this location.
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shum Shum
Food was crap and portions were small and over cooked with lots of fat
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Travis McKinstry
Best chipotle ever. Absolutely love this one. Great staff and food
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Claudia Lopez
Its been a while we havent come to Chipotle, we love this place
TO
Toto toto
They make the burritos way to small but a good place to eat
EV
Evan Gensler
Still trying to decide if Chipotle is better than Qdoba.
KE
Kenny Pham
A++ management and customer service is on par.
BO
Bonn San Diego
Pretty good food but service isnt too great.
DA
Dan Piel
Never gotten sick here and good fast food.
NA
Nathan Holopirek
Good lunch spot. Tastes better than Qdoba.
NA
nancy suggs
food was tasteless and toppings were old
RY
Ryan Harter
Always awesome. How can you not like it?
ED
Edward Camargo
Good place, HORRIBLE selection of music
CH
chad warden
Good service, good food, clean lobby.
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Sarah Lawson
Absolutely worst experience tonight.
NO
no one
No diarrhea from this location yet
NA
Nathan Lee
Great food. Same as all the rest
DA
Daniel Usieto
Short line 7pm. Quick service.
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Duncan Jones
Love it and how it is non- GMO
JE
Jesse Perez
bloody freakin phenomenal!!!!
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Bobby Erskine
Fast fresh and great tasting.
JA
Jacob Brouwer
Love the burritos at chipotle
JA
Jake Davidson
Its a Chipotle and its good.