Address: | 750 Citadel Dr N # 2248, Colorado Springs, CO 80909, USA |
Phone: | +1 719-637-2607 |
Site: | hibachisan.com |
Rating: | 2.1 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM Closed |
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Jasmine K
I am an employee at the citadel. I went to Hibachi very recently after work. I waited in line for 7 minutes, and stood waiting at the register for 5. I had to ask someone if I was allowed to take my order. When I asked to speak to a manager, I was told, "there are no managers and a lot of people are quitting right now." Then another girl, who was probably not the manager, came up to me and said, "you could have chosen to eat at any other restaurant in the food court so why are you mad?" Then I explained why I was upset and she laughed in my face and they continued to make me wait. I was "mad" because whether it is food or retail, the customer is always right, you need to have a manager on duty, and if you are not who the customer is asking to speak to, then really, you dont have any business speaking at all. I wasnt in a hurry, so I waited, because there are only a few good places to eat in the Citadel, and when they are standing around talking instead of taking my order...I mean that would frustrate almost anyone, because Its rude and bad service.
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Guanying Wu
I wish I had read the reviews so that we could have avoided the unpleasant quick dinner on 4th of July. I wish I could give it ZERO star. The quality of food is definitely terrible: the rice is still raw. Also, DO NOT BE FOOLED by pictures!!!! Their deliveries have nothing like the pictures.
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Marisol Cabrera
Honestly the big white lady who is at the register is rude! I stood at the counter 10 mins before she rudely told me they werent open yet. Let me tell you they open at 11am and it was already 12:30 pm!! The food is great but they need to hire employees who know what customer service is.
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Jasmin Richardson
Very Rude Workers Very Stingy Does Not Give What You Pay For Having Constant Issues About The Amou Of Food I Want New Employees Always Burn The Food Or Dont Give Enough...Has Been A Very Loyal Customer And The Service Is Awful!
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Sha Lo K
How can you ask if Im "okay with mushrooms" and then dont put any on. This place used to put half the plate veggies, half rice. Now I can count how many pieces of cabbage I have. BS.
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David Everett
Went here yesterday for lunch. Usually this place rocks it, but yesterday I got the worst food poisoning from this place. Dont think Ill be going back
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david arkshob
25 minute wait to get my food after I paid. Food was ok but not that great. Employees were less than friendly
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Jen Battaglia
Well if you want 1 lb of rice 5 veggies and 3 small pieces of "beef" for 11$ this is the place for you.
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Jamie Lopez
Best place to ear in the mall food court. Very busy
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Matthew Springer
Decent place to get quick expensive hibachi.