Address: | 710 Platte River Blvd, Brighton, CO 80601, USA |
Phone: | +1 303-659-8663 |
Site: | villageinn.com |
Rating: | 3.5 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–1AM 6AM–1AM 6AM–12AM |
CO
Corbin Davis
Where do I begin with such an experience at the Brighton Village Inn. As we walked into their establishment, my girlfriend and I, were greeted by a peculiar little man who awkwardly started at my girls breasts before he meandered through the restaurant to seat us. As though he was unsure where we were to sit, he eventually found us a booth in the near empty restaurant. Once at our booth and seated comfortably we were approached by our waitor who took our drink order and scurried away to pour the beverages. Coffee and water for us both and a tall glass of orange juice for my girl. Upon his return with the said beverages, except for the orange juice which we were never to see durning or dining experience, he placed them appropriately around the table. Reminded of the orange juice he disappeared to apparently not get it. As a man who loves black coffee I scooped up my mug and took a sip. Ugh, whatever was that awful taste? It is rather difficult to mess up black coffee but some how they managed it. Without hesitation I inspected the mug and to my surprise there was a huge pair of red lipstick imprints on the rim of the mug. Disgust swelled over me. The waitor returned again without orange juice and apologized for the mug with which he replaced it. He then took our food order. Scrambled eggs, gravy, chocolate chip pancakes, and bacon for my girl and the nacho skillet for me with sourdough toast. I wanted my eggs cooked over easy but unfortunately, I was informed that I could only have scrambled eggs. This was apparently because all the skillets come pre-made. Frozen. My entrée was frozen. How is an established breakfast restaurant incapable of making dishes fresh to order? However, the fault stands with me for I was informed of this as I ordered it and decided to "risk it for the biscuit." By far one of the worst decisions Ive made in a very long time. My skillet came out swimming in a puddle of water from however they cooked it. From the first to my last bites were terrible. I could not finish my dish regardless of how hungry I was. I wanted to wash it down with water. As you could imagine I drained it rather quickly from the lipstick, make out session, I endured early on but my glass remained empty. Never to be filled again as I continued to struggle eating water drowned eggs. The only thing I enjoyed on the entire dish were the potatoes. Of course there are only about 5 of them in comparison to the groupings of the country potatoes they used to serve. Then on to my toast! Wait! What toast? No, of course I didnt get my toast I got a short stack of burnt pancakes. Luckily my girls dish came out just fine as she was able to enjoy all of hers especially while she was laughing at my expense. Our awful, or my terrible, experience was coming to an end. We received the ticket, paid, and left with no intentions of returning to this particular Village Inn.
JE
Jeff Done
Came in at about 11 on a Thursday, maybe 8 people in restaurant: - waitress is clueless. Took 5 min to get seated and 20 min to get drinks (iced tea). Spent 80% of our time drink-less. You can hear her back in the kitchen cutting up with the cooks, meanwhile people have been standing waiting to be seated for five minutes, drinks are empty, tables filthy, etc. There is literally not a single employee in the dining area 90% of the time. I could have taken the register and 20 pies unnoticed.She literally delivered a tables food and left the tray on top of the tray stand right at the end of their table for their entire meal. I cant stress how laughable the service situation was. It was hard to believe. - drink glass was filthy, covered in dried cheese, etc - manager (Michael) spent most of his time outside/in back (smoking?) and was of absolutely zero help. When I told him at the counter that this was arguably the worst service I have ever received at a restaurant he responded "I know" and attempted to act apologetic. Completely incompetent and a total space cadet. Like huffing paint level of incompetent. - my coworker literally had to walk halfway into the kitchen to finally get our drinks at which time we were completely done and leaving. - English muffin came out completely dry and untouched. I mean they took one out of the bag cut it in half and put it on my plate. - A busboy finally emerged from somewhere (first time we had seen him in the hour or so we were there and acts like they are shorthanded. At this point there are five people dining in the restaurant. I couldve cooked, cleaned, waited, everything and still offered better service. They were never shorthanded; you could hear them in the kitchen the entire time as everyones head in the lobby was turning searching for their server. After a long day starting in Gillette, WY we were hoping for a halfway decent, late dinner but got what almost seemed like a hidden camera prank instead. Zero stars if it were possible. Gas station taquitos and a warm beer wouldve been a more enjoyable experience.
GR
Grant Robertson
Stopped by after work needing a quick bite. The server Jaden is a younger guy, so that first I was worried that he would be more focused on his tweets then his job but I was wrong. He quickly took my order and brought me a pot of very fresh coffee. So far so good. Unfortunately it all went to crap when my food arrived. The bacon looked like it was deep fried 2 days ago. It tasted like a pumice stone and old grease. There wasnt any sausage even though its part of the meal, and the ham was 3 different shades of pink/red. The eggs looked like they had been taken off a plate that had been under a heat lamp for a while and the hash browns were raw. Not lightly cooked, but raw. I was gonna give Jaden a 5 star rating but when I asked about the sausage his response was that they were out and did I need coffee. Very disappointed. I would not recommend this place to friends or family.
CH
Christina Barnes
I do not know why I keep giving this please try after try when they always screw up the food. I have found hair in my food twice and had to return my food more times than I can count because it is made wrong or missing ingredients (usually the meat). We just ordered food to go and I got a skillet. It was missing the bacon and avocado plus my eggs were wrong. I was told they were busy so it was going to to take awhile to get my food remade. I told him I would just take a refund. After driving back up there to return the food they refunded only the food, we tipped on the original bill and of course there was no offer to refund that. They did not even offer to take a couple dollars off of the other meal for wasting my time. I barely even got an Im sorry! Brighton has other breakfast places with much better food and service I suggest going somewhere else!
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Sam Smith
Tonight I went here to just have a meal with my mom and the service was really bad today. I usually never have a problem with this Village Inn. Our waitress Talena was very slow and never came by to ask for refills. It wasnt even busy until 20 after we were seated. We waited about 10 minutes for a refill and we had to ask a different waitress because ours never came by. It seemed like she intentionally avoided eye contact with us. I ordered a water and it seemed like the water had mold it tasted so bad. Along with that I ordered their new Hawaiian Strawberry Supreme pancakes, instead of getting the advertised 4 stack I only got three. When I mentioned this with Talena she said it only came with three even though the sign says 4.