Address: | 114 Plaza Dr, Vallejo, CA 94591, USA |
Phone: | +1 707-642-1566 |
Site: | restaurants.ihop.com |
Rating: | 3.2 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM Open 24 hours Open 24 hours 6AM–10PM |
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Draco Spark
Usaually when I visit IHOP, Im satisfied with my experience. Today is the complete opposite for me and my family. Everything went wrong from customer service to my food. The waitress who served us name was Shelby. Nice girl but she definitely had a bad attitude. I think I would blame the cook the most because when we had our food served to us it did not come complete. I ordered two breakfast samplers. When we got the food it was cold especially my eggs, she told me too wait a few more mins for my pancakes. I did not receive my pancakes until 10 minutes later(uncooked). I let my wife try just to double check. I informed the girl that my pancakes were not cooked so she took those and told me to wait a few more mins. About 10 minutes later my every piece of food on my plate was cold as ice, No way to enjoy. By then my family is done eating. So I told her she can just take the plate & the slightly warm orange juice back. I then left and I will never return to eat here.
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Hunter Immel
Crappy service. The lady behind the register spent 10 minutes talking to her friend before seating us. Makeup made her look like a clown. Not very professional, already considering walking 30 feet to The Habit and havent even tried the food yet. Very loud as they had all the empty booths right up front but would not seat anyone there and all the people pushed in the back left or right where little kids screaming the whole time. When I inquired about the seating they responded "The waiters are behind so we dont seat people quickly." Finally seated and got our food. 1 hour has passed since entering. The eggs were runny, even though scrambled. Not sure how that happened. The bacon was burnt and the toast was basically still bread. 0/5 if o could
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John Palomeras
(Went on November 12, 2015) DONT GO! Worst service ever!! Waited over 30mins to get a seat (we only got a seat because we threated to leave the restuarant to go to Black Bear Diner) Then it took an additional 45mins to get drinks. NOTE: I would understand if it was the resturant was full of people, but the restuarant was practically emptied and it was fully staffed. UNACCEPTABLE!!! And the food is horrible too. I ordered scrabbled eggs along with my pancakes, but when I received it, the eggs werent scrabbled. They were just Sunnyside up eggs that were microwaved for about a minute and then chopped up and thrown on the plate. THE FOOD IS HORRIBLE!
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Edward Starski
ABSOLUTELY AWFUL. Food and service was subpar but not terrible, but the worst had to be when the kitchen door opened and we got an overwhelming stench of raw sewage. Perhaps a one time incident bUT I couldnt say for sure. The mens room had obviously backed up as a ditry liquid covered the floors. I have no idea the extent of what caused this but Im pretty sure they should have closed the restaurant. It was that bad!!!
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Scott Elliott
I have enjoyed the food each time I have been here. The only thing that I can complain about it is sometimes and only sometimes, the service is not great. Here its either you get a great server or you get an absent minded server. They have a clean restaurant and the food is as good as any other location. I have been back & will continue to go.
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angela johnson
Popular place with the locals. Small venue with people lined up outside waiting to get in. The whole experience was phenomenal and worth the short wait. A very nice gentleman with two young boys who frequent there often offered their seats to us and the staff was hard working and very friendly.
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Jane Jenkins
We decided to check out this eatery on a whim... I was not disappointed... The basa fish was very good!!! My wife had a good breakfast... Clean comfortable roomy... Nice wait staff... Small restroom, but clean... Reasonable prices... We will return...
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Harry Alexander
Not the best experience, service took long with a bit of attitude. Staff were arguing amongst themselves, good was mediocre at best. Wish I could have given a better review, but the service left me not wanting to give them another shot....
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john russell
Omelette looked throughed together. Fruit bowl not fresh looked like it just came out of the fridge... frozen like. Wont be going back for breakfast anymore. Dennys breakfast much better. Fruit always fresh.
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Cathy Wynne
The hostess sat us and gave us menus. That was it. No one came to ask us for drinks, no one even said HI. After 20 minutes, we got up and went across the street to the habit. At least they enjoyed us!
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Candy Dixon
It was ok, it was my grandsons birthday. Not a place I would go to. Service ok, but I get it. Dealing with the general public can truly turn you off. The place was empty.
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kiki szillat
Good place, on the week days, but the weekend are slammed with a 25-30 min wait time. Food is average, service is ok depending on your server. Most likely to come back
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Paul Gifillan
It was the worst experience I have ever had horrible service!! Horrible waiter messed up on my order talk with the manager. Did nothing to fix my order left no tip...
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Myrel Ross
Slooooow service. They need more employees. Servers Dont wash hands after touching money before touching food. Cooks hardly every get order right.
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Strait Concentrates
Worst experience ever. Not very often you order one thing and after being forgot and reorder do you still get the wrong meal. Fail!!
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Marlon Merriweather
Dropped by while getting oil changed. Service was good and I got my food promptly. I enjoyed that I didnt have to wait for anything!
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Emelda Javier
This time, our omelette tasted good & our waitress was excellent. There has been times when the food wasnt tasty & service is ok.
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vanessa casas
Service bad after a 20 min wait I still had to wait 1/2 hr to get coffee....plus another 1/2 hr for our food. Never coming back
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Rainy Stegall
Nice servers... Friendly.. You can order to go.. Manager. That I experienced was rude.. However.. We all can have a bad day.
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A Private User
Loud R&B music over the speakers, dirty carpet, sticky countertops and louder rude, uncaring waitresses. Need we say more?
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Angela Barnes
Busy on the weekends, you need to get there early. They only have one table to seat a large group. Great food and service.
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Jessica B
Steak was watery, gave is us pancakes instead of bacon, ordered the 4 crepe meal only received 2. Next time its Dennys.
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carl miller
food was cold and over cooked. the floor in the restroom is sticky and the corn from 2 days ago is still on the wall
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Cynthia Tanksley
My food wàs hot, fresh, definitely delicious!!! My baby was able to eat for free, so thats always a good thing!!!
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Matthew Torres
Love the salads and BBQ The meat lovers salad is the best! The tri tip is tender and the BBQ sauce is fabulous
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Nathan Luzaich
Good service but took 30 minutes for a basic meal. Some of the food was cold by the time we got it.
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Justin Kirk
If you really want to go here thats cool, but there are definitely better options nearby.
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Robin Egenberger
Always clean. Could be a little quicker to refill beverages. I will definitely return
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Clay Scott
Not to bad. Its clean the staff is great but no beef hash :( but over all not to bad
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A Private User
Great place for breakfast. They change their menus and make breakfast interesting.
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Selena Nadav
Fast friendly service! The wait staff is some of the most courteous Ive ever met!
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Aemi Nemeth
Compared to other ihops. This does not impress. Especially if you love pancakes