Andersen Bakery

198 E Sailer Dr, San Mateo, CA 94403, USA

Address:	198 E Sailer Dr, San Mateo, CA 94403, USA
Phone:	+1 650-571-5380
Site:	usa.andersenbakery.com
Rating:	3.9
Working:	8:30AM–9PM 8:30AM–9PM 8:30AM–9PM 8:30AM–9PM 8:30AM–9PM 8:30AM–9PM 8:30AM–7PM

Location

+−

Leaflet

Photos 76

Reviews 14

KIM JESSICA

I had a very stressful and horrible experience at the Anderson Bakery today! I walked up to the counter holding my little dog (there were no signs saying pets were not allowed), and nobody told me when I entered. I asked the cashier for some bread and she ignored me and asked a old woman behind me if she got there before me, that was really disrespectful because I was at the counter first! The woman behind confirmed that I was there first. Then I told the cashier what I wanted and she said I should put my dog down. I didn’t understand, and she said “yes dogs not supposed to be here”. I brought my dog here last year and didn’t have any problems. Hillsdale mall is very dog friendly, and I saw many people take dogs into Starbucks and Anderson Bakery. Anyway, I said “ok, I didn’t know that " and put my dog down. Suddenly the old woman behind me said, “yes, dogs are not supposed to be inside restaurants”. I ignored and continue asking for the bread that I want, and the ugly old woman behind me keeps annoying me about my dog. Why didn’t she say anything before if it was a problem? Why did she wait until the cashier said something, and then kept annoying me about it saying “Dogs are not supposed to be here”. I replied that I didn’t know and was sorry, but that boring old woman keeps arguing to me. Then after I paid for my bread the cashier apologies to that old woman who started arguing with me. I was really upset that the bakery cashier apologies to the person who started arguing to me. Cashier supposed to tell me before she gets my order. Then she will lose 1business but she can keep bakerys clean image, Why she doesnt respect customer but still wants my money??? Anderson bakery supposed to put some sign on. Cuz I almost punch to noisy old womans (behind me) head. Don’t go to Anderson Bakery unless you like being disrespected!

Fernando. S Franco

I been going to this bakery since open every Sunday after playing my weekly soccer game. I have to say that there products over all are ok, and some serves very helpful and friendly. But in every business it takes one unfriendly reaction from an individual to kill an appetite for their products. Last week I stop by to get my sweet muffins and strawberry tart apparently the manager help me I paid and one of bags was left behind the counter i got home and look for my favorite pastry and it was not there today Sunday again I did the same routine and I ask the person that help me last week and the answer was that my pastry was left in there all day and it was put in the garbage his words his manners to be manager are totally unfriendly. I ask if I can get a replace pastry without paying and his answer was no you have to pay its not responsibility its not the money its the quality of service that people like not unfriendly service from miserable individuals

Serge Handschin

Is the Hillsdale location under new ownership? Went there on Saturday (12/12/2015) and there was an entirely new staff there. The week before it was still the old staff. They werent as friendly and helpful as the previous staff. There attitude was like they didnt care to provide service. Twice we asked to have the loaf of bread sliced. He went in the back, came back with the bread in a plastic bag and it wasnt sliced when we got home. Asked about sandwiches and they said they didnt have any. What has happened? It was a tradition to have a little lunch there when we were out doing our errands. A week before I would have provided 5 stars.

Andrea Veneros

One of our friend recommended we try Andersen bakery at Hillsdale. My husband and I had a great experience. The staff was helpful answering our questions regarding the different kind of bread. We ended up buying a couple along with the Capuchino cake, witch was the best cake we had for a long time! Just a friendly word Miss Jessica Kim : there is a sign in the bakery saying NO pets allowed! Just need to be a little bit more observant , no? Bottom line they have awesome baked goods, go try them out !!!

Kristine Angeles

Their breads are freshly made everyday. My father loves their white loaf of bread and almond croissant. I personally love their pesto bread with a side of cream cheese, cheese danish, and their croissants. I love buying cakes here too, its not too sweet, just perfect for your taste.

Sally McGee

The matcha cruffins are amazing! Love the soup and sandwich combo, especially Turkey sandwich with Tomato Raviolini soup! They get four stars rather than five, because they are a tad slow filling orders on the weekends...

Stephanie Gao

Oh my god! I love this bakery! Its bread tastes really good,and as an Asian. These bread really fits my taste, the white bread is very fluffy!!!!! ♡ love mango pastry too!

Patrick Au-Yeung

Great baked goods, of course. Their white bread is the best, soft and fluffy. Takes all major credit cards.

Maurice Lighting

Some of the best food in the mall along with the best staff ready to assist you with your bread needs.

Tyler Harding

Enjoyed and good croissant and coffee here. Definitely a nice addition to the Hillsdale Mall.

Asif Khalak

The pastries first thing in the morning are absolutely amazing.

Nancy Chang

Good place to grab a sandwich or pastry between shopping.

Shijun Song

My kids like their creamy french.