Wingstop
| Address: | 3612 Rosemead Blvd, Rosemead, CA 91770, USA |
| Phone: | +1 626-288-8634 |
| Site: | order.wingstop.com |
| Rating: | 4 |
| Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM |
Location
Photos 51
Reviews 22
HE
Heriberto Iniguez
To begin with, the female at the register had no charisma at all. I mean, I understand that its not a great job but dont look miserable. And at least learn how to speak to customers correctly. Anyways, I go in, having ordered online and just picking up. I wait in line and after five minutes get to the front. I hand her my card and she gives it back and loudly says its declined. To begin with, in a good customer service establishment, you never ever tell a customer their card is declined especially loud enough for everyone else in there to hear. It just puts the customer in an unnecessary embarrassing situation, especially if everyone else hears it. So I take her word for it and give her another card and she does it again and tell me its declined. At that point I told her those cards are good. Their should be no reason as to why theyre being declined, then she says "oh then our system might be down". So, to get this straight, you just announced to whole establishment that my cards were declined when it reality your system was down. Very nice customer service. So then she asks for another form of payment but in reality no one carries cash anymore. So looks at my for a few seconds, as if expecting me to solve the issue, and after an awkward stare at each other she decides to tell someone in the back. Another female comes to the front and gets on the phone to try to resolve the issue. I dont know whether she was a manager or supervisor since she said absolutely nothing to me. After waiting 20 minutes, and watching the employees fool around and laugh, I get in line again and the same cashier that helped me first comes up and says "they havent told you anything about your card?" I answered no, then she says "oh" looks over my shoulder and says to the customer behind me "can I help you" as if expecting me to move out of the way. At that point I just walked out. I am disgusted by this specific location and will definitely never go back. And if corporate is reading this, look at your cameras, and look into that store in detail and retrain your employees.
CL
Clos Clos
Food is awesome but the staff is lazy and slow. Everything time I want to do a phone order Im put on hold for forever. So there no point in calling ahead then when you get there they dont even care and take there time. Definitely changing to the wingstop in pico Rivera its farther but the atmosphere way better and the staff interact with you. They make you feel welcome
JO
John Water
I got the Louisiana rub and Mango habanero wings. The Louisiana rub was not very flavorful and the mango was very sweet, almost too sweet. The lemon pepper fries were very greasy, so it was not a good time. The service was not great either, the wings took 20 minutes and the fries took 15 minutes to come out.
JA
Janice Haywood
It is always crowded so plan for take out. Take it from a wing fanatic this is the best wing stop in the area. Neither of the two in Pasadena or the one in Arcadia ever manage to get my order right. Even on a skeleton crew the day after Christmas this was still a good pick!
AR
arlette torrecillas
I love wing stop. Unfortunately the service on this location sucks. I went in my lunch and waited over 30 min. I was so mad that I asked for my money back. They didnt even say sorry for taking so long. :( im still going to wing stop but not in rosemead.
DA
David Zapata
Got here as soon as it opened. Staff was cheerful and service was fast. Been here other times when it was packed but I had called in my order so was in and out pretty quick.
TO
Tom K
The wings are expensive but the flavors have me coming back. The staff is so so and wait times are ridiculous. Best to just pre order and pick up.
ER
Eric m
Great service and when the order was late, they would throw in extra wings and upgrade my medium drink to a large at no additional cost.
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Richard Chu
Order your chicken well done! Its better that way, trust. When ordering normal fries, they come out seasoned on occasion.
LA
Larry Nguyen
good and good service I been coming here when they first open still the same I love it
WA
Wanderlust California
Decent wings but very slow to serve...they also have beer. Small and cramped.
CH
Charlie Zhong
They managed to mess up my internet order. I dont know how thats possible.
KE
Kenneth Ryburn
Excellent food and service,, nice inviting atmosphere. The food was great.
GI
Gie Guti
Exactly what you would expect from an ordinary Wingstop location.
HA
Han Han Aye
Tried new Brazilian citrus pepper wings! Super awesome!
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Leonard Martinez
The phone service I crappy but the place is nice
ED
Ed Vince
Great place but always a long wait time
BR
Brett Bradfield
Good food, loud inside though.
JO
Jose Ibarra
Good service,excellent wings
CH
Christopher Alcaraz
Bad service
JA
Jay Fountains
Long waits
PE
Pedro Lopez
good
