Pizza Hut

Reviews 17

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T Berry

I order from this store about once per week. Ive ordered from just about every category, and am consistently pleased with the experience. The food has been prepared very well, the food is ready when they say it will be, and the people working here are just awesome. They are ALL friendly and happy to greet you when you walk in. This store only has pickup and delivery. I wish they would add on a dining room, so their customer service skills could have a better platform! I have never ordered delivery from here - so I cant comment on that. I will mention that the store sits back off the street, and is really easy to miss. I will add photos after my next visit, so youll be able to see what it looks like when youre surrounded by traffic and trying to look for the red hat. I approach from the south, and for some reason my GPS guided me to go up and make a U-Turn at W. Rialto Ave., when you only need to turn left onto the last street before S. Riverside Ave. becomes a divided avenue. If youre reading this, you can just look over at the map to see what I mean. Five stars for always making my food perfectly, and always greeting me in a sincere way, no matter the day or time, and no matter how busy they are! [Note to store: Please add anchovies to your menu!]

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Diane Perez

06-20-2017 at exactly 10:49 pm we placed an order. We were called once by the manager to let us know that they were out of wings and 2 juices that were ordered. Phone call was disconnected and we returned the call who was then answered by another employee who told us that they were not going to deliver our order because they had three other orders to deliver. He then went on to say that the manager had made that decision so I told them that that was not the case. He then asked if we could go pick up the order and that they were going to void the payment so we could pay for it AGAIN in person. Thirty seconds later he goes on to say something else, by this time I am extremely frustrated and angry at the fact that neither manager or employee seem to know what day it is, much less what is coming out their mouth. They then go on to tell me that they are sorry they can no longer make the order period because its past 11:00 pm. Whos fault, I guess mines. I can keep going but its embarrassing for the Company. WORST CUSTOMER SERVICE PERIOD STAFF UNRESPONSIVE UN PROFESSIONAL IRRESPONSIBLE

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Andrea Martinez

I ordered online with specific directions and was charged 50 dollars waited and hour and a half for a pizza I never received. when I called to ask about my pizza the manager Abby rudely told me our order was cancelled because they thought it was a prank. I never received a call for a confirmation when asked for our money back they said it would take 5 business days if they thought it was a prank why continue to charge my card. now when I asked them to still deliver the pizza they said they ran out of dough and I would have to place my order once again and pay when I asked her to speak to her higher up she told me to call back when asked for her higher ups name she replied with Jessica when asked her last name she said I dont know Im not close to her. I cannot believe the level of disregard this manager had about her mistakes we did not receive a simple apology from her will never order from this company again.

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Nathaniel Sanchez

Ordered online for pickup. Got there 20 min after i ordered my food. The manager told me it was coming out the over. Waited another 15 minutes patiently. I work in the food service so I understand things happen. Its now an hour since I first placed order. She calls 2 other orders, non of them mine. I ask shes looking and looking. Finds it mixed with another order name. Hands me the box and the pizza is cold. She was gonna send me on my way with cold pizza. Offers to remake it but it would be about 30 min. I told her just comp the meal. Horrible customer service.

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Richard Quinonez

Worst Pizza Hut I have ever been to. I called to order they Rudely hung up on me So I ordered online I told them they had gotten my order wrong, they argued with me. I asked for manager he looked at order and realized I had been correct. He rudely told me they would fix it. I got my pizza but everything else was cold. Ended up coming home with the wrong wings This is the 3rd incident with this Pizza Hut I would recommend you go anywhere but here. I would put 0 stars but it doesnt allow me

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Dawnis Talavera

Use to b good/ordered almost once every month pay day/ but yesterday food was so gross/ me and my parents did not eat it a waste of$$$/ wasnt even cooked all the way/ pizza doughy, garlic bread doughy, chicken wings not cooked enough. My mom is on dialysis so she couldnt even risk it. Do not eat from here or at least I no we wont. Deng pizza hut starting the new year off horrible

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VI

Virginia Hernandez

I ordered today and still waiting for my order, its been an hour and half waiting and I called 4 times to see what happen to my order and I know the employees hang up on me and no wonder people prefer not to order because you guys suck and will never order here again

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Sonya hunter

They succ they r 1.8 miles frm my home n they dont deliver to my home. Now I have to order frm one 2.4 miles away n wait 45 minutes for& my damn food.... Good customer srvc has gone way below any measurable amount...

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JU

Juan Carlos Huaracha

Deliciosas combinaciones de pizzas y con la ventaja de ordenar en linea y entrega rápida.

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Kelly Davis

Well we try ed stuffed garlic knotts it was really doughy not very good and we are charged delvery fee plus gave a tip cause we felt bad and pizza was Luke warm for 21 dollars plus for pizza I expected better

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Eden Arnold

I live in Colton and they arr the closest pizza hut around me and when I asked for how long it would take them to make the pizza they told me itd take 3 hours, ridiculous, never ordering there again.

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Jimmy Garcia

DO NOT GO HERE! Worst Pizza Hut ever! They dont even give discounts to their employees. Shift managers are liars !!! Also I ordered 8 wings they only gave me 7! Like what the heck is that..

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Chris C

Taste like crap...it taste like they used the cooking oil over and over again like mc Donalds ...I Like Pizza Hut once and awhile not this one..scared of these young punks now a days

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Oscar

Always order online (better deals ) , and always request the pizza well done . And always tip the driver (found out the delivery charge mostly all goes to the company )

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A

A Private User

I LOVE PIZZA HUT PIZZA! ITS THEE BEST PIZZA! THEIR DEEP DISH AND STUFFED CRUST ARE TO DIE FOOD! NOT TO GREASY AND NOT TO DRY....JUST PERFECTION!!

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MA

mauricio gonzales

They dont even close at the time they say they do we had 20 min left and they had close already

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Marjerone Jones

Very doughy, never hot and taste like a$% and no lie s#%^. They can mess me and my money.

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