Red Robin Gourmet Burgers
| Address: | 12271 E Foothill Blvd, Rancho Cucamonga, CA 91739, USA |
| Phone: | +1 909-803-2665 |
| Site: | redrobin.com |
| Rating: | 4 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 100
Reviews 12
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Paul Molina
Red Robin has been on of my favorite places to go for my birthday because of the free burger you can get in the month of your birthday using the Red Robin Royalty club. My favorite burger is the Royal Red Robin Burger which comes with bacon and a fried egg. Plus the endless fries are awesome. The only problem with this place is that service is a little slow especially when you are trying to order more fries. Pros: - Good rewards program (free burger during the month of your birthday, buy 9 burgers get the 10th free, etc) - Endless fries! - Good burgers & friendly service - Love the freckled lemonade! Cons: - Service can be very slow especially when ordering refills of fries (when they seat you and ask if you want appetizers, I usually ask for 2 sides of fries to start and I ask for extra fries when I order my burger) - This location can get pretty busy around the holidays and weekends, but there is usually no wait for seating in the bar
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Roy Pratt
I rated 4 stars as the food has always been good even though for the bad service yesterday night. It mightve been that night so that will not affect my review. Red Robin offers bottomless root beer floats and bottomless fries of any type, so 1+. I personally suggest the Southern Charm burger and the A1 Peppercorn burger, both going along with sweet potato garlic fries. (Just like normal fries just sweet potato fries). For dessert we had Chocolate Fruffles, excellent. They have several TVs around and they are playing different sports, so no matter where in the main dining room, you can see. I suggest this place for sure even though bad service is bound to happen, the food and atmosphere is excellent. On a scale of 1-10 Id for sure give a 8.3. I hope you found this helpful, Thank you, have a good day.
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breeona Mesa
Worst service, I always order togo after work and this time I placed my order with Heather I came in for pick up she forgot to put my order in so I had to wait another 20 minutes. I order BOCA burgers (Im a vegetarian) she confirmed with me it was Boca Pattie when she gave me my order finally! Went home and I do not live locally by this location, I opened my dinner and found a bonzi burger 100% beef pattie ughh! Spent time and money for nothing !! Huge disappointment!! On other occasions there staff is always rude , lazy and have bad attitudes!! They clearly dont care for there customer service. Go to San Dimas red robin there staff, food and service is amazing!!
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Jacob Wheeler
I have been to this and many other red Robins and have always had a 5 star experience. The food is awesome, huge servings and bottomless fries. Weve always had good servers. I usually get their strawberry lemonade which comes with huge chunks of actual strawberries! And my go-to dish is usually the whisky river BBQ chicken wrap. Soooo good! My wife gets different salads and is always happy. We have 2 kids so we try to get a date night every so often. We always say we are going to try something new to be adventurous, but we just love it here so much that we almost always end up going. Definitely recommend.
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Katherine Savage
You know actully i really enjoyed everything, the waiter was great very pleasnt and fast, the food was delicious then i accidentally left my phone as soon as i realized we had turned around i called immediately she put me on hold for the whole time it took us to get back said no one found it, i said im there oh well u can come check yourself of course i know its there. When we got there she still repeated no one has found it. The first bus boy that walked by yeah i found a phone, i dont believe she even asked anyone or checked at all she doesnt care it wasnt her phone.
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Jesus Loves You
We have been here lots of times. And out of all those time they got my burger right one time. The manager always has to come over and apologize for getting the order wrong. It would be a great place if they can get there stuff together. And get the burgers right. Its medium not medium well not well done, "medium.". The red tavern bacon bacon and more bacon burger is really bad advertising..." you get two pieces of bacon on it WOW.." Last night i felt like a burger and got the pig out tavern and they got it wrong again... and thats why the two stars.
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Gabriel Coronado
I tried this place a couple of times and honestly their burgers are not worth the price. Had a better burger at Wendys. Their fries are good and I always have excellent customer service but in my opinion the hamburgers at Applebees are way better quality. Came back again on 10/14/2015 but big mistake. Slow service and food was just fast food quality. We ordered drinks as soon as we sat down and they didnt come until food came. Bar was slow but apparently it takes 25 minutes to make a Margarita and pour a beer.
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Wayne Riley
Bottomless fries, bottomless root beer floats(yes the ice cream too), gluten free menu options (favorite is the chili cheeseburger on the gluten free bun), while the fries are not listed on the gluten free menu, they have a separate fryer for them, and I (with DH Celiac) have never gotten sick from them. The food is good, prices are not bad, staff is friendly. If you have a big eater, (like me) this is a place they can fill up, they will even provide all the dipping sauce you would like for those fries.
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Julio Calderas
Seems like after they remodeled this place it went to crap. We came right after the remodel and we were very disappointed. We gave it a second chance only because we were gifted a gift card and it still sucked. We were sat by the kitchen and the staff was standing for quite some time just talking while food just sat there. I understand they were probably waiting on more plates but one person can only carry so many. Deliver whats in hand and come back when the others are ready. All around bad.
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Jae Staar
Food was great. The service was lacking. We were a party of four. We got seated at a small square table around some empty booths. Our hostess was nice. Our server was lacking. His name is Jacob. Seemed like he was nice but the food service industry is just not for him. He was hard to track down, didnt refill waters and had to ask three times to get another other of the endless fries. The food is good but Ill just go to the one in San Dimas hoping for better service.
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A Private User
the food is okay. i almost always order takeout. they manage to somehow keep screwing up my order. i get the apple harvest chicken salad. sometimes they forget dressing, other times they forget the bread that comes along with it. the service isnt particularly friendly or unfriendly. i have to ask them to repeat the order back to me and although they repeat it back correctly, they still manage to forget something. go to another location if anything.
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gabrielle dixon
I came here with my BF and the waitress messes up his order. She forgot to bring us the waters we asked for with our drinks. Had the nerve to charge us for some sauce that was suppose to be on the burger. She took forever to bring us whatever we were requsting. Service is the WORST! Ill stay in Riverside and continue to go to the one at the Tyler mall! I love that place! Food is always perfectly cooked. Not so much with this place.
