Address: | 6021 Central Ave, El Cerrito, CA 94530, USA |
Phone: | +1 510-525-6377 |
Site: | bk.com |
Rating: | 3.4 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
PO
Poisonous Ponies
Okay, so .. I like burger king and so does my bf. We like the veggie burgers and we like how u can order salad and get free pies... That parts great. But.. yes theres a but... they only deliver sometimes. Although the website and coupons in the mail says delivery all week from 2 pm to 10 pm they only deliver sometimes... also, almost 80 percent of the time they get the delivery order messed up in SOME way shape or form....... Ive called numerous time on different occasions to talk about it and get whatever they missed... but I end up having to call an extra 3 or more times. It gets frustrating. I stopped tipping them because of it. Every once in a while like today Ill tip if its a face I havent seen before but theyre just as bad. Im talking about the burger kind in El cerrito California ..... not every bk is the same I hope u all have better experience but be warned....
DE
Deja Kk
eh. Bad customer service. I came in to enjoy a rare after school fast food sit down with my kids on a beautiful Friday afternoon. I accidentally dropped my milkshake on the floor while walking it to my table. I told them immediately. I didnt ask for a refill. I just wanted it cleaned. I ended up sending my kids to remind them that it spilled because it was now melting on the floor for almost 30 min. They said theyll clean it when we leave. I felt uncomfortable. Then someone finally came to mop and I was able to enjoy my food. The food is edible. They rarely get my orders wrong in drive thru. I actually used to work here, it was my very 1st job when I was 16, when Annie was the manager. The inside is clean and the drive through is thorough. I may not come inside anymore though.
A
A Private User
I just drove through this BK on Central and specifically asked when handed the bags if the staff remembered that I ordered a large fries in addition to the kids meals. I was told, "Yes it is in the bag." And as usual (this is the 2nd time they have forgotten something - and this is just our 3rd visit) they did not include the large fries. Although I paid for them. Then when I thought I would call to discuss this - of course they do not answer. Corporate America just does not care and I think it is time to be done with them!
EB
Ebenezer Coode
Ordered Big Kings and asked if there was any mayo on them. I was told only lettuce, pickle, cheese - no mayo, ketchup, etc. I told the girl if they came with anything Id give them back.. They came with "sauce" -mostly mayo. The manager offered me a coupon instead of a refund. I insisted on money. This is the most recent problem causing me to return an incorrect order. Not recommended.
WO
Wolfgang Schmaltz
It is what it is: a Burger King with fast, efficient service, quite clean, well maintained. The food is a step above other fast food joints, a great value menu. And actually not really any more unhealthy for you than a gourmet burger joint. But 10x cheaper!
JO
Joseph Williams
I was last there in 1980. Just went back tonight 11-08-2013 and had a Veggie Burger and it was very good. The lobby has been updated along with WiFi. It was a little bit too cool in the lobby. The combo cost $4.52 I will be back again.
WH
Whipyu Chillin
Just like any other burger kings.got my order fast and taste good as always. Service is what you would expect from a fast food place better than nations a cross the street service sucks at nations
RJ
RJ Smokey
This is the best BK in the Bay! They are always friendly and fast and the place is clean. The food is good too!
JA
JayCruz
Porque asen ricas las anburgesas
MS
ms tt
Qualität und Geschmack ein Reinfall!
AD
adriana gomez
Customer service maravilloso.
JO
John Visconti
You can see the whole staff is working very hard and the food was very good thank you guys.
WI
will delaney
Because when u ask for extra onions tomatoes pickles lettuces you dont get it u get less.
J.
J.J. Howard
Its burger king. More often than not your order is wrong. Nice people though.
FO
Fong Fan
Service??? Small order waiting 15 minutes,only 2 customers come shi!!!
SA
Saul Eduardo Martinez
Muy buena la comida
TR
Troy Miller
Sometimes its good sometimes its not...they are always polite
EL
Elizabeth Howard
Nice staff and fairly quick with customer service
HE
henri vargas
Great place to eat and friendly crew,, way to go
TR
Tracey Baldridge
They were rude and the food was cold
CA
Cameron Litza
Good service, kind servers. Bilingual
RA
Rafael Zavala
Its alright i guess when im broke.
ED
Edward Harris
The people are very disrespectful
LY
Lyric Grayson
My food was old and cold ...
NA
Naim Velasco
Bad service and junk food
KU
kurudaa kurudaa
Good for quick snack
LI
Liana Capers-Davis
Food is always hot.
YV
Yvette Mccullough
Fun food with kids
AN
Angel Flores
Good breskf as t
TH
The Whimsical Owen
Nice staff!
A
A Private User
not closed
AS
Ashok Kumar
Good food