The Chinese Kitchen
| Address: | 3426 Clayton Rd, Concord, CA 94519, USA |
| Phone: | +1 925-682-1825 |
| Rating: | 4.2 |
| Working: | 3:30–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 3:30–9PM |
Location
Photos 14
Reviews 16
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A Private User
Ill make this short. I am horribly allergic to shrimp - to the point that I died a year ago from an allergic reaction. Upon ordering at Chinese Kitchen tonight, I was quite adamant on asking if the food being ordered had seafood in it. The answer was no. Not more than 10 seconds later, the party I was with said they wanted to change what was being ordered, so it was changed. I did not ask if there was shrimp in the new soup; there was no indication from the menu that the rice soup had seafood in it. After eating half a bowl of the soup, I began having hot flashes, breaking out in hives, and itching. This is the beginning of an allergic reaction. With a bit of exploration into the soup, my spoon brought out a large shrimp. A call into the store was received by, "You didnt ask specifically about that dish..." and "Youre just trying to cheat me." Well sir - as a paramedic and an individual who has a severe reaction to shellfish, your horrid customer service, and more importantly, your staffs inability to utilize common sense to advise the customer that new dishes contain a death sentence inside of them is astounding. Please note that while the customer may have changed their menu item, their allergy to seafood is not selective and present only during the consumption of some dishes. Lastly, your arrogance is unbelievable. In this case, (which is not always the case) the customer is right. Had I of died secondary to your staffs negligence, the price would have been far higher than the $10.00 you attempted to give me in between blaming me for not asking about every dish that was served. To be fair - the beef and chicken dishes were really good. But this review is not about the quality of the food; this review is about your establishments incompetence and its lack of even a hint of an apology after putting my life in danger, literally.
TY
Tyler Tucker
I would give it a 3.5. Pros: Very reasonable prices. Very friendly staff. Few Chinese food places in Concord and even less good ones. Cons: -I found the food a bit on the bland side, good if you really have to have Chinese, but I wouldnt go out of my way to come here based on the food quality.
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Henry
Is a little place, they do more takeouts than dine in, so sometime have to wait little bit longer to get the food Wich sorprestly taste pretty good, no live fish or crabs, lobsters, not that much options like other bigger Chinese restaurants
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Lina Maka
I love this little place! There salt and pepper prawns and Mangolian fried chicken is super tasty and is alway a must get with my fam. The service is great!
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Lynn Cook
The spicy orange chicken with steamed rice is off the hook! The best deep fried prawns. Everything here is really tasty
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A Private User
We love their chow mein and green been ck. It is the best. Tidy eggplant is tummy too. Its fast easy great for takeout.
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Cheryl Hart
Big fan of Chinese food!!!! Taste great and k have a big meal with great price
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Lyna Maka
One of me and my family favorite spot to eat at. So far everything is yummy!
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Sandra Vela
Best tasting food ever. Been coming here since I was a kid.
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Cooper Tex
Pretty good food, and one of the better places in Concord.
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Eileen Murray
Food is really good, but actual place a bit dingy.
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Matthew Brooks-miller
Consistently good! Fresh veggies.
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D.M. van blunt
Love the salt and pepper shrimp
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mike moser 3317 moser
Great salt and pepper prauns
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Jesus Perez
THE BEST OF THE BEST
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Brandon Doll
Excellent
