Chipotle Mexican Grill
| Address: | 13920 City Center Dr, Chino Hills, CA 91709, USA |
| Phone: | +1 909-548-3721 |
| Site: | chipotle.com |
| Rating: | 3.3 |
| Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM |
Location
Photos 29
Reviews 34
CH
Chanel Brun
I have food allergies and came to this location because they normally cater to my allergies. Today I came and they were very busy. Towards the end of the line, right before paying, I moved my bowl closer to me because cross contamination can make me very sick, and they were pushing all of the food close to each other, and I moved it out of the way from touching other food nearby. I did not take it off the counter but simply was pulling it closer to me. The cashier proceeded to snatch my food from my hands and say, excuse me maam with a rude tone. The cashier does not wear gloves, touches cash and has dirty hands and touched my open bowl of food. On top of that, snatching something from someone is bad etiquette, much less customer service. She could have simply asked me to leave it closer to her on the counter. Very bad experience and will not come back
DA
Daizy Gonzalez
Today I visited this location with my loved one who she has a gluten allergy, but towards the end of the line, our bowls were open and touching other contaminants, which is toxic those with celiacs. The problem was the cashier lady at the front who snatched our bowl from our hands when we tried to move it away from the contamination (with her hands unwashed, after touching cash and not wearing gloves). While she snatched it she said, "excuse me mam," with a rude tone and moved back where the contamination was (flour contaminant). She did this twice until I had to tell her that her hands arent clean and that she needs to stop putting her fingers in our bowls. Im not sure if this behavier manifested because she was pregnant, but this was not the Chipotle experience that we are used to. It did not feel safe for people with allergies.
A
A Private User
The food is always delicious...except for the time I got some vein thing in my barbacoa burrito. It was utterly disgusting to bite into. That's why I rated only 4 stars. Ever since then I've decided to order the vegetarian burrito (which is still just as good). Plus I love how guacamole is free in the vegetarian burrito. Another thing I like about this place is how they always somehow manage to wrap the burritos with perfection despite the gigantic size and how super stuffed they are. The pricing of their burritos is agreeable. The overall atmosphere makes for a great hangout spot. Their employees are mostly always friendly and efficient because the lines are almost out the door. Good job Chipotle! I might go there for dinner tonight!
CH
christie mx
Going Down Hill, FAST! This location used to be fantastic, now every time I go in the quality and service is gradually declining. Today, my burritos remained open on the line for more than 5mins because there was no lettuce. Everyone knows, cold Chipotle is not very good. We also had to wait for chips, only to get home and find that the long wait was for stale chips. I hope the management reads these reviews because this is a great location with good food. Someone in management needs to restore the "Quality Control Bar."
GL
Glo Larios
Dont know what happened to the great food they used to serve. Last visit, said never again. Today, decided one more time. Ordered chicken salad. What a joke. All I can say is 3,4 pieces of chicken with a lot of fat does not make it a chicken salad. Ill never eat at a Chipolte again. Waste of money.
MI
Michael Ponce
Went on two separate occasions within a month and both times I have been given bad guacamole. The guacamole is always a bright green, this time it was a very dark green and did not smell good what so ever. Id recommend the Chipotle on Central instead Ive never had an issue there.
MA
Martin Flores
I love Chipotle but this place , horrible... meat were bad, chips was bad.... employees not doing there jovs. I not coming back ..... one in Chino on 60 and central. Are best.... fresh chip, good amount of Mears, and also in n out ... what what I like good are great.
SA
Sam Chen
Its your average Chipotle so you know that its going to be good going in. The only problem with this place is the wait times. Its a busy location I know, but if you go during lunch of dinner, expect to wait at least a good 20-30 minutes for a burrito. Not acceptable.
MA
Maria Esther
Food was good, Staff sucks. They take there sweet ass time, took 20 minutes to get to the register and there was only like 6 people in front, I love chipotle, but I dont recommend this place unless you have endless time to spare.
BR
Britney Adams
This Chipotle serves very small portions. Which is frustrating when the price does not reflect the amount of food. If you want the portion sizes Chipotle is known for then go somewhere else.
DA
Daniel Sarmiento
My boys love their kids meal and their barbacoa bowl always fills me up when Im hungry. Service here is good and you never have to wait that long even if there is a line.
JE
jessica correa
Smallest amount of rice and meat Ive seen, person behind me got the same thing. They basically gave me a guacamole and mild salsa bowl.
BI
Biff Bunburger
Place sucks. This is a sorry excuse for an alternative to eating healthy Mex... Suck on a jalapeno and eat a cockroach!
PA
Paul K
Bad customer service went in around 12:30 very disrespectful Hispanic girl working the register
A
A Private User
Fresh ingredients, fast service, good food! A growing favorite in my family for a quick meal.
AM
Amanda Jahanvash
Nice. Not huge so it feels comfortable. Love the large windows and outdoor seating area.
EU
Eugene Parker
If you like pseudo Mexican style food this is the place for you. Two thumbs -down!
RY
Ryan Campbell
I understand there busy, but this place looks like it got hit by a tornado. Gross
BR
brian romo
Food was okay, meat was gamey on more than one occasion. Service was okay.
KE
Kenny Nwadike Jr.
Great loved it! maybe a little pricey for me but besides that its delious!
A
A Private User
Great food i love their steak burrito. Always fresh ingredients
A
A Private User
Good tacos and the guacamole and chips are really good.
JO
Jorge Sagastume
Calidad
RO
Rob Rosen
Short staffed at dinner time = COLD food
ED
Edward C
They give very small portions of food :(
ZA
Zach Long
Its Chipotle. Everybody loves Chipotle.
HE
Herschel Patel
What ecoli...chipotle is always good
RI
Rick Garcia
Excellent soft corn tacos! The Bomb!
TO
Tomace Marquez
Try the New Queso its delicious!
BR
Brian Roberts
Fast, delicious, good value
BR
BriAnna Chavez
Steak was dry and burnt.
A
A Private User
Great food!
IC
Iceydee !!!
AWESOME!!!
ML
mlfinley33
Mexican
