Taco Bell
| Address: | 26521 Aliso Creek Rd, Aliso Viejo, CA 92656, USA |
| Phone: | +1 949-831-4122 |
| Site: | tacobell.com |
| Rating: | 3.2 |
| Working: | 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–1AM 7AM–1AM 7AM–12AM |
Location
Photos 36
Reviews 32
CL
Clint Badham
This location is run by some inept people. Every time I go there I have to wait forever - and this with only 2 or 3 cars in line. The kicker was an experience I had a couple of weeks ago when I ordered two $1.39 tacos and one $1.39 order of nachos. With tax, the screen said $4.17. When I finally got up to the window I handed my card to the kid and he told me my total was $6.20. I said, "$6.20 for 2 regular tacos and an order of nachos - chips and cheese?" He said , "yes". I requested he give me my card back and cancel my order. He had already charged my card - quick to take my money - slow to give good customer service and accurate orders. When I handed my card back to him for the credit he was very disrespectful, stating that I was not listening to him. This from the person who insisted that my $4.17 order was $6.20. Whos not listening? He proceeded to be flip and yell out to the manager that I cancelled my order because I did not like the price. The manager comes to the window and repeats in the form of a question what the kid just said to him. "You want to cancel your order because you dont like the price?" I asked, "Are you charging me $6.20 for 2 regular tacos and one order of chips and cheese?" "Yes", he said. "Since your prices have gone up so much, yes I want my money back because paying $6.20 for that order is ridiculous." This whole time neither (inept) employee used common sense to solve the problem. They need to fix that. Im never going there again. These are the people that want $15/hr. Earn it!
KR
Kris Gonzales
I come here often for lunch during the week only because Taco bell is my goto cheap satisfying food. However, the drive thru line is always long and moves at a glacier pace. The staff is very nice but often seem untrained and slow moving considering how busy they get. At least the food is always fresh because of how busy they are. It takes an average of 20 minutes sitting in the drive thru, ordering and waiting for food at the window which is a huge chunk of time spent on lunch not eating lunch.
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Brandan Althof
This is the worst Taco Bell! I am blown away by how inept this staff is. After waiting 20 minutes in the drive thru (only 4 cars in front of me when I pulled in) I was greeted by an almost-comatose employee who tossed a bag to me. The food had been haphazardly thrown in and some items were not fully wrapped. To make things even worse, many items missing from my order and the food was all cold. This establishment is a JOKE. I feel robbed and cheated and I urge you to go anywhere else.
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Isaiah Vasquez
Do not come here for lunch unless you want to wait for half an hour. Also, this taco bell will get your order wrong 4/5 times. Customer service is terrible, the manager on duty didnt care when i was upset after he told me they gave my order away and itll be another ten minutes. Ive came here after work as well, not surprised that the wait was 20 minutes when it was slow...Check out the del taco down the street, they are way faster and accurate.
JU
Juan Colon
Food was fresh and tasty. Tried one of the new menu items, Naked Chicken Chips. They were delicious and a good value, priced at 6 for $1.99. I also had a Double Delia - steak and my wife had the same except with chicken. I enjoyed mine more than she did hers, probably because the steak item was tastier. The area that could use some improvement is the wait time in the Drive - thru at night.
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Ali Mirzamani
Terrible Taco Bell restaurant. They take too long to make your order even though its relatively empty. It seems as long as there are drive-through customers you have to wait. Also cheating on the food. tacos and burritos are half in ingredient. what we got was wrapped terrible and missing a lot of the ingredient. Is this a franchise?
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Keith Briones
For some reason I keep coming back with my co-workers for lunch and each time I end up disappointed. They are understaffed which leads to slow service times with the lobby full of customers waiting on food. Waitong 25 minutes does not make this fast food!
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kevin lam
Food was fine, but had to wait for quite awhile before someone was available to take my order. Food tasted on par with other taco Bell. Not horrible, not amazing. Guess well really see in a few hours...
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Michael Gier
Nice and clean place. I ordered the Doritos Locos Taco for the first time and hated it. I usually like their to tacos and took a chance on this new one. Im sorry I did. It was not very good.
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Brendin Coleman
Not the best Taco Bell, but not the worst. Prices are a little more than normal and it makes me think its a franchise because of that. Orders have never been wrong though so that is a plus.
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Ray Samora
Everytime I come here, it takes forever to get my food. Today, with the place not busy, too almost 15 minutes to order. And then another 15 minutes to get my food. Worst Taco Bell ever!
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Eleazar Arroyo
Buen servicio y precios accesibles ,no mucha variedad de platillos
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Jose Diaz
The food here was good/satisfied my hunger. Customer service was okay. The 1$ happy hour freeze "special" is awesome. I believe its from 1p.m. to 5p.m..
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Paresh Desai
Good combination of vegetarian and non vegetarian food, specially when you have more then one kind of picky foodies. Affordable, and tasty food.
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Oscar Mathews
Typical taco bell food. Large indoor and outdoor seating area. Drive through usually has a wait in the afternoons.
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Rob Daman
Courteous staff and consistent food served. Drive thru line always takes forever though. Easily 10 minute ordeal.
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Robert Jensen
has one of the nicest outdoor seating around . Drive Thru slow. Nice place for a taco bell. :)
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Luis Puga
Long time in line and long time to get my order....very disappointed
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Leslie Moffitt
This is my favorite location. The staff are nice and efficient.
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ajit chiplunkar
Person did not know how to substitute chicken instead of beef.
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Frank Baker
Cheap fast eats. Nice decor for a Taco Bell. Good parking.
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David Pak
Perfect for the late night runs when nobody else is open.
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Kory Johnson
Service is usually a long wait. Even if it is empty.
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Lois Velez
Its clean and they work fast with a nice Smiles
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Bertha Pedroni
Friendly, quick, clean, and tasty food!
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Robert Field
All its missing is Szechuan sauce.
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Roger DeTorres
This place has gone full retard!
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Gregory Kender
Tasty grinds and good service.
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derek van de water
Sloppy presentation
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A Private User
Your cashier sucks
AR
Art Jannicelli
Avg Tacobell
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rorshank con
Food is bad
