Address: | 1400 S McClintock Dr, Tempe, AZ 85281, USA |
Phone: | +1 480-968-2625 |
Rating: | 3.3 |
Working: | 6PM–2AM 6PM–2AM 6PM–2AM 6PM–2AM 6PM–4AM 6PM–4AM 6PM–2AM |
SH
Shauny Dee
Price varies on what you get. The first night we went, we decided to bring a lot of people and you can only split the bill three ways. I would suggest deciding how you pay before you go so that it isnt as confusing because talking in there isnt so easy, music is loud (but good). We chose to do the fruit bowls both nights, a little costly but WAY worth it. For those who smoke hookah regularly, the only downside is moving around coals because the servers there have to do it for you, they cant trust everyone. Fruit bowls last a couple hours depending on size of group. They are SO good. Order a drink to avoid any cover charges. The cheapest is $2.50, but cover chargers are way more. I didnt order any food, so I actually dont know if its good or bad. I had more of a good time with just me and my friend the second night because we didnt have the complications of a large group, but as I said before, if you work things out with the group before hand things will be simpler. There is dance contests available to anyone to win a free hookah for the night. The staff is really nice. It was an awesome experience and next time I go down to Tempe, Im definitely going again.
ZA
Zak
As soon as we walked in there were no seats available and we were almost refused service for the managers lack of preparation for a Saturday night. We were forced to buy drinks or else we had to pay a cover charge, and then everyone who smokes hookah knows that a one hose hookah usually hits the best, well since my party was large, we were forced to buy two hoses. When the two hoses came around they didnt hit at all, and we asked the server to fix it, so he takes the hose out, and just puts it back in (like a modem). It still didnt hit at all after he did that, the server comes back and places four huge coals on top and then the hookah hits, for about 4 minutes until all the shisha was burnt through. Honestly the only reason why people come here is because of the club like atmosphere, but as far as a "Hookah lounge" goes, these people have absolutely no idea on how to take care of their customers or provide quality hookah. Never returning here again.
CO
cowsrock1q
I had 2 TERRIBLE experiences at this place, I will NEVER go EVER again. The first time I went with friends, they had to hold someones ID. When we were leaving, they told us they gave her ID to someone else! The next day she had to go to DMV to get a pay to get new ID just because they lost it by giving it to the wrong person! The second time I went with two friends. We sat down to smoke our hookah and it wasnt working. So we asked for a new one, they said they wouldnt charge us for two. Later in the night when we left to pay, they said we were being charged for BOTH hookahs even though they told us they would only charge us for one. My friends didnt have enough money for both and they said if we didnt pay for both they would call the cops on us! UM...WHAT?! Also the hookah was dry and flavorless. This place is WHACKED. DO NOT GO HERE!!!
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Albert Pacheco
I use to LOVE this place. Hookah was amazing , atmosphere was great. Now..... its a different story. no smoke comes out of the hookah at all. Ive tried to get someone to look at it and all they did was just place coal on top but didnt change a thing. It use to smoke so perfectly, that I one time just went for only the hookah. It use to be lit every weekend! Now its slowly dying. Some days its a Boring dj who mumbles on the mic , is that really a dj? Torn couchs , rude staff who half the time dont pay attention to you. Recently its been Bad customer service all the time. Idk why I still go but I guess I just miss the way it was before and give it chances but each time its a fail. I rather drive an extra 20 mins to another hookah place than come to this one.
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William Bohlken
I had never been so I was not sure what to expect really. First impressions here were not good at all. The fact that you must pay for a drink even though they are already charging a lot for hookah is crazy. No one really cared about us and took forever to respond to our concerns. One guy even laughed at us when we told him that our hookah was not working right. Which it wasnt. It was leaking and the hoses were not staying in, hardly any smoke was coming out even after puffing on it for twenty minutes. He was zero help. We were there almost an hour and most of it was spent waiting for someone to take care of us or trying to get smoke going. It was a waste of $53 to basically enjoy cans of soda and a run down atmosphere and torn sofas. Will never go again.
AN
Angela Silva
The only reason we go is because the music is good on the weekends. They put way to much water in their hookah. Their costumer service is horrible! The waiter told us we had to get two hoses because we had 8 people when the menu clearly said 3 people per hose!! We shouldve only had to get three hoses! We told the waiter what the menu said and he responded "well im telling you, that you need to get two of the two hose hookahs". Like I said, the employees are extremely rude. Also, make sure you know exactly what you ordered because they try to over charge you every chance that they get. If I could I would give them 0 stars.
JA
Jaret Gross
Walked in, was seated immediately by a very knowledgable friendly hookahlogist? Hookah Guide? Waiter/Server? hookah sensei? Lol. Very friendly and informative, I told him to just give me his favorite and he didnt disappoint with a phenomenal flavor of citrus lime, very refreshing and smooth and to top it off very reasonable prices and a great atmosphere. Beautiful people, ambient lighting, comfortable seating, great tracks bumping and an allover outstanding experience for my first hookah. I will be back, and I suggest that you check it out before your friends get here first! 10/10 (and theyre open until 4a.m.) :)
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Guillermo Villegas
Looked like a fun place but it all comes down to customer service if your experience as a customer sucks so does the place and thats what happened here my hookah wasnt smoking asked to get it checked or exchanged nothing happened I fixed it my self after an hour went by my problem wasnt fixed no action was taken couldnt smoke properly I also killed a bug crawling on me as I sat on the couch looked like a bed bug after smacking it it popped an was full of blood like a bed bug is they refused to work with me and tried to raise his voice as if trying to provoke me so we paid an left but I will not go back
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Samantha Matrecito
Soo me and my friends was a party of 4 and they placed us in the back in a small table seats where uncomfortable bUT we did with do the Dj was ok and we asked 3 servers to refill and they ignored and took at least and a hour to change it than before we asked to be seated in the V.I.P Area And The manager tells us it wet and he will move us once it drys it doesnt take 2 hours for a floor to dry and another party come and they ask and he seats them there like in a snap of a finger it was poor service...