Tailgaters Sports Grill - Ilprimo Pizza and Wings

Reviews 12

CH

Christian Arciniega

Amazing food. Atrocious service. Most of the girls that answer the phone are laughing and not paying attention to your order and you have to yell in the phone and repeat yourself. I visited the lake pleasant location every Thursday before I moved and loved the good atmosphere and service. Jasper was our go to. I moved to around the 101 and northern and have ordered delivery from this place at minimum 5 times. Every time has been a bad experience 3/5 Ive had wing sauce ALL over the bag they bring them in until my wife had to start asking for sauce on the side. I complained once and and the manager comped me 10$ I appreciated it greatly we spend around 40-60 bucks every time we order. I didnt complain the next two times nor the other 2/5 times they forgot parts of my order. This time my wife asked specifically for 4 extra ranch cups we were charged and not only did we not get the four extra we got none at all with our wings. I had enough and decided to call for a manager and was asked by Ariel if I had any reason to speak to a manager..... Derek I believe was the manager I expressed my problems to he seemed to not care AT ALL said he would take the ranch cups off my bill.... seriously Im not worried about the 2$ man Im worried about your horrid service. I understand that people mess up, maybe even every time but show some care for your customers when your wrong instead of acting like Im taking precious time out of your night. It sucks but this is the last time I will order from this location I have will choose another pizza company or go to another location. AVOID THIS PLACE.

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ER

ernie jaramillo

I would give this place a better rating if patrick the manager was a better people person and the food was better. My family and i, 6 adults and 1-11 year old, went in on Friday Nov 20. We were having a great time having Mandy as our server. She took our order and when the food started coming out the plates came out one at a time. We also didnt get 2 of our appetizers and our only child that ordered a quesadilla didnt get his order till we were almost done eating. Patrick the manager was very quick to throw his server under the bus. He straight up told us it was her fault. After that she seemed like she was scared to come to our table. Poor thing. We will definitely not be going back to this place.

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JA

Jacob Duda

Its terrible that I have to give this location less than a five star rating, because the food is absolutely amazing. That being said I have have several problems with their delivery service. My first time was when ordered a sandwich and got the wrong item. The very next time they delivered me the wrong pizza, this time I called in and after spending 10 minutes on the phone with a woman who had no business working in customer service I was told that my account would be credited. I called today to place an order and they said they could not find any credit on my account. I recommend if you do order from here that you pick up your food in person.

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KA

Karl Ewers

I have been living here for two years. This little place has always been amazing to me. The staff are always helpful and wanting to serve you better as family. If the customers are rude or out of control and do not respect them then obviously you will get treated equally, but the staff has always tried to ensure each individual is treated equally. I could name almost all the staff and began to know a lot of the regulars. I love them all and the regularsecond are just as wonderful. I highly recommend this establishment and wish to thank each for the home away from home.

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A

A Private User

Good pizza spots are hard to find in AZ and this place is definitely not one of them. I got a soggy thin crust pizza covered in that ground up flakey sausage that you usually find on a totinos frozen pizza. I also asked to have some garlic on my pizza and the cook decided to make that the only thing that I tasted. I hate to judge a place so harshly after one experience but I was not impressed at all. Basically, I paid way too much money for a bad pizza that was made by someone who was obviously too busy to care.

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JE

jess morgan

I have been a customer with Tailgators sports grill for about 3 years now and I will have to say that I am an extremely picky pizza and wing eater. With that being said I have had a couple of disaster nights of delivery and quality. The reason why I am a customer of this restaurant is because they strive to make you happy by fixing any errors and providing consistent quality 99% of the time. I think they just changed something with their pizza too because it is really too good now !!!!!!

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Cory House

Horrible took my wife and I 15 min to get ask what we want to drink... 15 more min to ask what we want to order I asked for extra wing sauce wings came out dry if ideas a secret shopper u guys would be screwed your servers are all rude I asked for a box and she rolled her eyes and walked away I waited from 930 pm to 10pm still havnt got my check I will speak to a manger right now I will never come back her again

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A

A Private User

This was a pleasant surprise, having been to the Tailgaters on Bell Road. Delivery was fast, the food was hot, and most importantly the food was good! The pizza is easily as good as the major chain pizza places, and their sandwiches arrive on nice, fresh bread. The price is about average, but in a sea of sub par delivery joints this place is one of the better. The wings are average, nothing special at all.

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A

A Private User

I really enjoy their food. We go every Wednesday for 2 for 1 priced burgers and theyre really tasty. Pizza is delicious as well. They have great happy hour deals on drinks and $1.50 Coors Original draft all the time which is great! The only negative is weve walked in and sat down a couple of times and did not get serviced for a while. Some waitresses are great, others are not so it depends who you get!

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RA

Randy Cole

My Sons, there Friends and I have been going to this Tailgaters for over 5 years now. We go and watch the UFC fights there and I travel over 30 miles just for the the service. All the Ladys there take the best care of our group, at times we have 4 to 20 people and they always, Always take good care of us.. Great People, Great Place, dont miss out..

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AL

Alison Gallegos

Great food, everyone is very helpful, they have specials most every night of the week. The friendliest bartenders weve ever met and even the people at the bar were all so friendly. We were at Wigwam for awhile and enjoyed it there and at Reds and several people suggested we go to Tailgaters and it was a great suggestion thank you folks.

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CL

Clark Barnella

I have been going to Ill primo for probably 10 years when they were on 59th and bell. I went to the litchfield park today at 11:00 am and was so discussed by the waitress and bartender talker about how she had bad poops and farts all night last night gross Ill never go back because Ill have that conversation in my mind every time

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