Address: | 2270 E Williams Field Rd #114, Gilbert, AZ 85295, USA |
Phone: | +1 480-786-3500 |
Site: | caketini.com |
Rating: | 3.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–10PM 10AM–10PM 11AM–6PM |
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Ashley Cwick
I gave Caketini a 1 star review, because they didnt get my daughters cake colors correct! I went in with a week advance and sat down with one of the staff members, and we repeatedly made sure she knew the colors and stressed about it being the exact colors! My daughter is 5 let me remind you how us moms feel disappointed when something goes wrong.. I spent $200 on this cake, and when we approached the MANAGER with it being wrong, she didnt even budge to give us a discount just said they dont have time to fix it. I would not ever buy or spend another dime at this place for the fact, they didnt care they messed up such a main part in a party! Is the cake! If they had questions or concerns they should have called me, but they didnt..
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Aliza Siegel
Id give caketini no stars if I could but unfortunately it doesnt let me. Hmm where do I start. First off the cake is super over priced. Not as perfect as you would think it would be for the price. The taste of the cake was not fresh tasting it tasted like it had been sitting there for hours if not days. Not only did it not taste as good it was the wrong design. How do you mess up the design on a $190 cake... I do not recommend this place to anyone. Stay clear and get a yummy, pretty cake from a private cake maker. Youll be happier in the long run. So disappointed...
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janie brooks
Is it just me or is there 5lbs of lard sitting on top of a piece of dry boxed cake mix? This was my first time going to this store and I have to say I was impressed by the staff and the appearance of the offerings in the case. Paid 44$ for 12 cupcakes that were a complete disapointment. I wish I would have just stopped at my local grocery store and picked something up, my guests would have been happier and I would not have thrown my money away. I only gave it 2 stars for the staff being so efficient and friendly.
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KJ Dorer
I love getting cupcakes here for birthdays and such. We are all trying to diet so the last thing we need is a whole cake laying around. This way we each get our own personal cake, in our favorite flavor. I phone ordered on Tuesday and picked up on Wednesday and everything was perfect. Customer service was great and the cute girl meant to say Dont refrigerate or theyll dry out but accidentally said dont refrigerate or theyll die" we got a good laugh out of it. I dont want dead cupcakes!
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Christine Lammey
I ordered a cake for my sons little monster themed 1st birthday party. I went in with a picture and some ideas, and went over them with the staff. It seemed they had a good idea of what I was looking for, but you never know for sure until you see the finished product. When my husband brought the cake home on the day of the party, I was so impressed! The totally nailed it. It was so amazing that I hated to cut it! The staff at Caketini are great and they have some really talented people!
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Teri Hatch
Living in Germany we dont get American cake often, so this was a treat. The Vanilla cupcake and frosting looked good but looked too big for one person. My husband and I decided to share it. I took one bite and told my husband to get his own. He was annoyed until he had a bite of mine. He was happy to buy another cupcake.
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Krystie Jensen
I bought a tall sprinkle covered cake (not pre-ordered) for my granddaughters first birthday. It was very moist, the flavor (confetti) was so delicious. Our guests were commenting on how light and good the frosting was as well. We could not have been more pleased. It was stunningly beautiful AND melt in your mouth good!
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Kylah Wister
The cupcake I got was the decadent duet. It was dry, bland, and disappointing. I am not picky when it comes to dessert, but almost 5 bucks for a sad lump of disappointment is...well...sad. the service was bad as well. The lady did not smile, was annoyed when I asked a question, and did not give a good impression at all.
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Kayla Krauss
When we went here we let our five kids (age from 3-8) each get a cupcake and my husband and I got the cake pops.... My kids took one bite and threw the rest away. They said they were nasty. Cake pops were dry and tasted like preservatives. Will never go here again. And will NOT recommend to anyone else.
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Vanessa Dominguez
Today the employees of Caketini helped me and my mother a lot. We needed a smaller cake done within 1 hour and they decorated it for us without hesitation. It was such great customer service and we for sure will return again, thanks again for all the help! Such great tasting cake also.
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Jessica Richardson
The cupcakes were good.. It was about on par with Sprinkles. The cafe latte wasnt bad, but it wasnt anything special, either. The chai latte (I ordered it iced.) was clearly made from a powdered mix and it wasnt mixed well. I may return for a cupcake, but not for the drinks.
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Victoria Thatcher
A birthday just isnt complete without cake! I walked in wanting two different cupcakes combined, the sweet girl behind the counter didnt bat an eyelash when it came to my personalized request. 5 minutes later I had my perfect cupcake in hand!
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Asaad Khan
Just went there today. Tried their black tea. It was really good also tried their tuxedo and all about chocolate cake. It was really delicious. Its little expensive but the place is worth it.
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Anthony Kott
Came in late night, about an hour before closing. Girl at counter looked annoyed and was very rude. Cupcakes were tasty but dry and overpriced. Would have been better off going somewhere else.
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Jason L
Cupcakes. Very fresh tasting. Got a cake here for the mother-in-laws birthday last year, she loved it. They arent the cheapest, nor the most expensive, but they are local and tasty.
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A Private User
I loved the atmosphere, and how everything was presented. Very cute! The staff was very friendly and helpful, and they made sure you enjoyed your dessert. Highly recommend!
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A Private User
Had their red velvet also tried the coconut cupcakes, very good! I love the atmosphere, bright and comfortable. They treat you very well and make you feel very welcome.
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chrissy scruggs
So disappointed. Brought home several varieties and the were all dry. Not worth the cost. Would have gotten better cupcakes at the grocery store
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Donna Wiley
The red velvet cupcakes melted in our mouths! Customer service was spectacular which is so rare these days. Be sure to give them a try!
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Krista Brandon
Yummy, moist, large cupcakes with standard and unique flavors. They also do awesome cakes! Lattes and teas taste great too.
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brady flessner
Amazing great service, cupcakes look like something off a queens dining table.(some thing nice dont give me a hard time
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Steve Toth
Ask for Julie Boone, she makes hands down the best cakes Ive ever tasted and they look almost as good as she does.
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Andrea Yazzie
I love the cupcakes. Wish they had a better variety and options for whip cream frosting instead of all buttercream
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Margaret Thompson
I love this place. . Cupcakes are to die for!!! I always get my kids a "special" cupcake on their bdays from here.
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Rashaan Davis
Wonderful staff ..Awesome GREAT! customer service and very engaging. Oh good very fresh and rich cup cakes ...
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A Private User
Had 3 cup cakes for my birthday and they all tasted like grocery bought cupcake mix. Not worth the 12 bucks.