Address: | 1601 Debbie Ln, Mansfield, TX 76063, USA |
Phone: | +1 817-473-7233 |
Site: | bffbistro.com |
Rating: | 4.2 |
Working: | 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–11PM 11AM–11PM 11AM–10:30PM |
AS
Ashra Acharya
If I could give it anything less of a star I would. Regardless of how good the food was at this place, the service and management was horrible. With the exception of the bartender, my friends are I felt attacked by the staff here, INCLUDING the manager. We did not get our drinks(even water or silverware) till after the appetizers were served to us. The food took very long to come out and every drink we ordered took at least 10-20 minutes to make it to our table, while the restaurant was very slow. Also, the waitress messed up our checks and some of us were over charged. Once we complained to the manager, the waitress, Kassandra, kept coming back to our table and made sarcastic comments. The manager also came out and told us we were wrong for complaining, nothing was wrong with the service we got and he did not apologize for the waitress rude behavior. And when we were walking out some of the other staff yelled out rude sarcastic comments towards us and our waitress followed us out the door and waited outside for a few minutes while our group said our goodbyes. I would not recommend this place to ANYONE! Very trashy and inappropriate.
CO
Cody Daniels
Been coming here regularly since they opened so think i have seen there best and worst. Pros: They have huge selection of food that never disappoints and provides some opportunities to explore eating some things you may not typically eat. They have wide variety, rotating beer selection (largest in Mansfield that I know of). Some really great bartenders especially Jeremy, hes great!!! Atmosphere is typically fun with plenty of tvs to watch at the bar. Cons: Food is pricey. Tend to always have trouble with wait staff if not sitting at the bar (I would always recommend sitting at bar). They are slow, mess up orders, and tend to not be very attenative. When there has been a problem, the managers tend to not be very helpful. Overall I would recommend it and will continue to go there but will always go to bar and would not take large parties there that require more attention from staff and management.
SE
Sergio Martinez
Last time I was in here my salmon was uncooked Completely raw they told me next time I came in they will make it wright and honor it . Came in for the second time Sherry the General Manager told me she was only giving me a discount and I was like ok whatever then I order kids pho and told me I couldnt order that because I was and adult and I was like TF lady I been eating there since the place open and get the same thing every time I get it for dinner she proceeds to tell me shes the new GM and that was the new rule she stated. She was very on polite and told us she will do it only that one Time but by then she had all ready been too rude even before we talked to her, she was telling off one of the employees because he close a screen off on the computer seems like shes having power trips
KY
Kyle Huitt
Christina was great! She checked on us several times before, during, and after the meal. My wife had the Perfect Margarita Martini, and I had the Guns and Oil American Lager. Both were delicious and came out quickly. The food also came out very quickly. I ordered the beef fried rice and my wife ordered the Buffalo wings. BFF never disappoints. This reminds me of why we go to restaurants: to eat food that we couldnt make ourselves, and I must say that we could never make food as good as BFF makes it. BFF makes you feel like it was money well spent. This is our new favorite restaurant.
ME
Melisa & Tony Gutierrez
I love coming to this location! I like this one better then the location in Arlington but if Google shows that you close at 11:30-12 then why did I just walk in at 10pm and girl at the front tell me the kitchen was closed! If your gonna close your kitchen more then a hour before it says online your gonna close them change the close time online. Get with the times, people base where there gonna eat by reviews online! Highly disappointed considering how good the food is!
AN
Antoinette Carty
The new restaurant manager is rude and discourteous. BFF was a very friendly welcoming environment with amazing staff. I live upstairs from BFF and would eat here very frequently. The dynamics of restaurant has change, total different staff with horrible customer service. It is unfortunate to know that this will be a downward spiral. Side Note: The manager was dress very inappropriate for a work environment.
BR
Brendan Feltrup-Exum
BFF is a delicious place for Pho and fusion Thai food. there are more traditional pho places around but this one is good if you want to introduce someone it pho and not scare them off too quickly. They have other Asian food as well for someone not yet ready to experience different things. The staff is nice and helpful. the patio is comfortable and fun for when you want to just chill.
DJ
DJ Seiter
What a cool place! I happened upon this little gem trying to find decent take-out, and WOW......its an upscale hot spot with awesome Sushi and other creative Asian dishes. The bartender and manager were friendly and made sure I had a great time just waiting for my order. Id highly recommend the Lo Mein. Definitely going to keep BFF on the weekly radar.
BR
Bret Berglund
Great selection of tap beers. The food is very good. The down side is humidity in the place...you feel wet when you walk in. The most disappointing thing is that they have both a 30.06 & 30.07 sign up. In my opinion, they dont deserve my money again. Drop the sign.... Turn on the a/c and ventilation system.
I
I just watch youtube every day
The food was good, but the service horrible. When I go eat lunch with my sister I want the staff to greet us with a good attitude, when I walked in the door, the lady serving us was rude. She didnt give us straws for our drinks, until we finished eating. I dont think we will be eating there anytime soon.
PA
Patrick Hess
Awesome selection of drinks and excellent food! They have a great selection of Texas beers as well which is a huge plus. So far all of the entrées and appetizers I have tried had fantastic flavor. This is not the cheapest place to eat but the quality matches the prices which makes it worthwhile.
CA
Carrie Caposello
I go in for boba smoothies ALL. THE. TIME. The staff is super friendly, they always have my order ready fast, correct and genuinely make it a great place to visit. The mocha one beats the tar out of any Starbucks mocha flavored anything, any day.
LO
Lose Akauola
Big portions, yummm. I got a free birthday shot. Really good. Our waitress was Kiara. She was really nice and made sure our cups were full. We went on a saturday night and it wasnt too packed.
DA
David Tashman
The restaurant has a nice atmosphere. They have a wide selection of different options. Some of the menu options could have better flavor however are far from bad, just not great.
AL
Alonzo Nunez
Always as great selection of beers on tap. Havent had the full menu but the wings are great! Cant wait to try the pho and bahn MI! Do not pass up, great neighborhood gem.
TI
Tish Manda
Love this place!!! Great food...great drinks. Everything is good from the pho to the bahn mi...to the wings. I come here waaaay 2 often! I give them a 5 out of 5!!!