Address: | 1025 W Hebron Pkwy, Carrollton, TX 75010, USA |
Phone: | +1 972-939-9809 |
Site: | chinawokcarrollton.com |
Rating: | 3 |
Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–10:30PM 10:30AM–10:30PM 11:30AM–9:30PM |
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Kay Jonea
This was my go to for Chinese food, but not now they arent. I ordered lemon pepper wings and they sent me regular hot wings. I had to take a picture of the wings so they can see its now what I ordered. So she said that on my next order my wings will be free. Ok thats fine. Now this last time I ordered here it took them 1hr and 49 minutes to bring my food! Thats ridiculous the store isnt more than 10 mins away from me. I had to called them and ask where was my food. Finally the guy came and he had no excuse of why he was more than 1hr late. I called the store back and told the owner and her reply was what do you want me to do?! I told her I want some type of compensation for my meal being late. She again asked will what do you want me to do? I said ok I want my next meal free. She said Oh no I cant do that. I can give you maybe wings free or noodles free! My I add my food was cold also! As you an tell I was livid with her for this suggestion. So I told her dont worry about it I will never buy here again and I will write a review on how terrible this was! I liked this place before this, but if this is how you treat people that are helping your business thrive you should be a shame!
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Brian Bengston
Lets be honest people. No its not a five star restaurant, and its not meant to be. And, like every restaurant, some things on the menu wont be your cup of tea. However, if you know how and what to order, this will end up being one of your favorite places to eat lunch if youre craving Chinese food. If you can name a place that gives you a serving of high quality egg drop or wonton soup an order of sesame chicken, fried rice, an eggroll, and a chicken wing for anywhere close to the price of China woks lunch special at the same quality, Id call BS. I cant give a fast food Chinese restaurant better than four stars on principle, but this place is the best Chinese food at lunch in the Carrollton area by far. Especially when you factor in the quantity as well as the quality for the price. Ignore the rest of the reviews, try this place for a sesame chicken lunch special with the wonton soup instead of the drink (or the eggdrop) and enjoy.
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Michael Scudder
DO NOT ORDER FROM THIS PLACE!!!!! i have ordered from them on four separate occasions and every time the order has been delivered to me wrong. i just received an order from them, on top of the fact that the order was wrong, the idiot counter girl that works there over charged me. she added a $40 tip to a less than $30 dollar order. and when i called to complain the store owner told me shes just a teenager she doesnt know any better. really? thats the response i get when im trying to correct a mistake made on their part. not only is the counter girl incompetent she is rude, abrasive and clearly couldnt give a damn about her job,. save yourself the trouble and just order from somewhere else
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robert delgado
Good tasting food but terrible customer service. I ordered 2 House Fried Rice, 2 House Lo Meins & some other food. They didnt bring one of the House Fried Rice and when I called the restaurant, the lady who answered had an attitude and kept arguing that I ordered only one. Now I get that she may not have heard me right but to outright continue to argue rather than just ask if I wanted to order it is what got to me. Sad thing is Ive orderrd from this place countless amount of times but that was definitely the last time.
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David McGee
The food is good and the prices are great!! I read a couple of comments from other reviewers that say the lady that answers the phone has an attitude problem but, I have spoken to her and other staff members many times in person and they are really very nice. The problem is the culture and their accent makes you think they are being rude but, in reality she the whole staff are very nice people.
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Harman D
Horrible service. Ordered delivery and they forgot a part of my order. Called back and the staff said they will send someone in 45 mins with the missing item. After 3 hours of waiting and calling (staff said driver was "busy" making deliveries), I go myself to the restaurant to get the item myself and see the driver playing games on his phone. Avoid this place.
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Matt Herrmann
My kung-pao scallops had few scallops and many vegetables (onions, and CELERY in particular). It was also lacking in flavor and spice. My wifes fried rice with veggies - the veggies were disgusting and unpalatable... Maybe frozen? Rice was very oily. A friend bought this for us... I didnt want to seem ungrateful so I ate it. I definitely wimpy be buying it.
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Carrow Graie
They are typically very good with order taking but lately items have been missing from my order. Today I order from them and instead of getting what I asked for I got something completely different. And what makes it so bad is I waited an hour before I even got the food only to have it wrong. Best lobster shrimp sauce Ive ever had.
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Jessica Herrmann
The fried rice tastes awful. It is greasey and not fried long enough. It just tastes like frozen veggies and eggs that are mushy. The broccoli is undercooked. Then the put Brussels spouts in it which just makes it taste like the should not be a crunch there. This place needs to look at quality and freshness.
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Dustin Wall
Awesome food at great price hands down best take out in Carrollton tx Second review tonight i went in as they were closing and they still had there awesome attitude and smiles made my potstickers and rice no problem will always stay with china wok
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Veronica Niekamp
Pretty decent take our Chinese food. My pet peeve is when they dont trim the fat off of the chicken before cooking it... this place leaves it on too which creates a plate with 1/3 chicken fat rather than actual meat. Egg drop soup was SO GOOD!
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r z
Good food but the Asian lady that answers the phone has a huge attitude problem. Until her food cures cancer she can take the stick out of her ass and treat people with respect and be grateful for our business.
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Alex Grande
Their lunch specials are cheap and comes with a canned drink or soup. Food is always warm and delicious whenever i pick up the food. The staff are nice and they are quick. Overall, excellent!
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Blake Tomlinson
Ordered delivery. The chicken was dry, no sauce and ordered with fried rice. It looked like the fried rice was steamed rice with a splash of soy sauce. Over priced for okay food.
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Felton Thomas
I never had a bad experience with them, and Ive been ordering from there for 3yrs. the customer service has been on point. their fried rice is really good.
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Marco Hernandez
Good food... But horrible customer service...the lady had an attitude, couldnt answer in an appropriate tone... Not coming back..
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Christopher Darbey
This place is awful the food is not good!!!! Do not go here!!!! The best part is how cheap it is but the food is gross.
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Every other week they hang unwanted flyers on every door, , leaving trash all over. Stop trespassing peoples property!