Address: | 323 Erie Blvd, Schenectady, NY 12305, USA |
Phone: | +1 518-382-8254 |
Site: | bk.com |
Rating: | 3.1 |
Working: | 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 7AM–11PM |
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A Private User
Every time I go to this Burger King I have issues. My food is never right, and in this last visit, I did not realize I had not recieve my 15$ back from the drive through attendant. I did not realize untill 20 min later and called as soon as I noticed it. On my reciept a womans name was on it and a man took my order which shows in my perspective that they are not keeping an eye on their employees and/or the money that goes in and out of the register. I went back to the store and they said that there was nothing they could do to and they could not give my money back since they did not find it in the register.(Which they should have checked the kids POCKETS!!) The woman who said she was the Manager which I came to find out was not a manger said she would return my call at the end of her shift to see if the money showed up in one of the other registers. I NEVER recieved a call back so i showed up the following day at the store and asked to speak with a manager. He did not say a word to me and handed me my 15$. I thought through all my inconviences they should have at least said they were sorry, or givin me some free coupons or somthing. I will never go back to this Burger king again even though its the closest one to my home.
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Peter Huston
Bad management. A few days ago I passed through the drive-in window and ordered a rodeo cheeseburger (small cheeseburger with bbq sauce and onion rings). When I drove away and bit into it I discovered it had no meat or cheese, just the roll, onion rigns and sauce. So I turned around, spent ten minutes and informed the manager. She kind of laughed, shrugged, and explained they had someone new on duty and gave me a new burger like it was no big thing. I suggested she might give me some coupons, so she went back and handed me a coupon for free meal. A few days later I went to a different burger king, handed them the coupon and they said it was no good as it was both expired, old and no longer used, and a photocopy of a coupon and not a coupon. Dumb, dumb, stupid people and my sister was quite upset when she found a piece of metal in a burger here. Stay away.
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J.C. Kuhne
Nice folks there. Its fast, hot and generally all fresh...and better, I think, than some of the other BKs. They seem to sell more chicken fries, so they tend to be better at this location. There are some rare times when they struggle to keep up with demand, but it is hard to be upset with the employees, because they know how to smile and be forthcoming with a quick apology. That something most customers appreciate and recognize were all Human. Nothing beats BKs flame broiled burgers and spicy chicken sandwiches! You will not be dissatisfied with this location and how well they operate it. Nice job! Its worth all the traffic to leave work and take a quick trip over to this BK.
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matthew mcgarry
food was cold and stale, the employees never seem to get an order right, i ordered an original chicken sandwich with bacon and tomato and what i received was a disgusting chicken sandwich that was cold and caked with a ton of old mayo and American cheese, the chicken fries were cold and stale and should have been thrown out hours ago, i will never go to this burger king after tonights experience as i have just wasted 10 dollars on food that should have been thrown out and not served to paying customers.
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A Private User
This is the slowest fast food restaurant i have ever been to. Every time i have gone there i end up being the third person in line waiting for food. There are usually two or three cars sitting in the parking lot waiting for food. Ive never had a problem getting the wrong order or with bad food. I cant understand why they are so slow because ive never seen more than 10 customers in there at a time.
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A Private User
Slow drive through... slow service e... but they gave us a free Hershey pie and strawberry swirl cheesecake pie for making us wait... also put tomatoes and bacon on an A1 steakhouse when I requested them not to be on it... steakhouse was also partially burnt and had cheese on it too
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A Private User
I got home and realized that BK did not include the two rodeo cheeseburgers that I purchased for my son. The branch has no operating phone number or means of submitting a complaint. Consumers should verify that their orders are provided in full.
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Mon Ton
Ive had lunch here several times and the service is great. The interior seating area has been updated to a clean modern looking space. Theres a big TV that usually has news or sports playing for some entertainment while you eat.
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A Private User
Placed and order at the drive through and after I paid they told me to pull up and wait. I waited for roughly 10 minutes and then someone came outside to ask me what I had ordered and why I was waiting there....seriously?!
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Michael Peters
I simply love Burger King but the friendly staff here makes it a great experience. Hard to imagine a "great experience" at a fast food place but this is unique. Great food, consistent taste and good service. MgP
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Eshaan S
Would of gave it no starts but had no choice. Horrible service, lady was rude many times, rushed us at the drive through, and took forever. Im really a fair person, but these people, $%@54@#5$@#
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A Private User
Went here my food was undercooked paid to muck money and fries were cold do not eat here go to mcdonalds..........and save your heart employees are rude as. Well
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Dave Bradshaw
This is one of the dirtiest, outdated, slowest drive thru BKs in the capital district. The only other store that may be worse is E Greenbush store.
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Karen Lewis
The food was good and the fries were warm. The drive thru was very efficient. I would say this is the place to go if you are getting fast food.
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Erin Cooper
Had a quick lunch here with my son. The service was great. The lady that took my order was great with my son. and he loved the crown she gave him
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JÄBBÅŘ ķÏŅĞ
i order my food and gave her$20 and total was $12 and she forget to gave me change and she didnt gave me my soda too worker are very slow
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Chelsea Clark
Never again! Supposed to be an A-1 cheddar burger. No lettuce add a time sticker for the bacon. An I waited 20 minutes for my food.!!
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Tamika Thompson
The food is hot tasty quick-service Pleasant people knows how to move a crowd real fast drive-thru also and I recommend it to anyone
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Casey R
Always fast, and friendly.The food however didnt taste fresh at all..And homeless ppl hang out in their! The smell isnt appealing.
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Calynn Williams
Food was luke warm and the cashier was rude. We asked for fresh nuggets and we were given an attitude and spoken to rudely.
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CL Holmes
Kid service is rude and kid on the grill tried to give me what I didnt ask for and didnt want to reprepare it.
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Kathy Demichele
Service is poor.advertise 2sandwiches for 5.00 been there 3times n they claim to be out of original chicken!
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Jacob Pauley
Like bk and all but they keep messing up my order and last time they completely forgot my nuggets
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Isaiah Woods
Its about not the best nor the cleanest BK. The service was quick and the food was fresh. Average