Address: | 29215 Mound Rd, Warren, MI 48092, USA |
Phone: | +1 586-582-9085 |
Site: | starbucks.com |
Rating: | 4.2 |
Working: | 4:30AM–11PM 4:30AM–11PM 4:30AM–11PM 4:30AM–11PM 4:30AM–11PM 5AM–11PM 6AM–11PM |
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haneen.mansour23
The drive thru lady with the red hair was rude and impatient. Im not sure if there was a misunderstanding or if she simply couldnt hear me but she kept getting the drink wrong and having an attitude when I told her that it was not right. another time, a young lightskin man was working the drive-thru and my drink was made without caramel drizzle (which I asked and paid for) when I told him he was rude and kept looking at the drink to check if there wasnt any caramel drizzle. He then proceeded to put the caramel drizzle on top when its meant to be around the cup. He shouldve at least re-made the drink or switched cups. However, my drinks are almost always made right and I have come in contact with many wonderful employees. It sucks when employees like that bring down a great location.
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Vanessa Thorburn
Ordered a mocha macchiato made with soy. The cashier rung it up as the new coconut milk macchiato substitute soy, thus double charging me for alternative milk. She recognized this without me having to say anything and asked another employee for help, but he said to leave it. Then they made a caramel macchiato without any mocha instead. Which is strange because beside the overcharge, it was rung up correctly. I had them remake it, and they gave me yet another caramel macchiato with no mocha at all and less espresso. I hadnt the time to have them make it again, and it looked like they didnt either, because the whole place seemed very distracted and unorganized, They werent even that busy.
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Elizabeth G
Food & drinks at this Starbucks location are just like any other Starbucks, there is nothing wrong with it. Service is lacking though. While some employees are nice & polite, the others are not. We have been addressed as honey, sweetie, sweethearts instead of appropriate man, miss, sir. Even after I spoke to "shift leaders" on numerous occasions, its still happening. During my most recent visit today, I was addressed as honey by the lady at the register (Michelle) Nothing wrong with the food, but very degrading atmosphere.
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Sarah Strickland
Ive ordered both in store and used the drive through multiple times. Ive never had an issue with my order. This location can be quite busy, but the staff has always done an excellent job of keeping up with the demand. Having ordered items ranging all across the spectrum, I give this staff kudos for consistency in quality. The line for the drive through can get quite long, especially when having a 1/2 price happy hour, but they quickly deliver a quality product so that youre not waiting too long.
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Joe Latessa
All Starbucks stores are similar, but some stand out. This one is among my favorites. Theyre open to 11pm everyday (which is later than many other Starbucks stores in the area). And the staff is especially good about remembering your regular drinks. Sometimes its a bit crowded because a lot of students gather here to study, but Ive never had to wait too long for a seat.
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gabby
The baristas here are very fun! Theyre all different and have their own kind of spunk! I brought my puppy in and they were all sweet to him! I havent had a bad drink either. They seem fast every time Ive been in as well. Only 4 stars because the trash always seems to be overflowing. Take out the trash! Internet here is fast as well
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evette salman
Ordered a venti iced peach green tea lemonade.... Not sure how you could mess that up. But this location did. The guy in the drive through didnt even know what I was taking about. Got the drink it was only green tea, the second drink he remade after giving me an attitude was only lemonade. Rude staff. Dont go here.
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Paul Whitmore
I will admit I asked for a lot, but the cashier almost seemed disinterested in me. I ordered a Venti Cafe Americano with nonfat milk and some ice. I got an iced cafe Americano. It is cold, rainy, and I am getting over an illness, so Im a little cranky. At least act like youre interested in me and my order.
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Andrew Ehrke
Had a bad experience the last two times I went here. Ordered a breakfast sandwich, two bites in and I was eating frozen eggs. My last visit, I was handed the wrong drinks. No compensation was given to me, either. Will actively be looking for a different Starbucks to go to.
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Curtis LaPrise
Its your typical Starbucks. The downsides of this one however are the drive through is constantly backed up, and the inside is especially cramped. Waiting for your drink means blocking other customers as they walk in. Otherwise nothing exceptional about this Starbucks.
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Elizabeth Guzdek
I love this location and if I have the time, I will always make it a point to drive here over all other locations! Miko, one of the employees, is an asset to the company! Beyond Friendly, knowledgeable, and great work ethic! Thank you guys! Keep up the great work!
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Dee Devree
Gave my boyfriend the wrong house coffee. Waited in line on Sunday afternoon for coffee barista to complete my order while making sure drive thru was completed. ..not happy at all. Will not come back to this Starbucks on weekends. During the week its great..
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Jennifer Santos
I absolutely love this location!! My wife is very particular on how her coffee is made and so far this location has kept her happy! ( maybe you guys and gals should train the ppl at Madison heights and other locations) thank you so much for being awesome!
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Oksana Zozuliak
I like it in the summer more because they set extra tables outside so it doesnt get crowded. The building itself is small, and sometimes it hard to find inside. But over all love getting together with my friends there on Sundays.
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Brandon Alger
Oddly enough my favorite Starbucks in the Metro is in Warren. Yeah, I didnt expect that either, but its a good store. they staff it well, they always make a good drink, and everyone is nice. Plus, they spell my name right!
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Jon-Paul Vicari
Just visited this location and the service was excellent and prompt. I ordered a double dirty chai and it was the most delicious Ive had of recent. I wish my local starbucks was this good on a regular basis.
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Jonathan Gohl
It is a Starbucks and has everything you would expect. Nothing particularly exceptional about this location but the staff is very friendly and there is a drive through if that is your inclination.
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juju islam
This location is better than the one at I75 and 12mile. The staffs have a welcoming attitude and my tea latte always made right, thanx partners keep it up
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Yuliya Irhibayeva
Every time I get myself a green tea latte, they make it differently... Sometime the only thing you taste is milk vs matcha. Or sometimes its too sweet.
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Ashleigh Ann
Love the staff here. Never have had a problem. So friendly and caring. They are great with my dogs too which is a plus since they love their puppacinos.
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Steve Panovski
I visit several times a week and get large orders sometimes. They are always friendly no matter how busy they get and my order is accurate everytime.
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Sid Choudhuri
Very busy, but our orders were prepared accurately and quickly. Service was friendly, but, unfortunately, they were out of the Unicorn Frappucino.
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Jeff Nolan
Lots of employees, not a lot of work happening. One guy made drinks for everyone in line while the others just sort of mingled amongst themselves
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HisWifeTheirMom V
Food is always fresh and drinks are always perfectly made. Great customer service always! Shockingly the drive thru is faster than walking in.