El Pollo Loco
| Address: | 10100 Carmenita Rd, Whittier, CA 90605, USA |
| Phone: | +1 562-944-8052 |
| Site: | elpolloloco.com |
| Rating: | 3.3 |
| Working: | 9:30AM–10:30PM 9:30AM–10:30PM 9:30AM–10:30PM 9:30AM–10:30PM 9:30AM–10:30PM 9:30AM–11PM 9:30AM–10:30PM |
Location
Photos 100
Reviews 36
IV
Ivan B
Marathon drive-through experience. After confirming my order at the drive-through, they royally screwed it up upon receiving it at the window. Persons taking orders cant remember not to put ice in soda, or add avocado that you pay extra for for burritos, and not put it in...or not to add cheese due to allergies. I was given two orders of churros that had no sugar on the outside. I wish I knew how to take away the one star that I put on the review.
JE
Jessica Hannigan
Okay, so look.... its EPL. They have pretty good chicken. But holy DAMN this place has the worst service known to mankind. Its slow, the staff is rude, and they act like giving you extra salsa is akin to signing over their first born. I only come here in a pinch. Id rather driver further away for better service and same-same chicken.
NO
Norma Contreras
Had the new salads layered avocado, chicken, and mango. The mango pieces were smaller than a corn kernel, there were only 2 slices of avocado and hardly any chicken. A Big Ripoff.If you want a Truly Chicken Salad with A Whole Avocado and plenty of Delicious chicken then go to Panera Totally Worth The Price and So Delicious.
CH
Christina Alfaro
Dont come here on your lunch break unless you have 20 minutes to spare to wait in the drive-thru line. I wouldnt left sooner, but the crappy design of the drive-thru makes it impossible to leave. Youre literally stuck here. Terrible thinking on their part. The wait times are absolutely ridiculous.
OS
Oscar Medrano
Its always something with this place. Whether they forget the green sauce I asked for, burn a taco or leave a bone in my burrito...the food is still good. And I guess thats all you can ask for. Today they left out the mango in my shrimp & mango layered salad.
BE
Becki Lopez
Waited in drive though honked no answer , four cars behind. Went to window the person at the window said they did not hear me , he said he could not take my order that I had to go back in line, seriously, I went to Dicky instead!
FE
Fernando Islas
drive thru moved very quickly and the soup we got was hot and it tasted like they just prepared it and it was late at night. that was a great sign that meant they have fresh food coming out. will be coming back soon
SE
Sergio Rivera
Muy mal cervicio. Pago $$$$ i noponen atencion alo que acen. , para que estan ai??
LU
luis garcia
Small portions, look at the "leg an thigh" ridiculous! Is that even chicken? I had Cornish hens bigger than that. This us the last time I stop at El pollo loco. Very disappointed.
FA
faida waring
Ordered the tostada salad: the shell was fresh, the chicken was perfectly cooked and the portion was great. Great customer service, restaurant and bathroom was clean.
ED
Edwin Mejia
Fast and friendly customer service. Clean dinning area. Food was good. The entrance to the shopping center is stupid. The drive thru always seems busy.
AN
Anita Zwanziger
Order the double chicken tostada salad it had avocados an they were brown going bad already wont be back here for awhile.
DA
David Molina
This Place sucks, terrible drive through service. Dont cone here at lunch time unless you have an hour to sit and wait.
FR
Frank Barajas
Good service. My comment just to note that the hours of operation and phone number listed on Google are both incorrect!
A
A Private User
They were so incredibly RUDE! Then forgot my order and to top it off went back and they still forgot something! !!!!!
MA
Mario Gonzalez
THe whole time I order Tacos al carbon, the tortillas are cold and they break...I have to remind them every time.....
FR
frank600rr
Very very bad service. ..worst ever...make sure u check ur order because they will lie to you like they did me...
SO
SONIA Vargas
The service fast specially Monday the cook Alvaro fantastic good cook the was very delicious
MA
mamertoa marroquin
Worst service, waited for 25 minutes in the drive thru. Need to get real workes and management
TO
Tony Ureño
Really like the chicken here. Have never received burnt food and the service is great
MI
Michael Mcguigan
Love the staff. Food is great. You guys need another store. Way too busy.
AL
Alice Rosado
Fast friendly service . I had the chicken taco platter. Fairly priced.
FR
Frank Huizar
Great food and full portions. You really get your moneys worth.
EM
Emilio Barajas
I always love the crazy chicken good
MI
mike gonzalez
Muy rico!
LE
Leslie Granados
Excellent service, and cashiers have great attitude.
CA
Carlos Esparza
This place is so good. They definitely improved.
MA
Maria Hernandez
Great fast service and very attentive people
A
A Private User
It is so good and amazing the food and nice
AL
ALENA DE CASTRO
Awesome food.. awesone customer service!!
AN
Andrew Reyes
Good for the price. Really good salsas.
MI
Miguel Rodriguez
Burritos suck and overpriced.
RO
Roberto Antonio
Good great and friendly
EL
eleanor [email protected]
Horrible service
MI
Miguel Angel Garcia Jr
Good service.
CH
Christella Chacon
Good eat
