Address: | 4601 Keystone Crossing, Eau Claire, WI 54701, USA |
Phone: | +1 715-834-9752 |
Site: | panerabread.com |
Rating: | 3.7 |
Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 7AM–8PM |
KY
Kyle Petras
There is this short, middle-aged woman with glasses (I think she goes by Gramz?) that is so so SO RUDE!!! Im scared to walk in every time because of her. She always talks to me in such a degrading tone for not getting a rewards card, and harassed me about it 3 times at the register today after I politely said "no thank you" with a smile on my face 2 times already. She makes fun of me for getting the same thing a lot in a tone that says its a burden to her. I like my blueberry oatmeal, so what?! Shes so obnoxious and inconsiderate in terms of how she treats her customers. Otherwise, the food is good and the atmosphere is nice.
DO
Dorie Mac
I very unsatisfied with the downward trend in the quality of food and drinks since it has changed owners. Today we had coffee(bitter), (lemonade, nasty), French onion soup (watery), and chicken salad(small) You will soon lose the level of customers who come. They are not fast food morons. People who eat at Panera are more discerning and will not put up with lower quality at these prices!!!! I am no longer a customer.
A
A Private User
My husband and felt disrespected at this location. I felt like the cashier was impatient and gave us attitude when we were deciding on what to order. Then when my husband went to ask for a bag, the 2 cashiers ignored him. One girl was fiddling with the cash machine while the other one was standing there just watching her. We like the food but the rude service was a turnoff. Never again will we go to this location.
CH
Christina Swenson
I love ordering Panera Bread in for catering or lunches. They are organized, friendly, and help out if they do not have the item on the menu. They make exceptions and offer opinions on what would be equivalent if not better! The best part is I can call in an order with individuals names and they will package all of this individually with the names! Will be ordering from Panera Bread often!
K
k d
We use to go to panera bread all the time in panama city beach FL where we moved from one day I took my daughter there and she wanted to take her goyougurt home so we did so when I looked at it the next day in are frigde it had expired in 2007 I was so upset Icalled they refunded me my money point is poor young mangement and need to check foods better wasnt expressed with this one :(
NO
No Name
Panera bread EAU Claire, youre disgusting. I ordered the avocado sandwich and I got a huge long hair in the eggs. I threw up!! The manager wasnt friendly, the cashier with the bruise under his right eye is arrogant and rude. I have more words to describe him but I dont want to be vulgar for now. Treat people better, rotten place. Stomach - turning !!!!!!
DA
David Carlson
I like Panera. Food is decent, quick, and you can eat healthy, which is better than most places. Generally clean, nice staff. I would recommend double checking your orders made on the web - I have gotten home and been missing items, which really doesnt make me very happy (and the reason for only four stars)
MA
Martin Rosendahl
Service can be hit or miss depending on whether or not you get some kid that may or may not care about their job helping you, but the food is usually creative and consistently good, maybe a touch overpriced for the serving sizes, but it always tastes good.
JA
Jakej904
The worst panara I have every gone to. Every person working was more worried about the dog outside then taking my order or even asking me all my options for what I ordered. I would not recommend this panara if you have other options.
DE
Desmond Olson
Customer service is amazing here they treat you like family no matter how busy it is. Prices are a little high but its all fresh and prepared in front of you so its totally worth it in my opinion
KY
Kyle Kunreuther
Extremely great atmosphere and food. Panera Breads atmosphere is perfect for anything from studying to a low key lunch date. This specific Panera Bread also has a very welcoming staff.
BL
Blayne Girard
Staff seemed very rushed and hard to understand, very filthy environment, even the silverware was dirty, but on the bright side, the food was ok. Wont come back until its cleaner.
CH
Chris Beckfield
Its good food, nothing exciting though. The poor layout and clutter behind the counter must make it rough for employees. Might be why the wait is longer than expected at times.
JO
Joseph Meyer
Great food with excellent customer service. The bagels are some of the best around and the sandwiches at lunch are good too. The store is clean and has plenty of parking.
BE
Ben Christensen
This Panera was very dirty, no green tea refills allowed(first Panera I have been to with that policy). Definitely not This service level I am used to from Panera.
JA
James k
Pretty good options and fairly good quality. Sandwich was way overpriced, $6.50 for a small salad between two pieces of dry bread... Barely qualifies as a sandwich
CH
Chris Roe
The coffee is ok. The pastries are good, but listening to the staff jabbering on and on to each other is like being forced to listen to an early 90s tween show.
JO
John Neman
Great location with some of the best bagels and soups in the area. The staff is good with plenty parking. Generally cleaner than most Paneras Ive been too.
IN
inkblister
Trying to figure out if they actually carry bear claws or just put out an empty tray with a label saying they do to troll me...
AN
Andy Sirianni
A little more crowded then it should have been and not great flow. Also the bagels were great, but not the ones I ordered.
DI
Diana Noll
Excellent for for every meal. Healthy eating with huge variety of choices. I would go back weekly for a soup and sandwich
SA
Sasha E
Bad coffee shop, bad bakery. Cant even make a good grilled cheese. Its like they just defrost their menu items to order.
MA
Mary Zidowsky
4.5 out of 5, first time ever visiting Panera ( I know right!) But very very pleased with my soup and sandwich combo!
CA
Candy Wise
Always have a good experience at this place. The staff are positive and friendly. Its my favorite place to eat.
DE
deb strickland
Very friendly, fast, helpful. I ordered broccoli soup and steak sandwich. Yummy, even if it was shaven beef.
CA
Cade Gentry
Overall I think Panera has gone downhill in recent years but this location was good. Clean, friendly, etc.
A
A Private User
Good food, waaaayy over priced however. I occasionally go there to work on this and for client meetings.
BA
Barney Considine
Good food; small or large quantities. Friendly. Helpful staff. Clean. Good selection of beverages.
SH
Shamus Funk
Typical Panera with good soups, sandwiches, and bagels, but somewhat spendy even for fast casual.
DA
David Kristufek
Food is ok, restrooms are low quality. Interior decor is boring, needs to be re evaluated.
TR
Travis Shanks
Amazing food perfect all the way more healthy then most fast food restaurants love it
SC
Scott Cunningham
Most pastries are good (some are dry). Soups are pretty good. Rest of menu is poor.
ER
Erik Tollefson
Extremely long time for 4 drinks, and there were many employees not doing anything.
HE
Heather Cross
I like that they have the caloric content on the menu for every item they sell.
BE
Ben Bauer
Very good panera location, and they got a seven dish order done very fast :)
CL
Clay Ollanketo
Great, healthy food options. Great atmosphere, outside seating available.
KE
Ken Luko
Whats not to like about this place. Great food great drinks and deserts.
RI
Rich Myers
Great fresh food. Fast service with a smile. Love the cherry pastry.
BR
Brian Carr
Good customer service but too pricy and too much bread related topics