Dairy Queen Brazier
| Address: | 450 W Main St, Romney, WV 26757, USA |
| Phone: | +1 304-822-3111 |
| Site: | dairyqueen.com |
| Rating: | 3.6 |
| Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM |
Location
Photos 15
Reviews 17
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A Private User
My service was fine. However there was an elderly lady in line behind us that was trying to be nice to the younger lady who was placing her order. The waitress placing the order started being very rude to the elderly lady. When the elderly lady ask the waitress how r u today. The waitress rolled her eyes, shook her head and very bluntly says is tis for here or to go. I took it as a very rude waitress who should consider finding a different career that doesnt involve dealing with the public. Especially if her life is that bad at this point. It was actually ignorant enough that i felt bad for the elderly lady as she just looked away as her face dropped as she finished placing her order.
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A Private User
When Ive had their food its been okay. However online it said the store closes at 10 and we got there at 9, turns out they close at 9:30. So we get there at 9 and are waiting at the drive thru for 5 minutes with no response before deciding to park and go inside to order. We get to the door to find both entrances locked at about 9:06, and the lady inside then looks at us and walks to the NEON open sign and turns it to closed and doesnt even acknowledge us. This was on a Friday night before close youd think they wouldnt turn a customer away.
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A Private User
The young ladies behind the counter were busy and doing their job as quickly as they could. But this one young lady was cleaning out or looking for something in the fridge and spouting off how she hates her job. This went on the entire time we were there. I know she doesnt care if my order comes out correct. Plus shouldnt they be wearing gloves when handling food? Not one person was wearing gloves
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A Private User
Well some employees need to have respect for there customers like greeting them and not rolling there eyes at them or cutting the customer off when the customer is talking and employees need to learn to smile when waiting on customers. One customer can complain to other people and cause business to loose up to 10 people that is not good customer service
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A Private User
High prices for no more than you get for icecream. The owners make the workers give smaller portions on icecream and topping. You have to ask for extra topping and pay more just to get any kind of topping. The tables are always dirty, trash is almost always full. The bathrooms are always dirty and smells like sewer.
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A Private User
Love to get smoothies here. The downside is, the milkshakes and malts are always basically runny liquid, they claim their ice cream machine isnt working properly, and they use this excuse everytime when the machines are inspected once a month and if something was wrong they would have noticed.
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A Private User
The first time I EVER had to pay for water!!!! I dont mean bottled water, They charge for tap water. After ordering I walked to my car and got a bottled water and brought it into the restaurant. Cheap owner.
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A Private User
Employees have no clue what they are doing, getting orders wrong ,and other customers still waiting for what they ordered 30 minutes later and still havent received there order. This place is a joke.
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A Private User
More than an ice cream store. They have fried baskets of chicken, fish sandwiches, burgers, fries (if you go for fast food). Always running some kind of special - good prices.
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A Private User
My milkshake was just chocolate milk. I threw it away. Lately I have been very disappointed. I like my frozen drinks thick.
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A Private User
Great icecream but not crazy about their other food
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A Private User
Real old school Diary Queen. Very nice staff.
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A Private User
Found a hair in my ice cream
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A Private User
Good food, slow service
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A Private User
Very good food
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A Private User
Slow service
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A Private User
Fast
