Address: | 11012 Canyon Rd E #45, Puyallup, WA 98373, USA |
Phone: | +1 253-536-9027 |
Rating: | 4.1 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–8PM |
A
A Private User
The woman at the front was very rude and very quick to judge me when I walked in. She was busy with a customer at the counter and since I was meeting a friend there that had not arrived I headed to the bathroom to wash my hands. She rudely asked me where I was going and when I told her I was going to the restroom she promplty and curtly told me there was no public bathroom. I sat at a table and waited for my friend while she stood there bad mouthing me to her customer at the counter. I spoke up and said that she didnt need to be rude and asked if there was anywhere I could wash my hands before we ate? She laughed and said Oh yeah you eating here, huh? I told her my friend had recommended the place but that we would probably be leaving when she arrived because of her snotty attitude. When my friend arrived, she recognized my friend, my friend asked me how I was and I told her what had tranpired. She asked the woman about the bathroom that she herself has used many times and the woman just started ranting to my friend that I was a liar. My friend asked her if she was willing to lose her business and her familys business over this and the worker/owner? said NO PROBLEM, WE HAVE ENOUGH CUSTOMERS WITHOUT YOU ANYWAY. Oh my dog! I tried to explain to the woman that she could have simply told me that the restrooms were for customers only instead of banning me from the bathroom. As she pointed out herself, the sign at the front door said restrooms for customers only, THAT IS WHAT I WAS GOING TO BE BUT NEVER AGAIN! The woman told me that I didnt need to "teach her a lesson" and I told her that I thought I did. To be honest I was not that impressed with the place when I walked in anyway because the floors and windows are filthy. Hopefully the kitchen does not reflect this else I would not care how good the food is. Filth is filth. We went down the street to Nana Wok Teriyaki on Canyon and the place was lovely, warm, bright, CLEAN and they welcomed us to use the restroom there.
JE
Jeff Whitten
Some of the rudest service I have ever had. We came in at 8:15pm, the posted hours are until 9. The woman asked if we wanted dine in or take out. We said dine in. She said "we close at 9". We said we preferred to dine in and asked if we could be seated if they were still seating dine in customers. Without a word the woman slammed to menus down on the table. My first instinct was to leave right then, we should have trusted that instinct. The whole time our food was being prepared the woman glared at us from behind the counter. She brought our food out and put it down on the table without saying a word and turned and went back behind the counter and continued to glare at us. About 5 minutes in to our meal the woman brought us the check, unrequested, and plopped it down on the counter. We had just got our food and werent even half finished with our meal. This was about 8:35, still twenty minutes until closing. Then no more than 2 minutes later she came back and said "you need to pay now". I gave her my card. She returned it. I added a small tip (despite the terrible service) and signed it. Then she came back over and proceeded to berate me for the tip being too small. We got up and left at that point.
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OSCAR KNAUSS
The food is great with large proportions. But the customer service is terrible. The Waitress who is also the owner is the most rudest waitress that I have ever had serve me at a restaurant. She does not understand customer service is a two way street. Even after several times receiving a tip she does not even have the decency to say thank you. I will never give her my business again. There are plenty of other Teriyaki restaurants to choose from in the area that do provide reasonable friendly customer service.
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Vickie Lipski
I used to live near Honto Teriyaki Restaurant from 2001 - 2010. I totally agree with Jay Jung with the old angry lady at front counter. She seems to have issues with minorities. My mom being Japanese seems to think shes Chinese because Chinese people dont usually smile. Chinese people are also cheapskates when it comes to giving you a plastic fork when you carry out. I came back years later and shes the same way. I will never go there ever again with the poor customer service.
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Jay Jung
Terrible Teriyaki Restaurant ever ~~~ front counter, Shes always angry face and terrible talk never smile The old angry lady at the front counter is too much rude and appears to have an issue with minorities, on multiple occasion I worst experience in my life dealing with customer service. I never come here again Why this store open everyday? first have to kick out angry old lady ASAP Food price too expensive than other stores I find out colose to nice Teriyaki Restaurant
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Ttocs 1
WOW. Rude woman on the phone!! Tried to make a order to be picked up and the woman hung up on me.. I was not ordering anything extra ordinary, in fact it was off the menu that I got the last time I was there. I tried calling back because I thought we got disconnected and she hung up on me again. Guess Ill go someplace else for now on!!! Update: Went next door to pho ever wok.. Nice staff, good food!!!!!!!!!!
ME
Melissa Day
I love this place. The staff is so cute. I am currently dining in right now and the staff made a lunch for themselves and are sitting in the back eating lunch together like a family. The front desk lady is young and very nice. She is still helping people between her lunch. The food here is always so good. This place is a rare find with the good food, good service and good atmosphere.
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JS Sanchez
Food is great, but the old lady is something else. We used to dine in atleast once a week, but few days ago was our last meal there. Upon bringing the food to the table 10 min later she would bring the check and tell us if we wanted boxes to go Lol! At first our visits were funny af*! but then after a while it gets annonying and got tired of her grumpy attitude…
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don mendoza
If u want da best teriyaki spot 4 ur money besides da best uve ever had? Hontos wont fail u, no lie. I promise ull be satisfied, full, & still have leftovers. Also, besides MSG being spectacular, u can really taste da freshness of all da meat and veggies. And da bonus part is that theres a great PhoNoodle/Chinese restaurant right next to it.
JO
Josh Anderson
This place is amazing! The chicken yakisoba is the best that I have ever had and the portion sizes are huge! The wait staff is very efficient, friendly, and funny. They are open Sundays as well which is rare for this type of food. I drive by 10-20 of these types of places to get to this one!
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Chris Hatkoff
Great good but unfortunately customer service non-existent. The main lady that is always there fulfilling orders doesnt seem to want people to come back for return business. Ive been here a few times but tonight was the last straw. Luckly good teriyaki places are a dime-a-dozen around here.