Address: | 190 E Stacy Rd #1000, McKinney, TX 75069, USA |
Phone: | +1 469-709-2050 |
Site: | barlouie.com |
Rating: | 4 |
Working: | 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM |
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Keri Goodwin
Terrible Management! IE: there was NONE. My 2 friends and I had lunch at the Allen location on Memorial Day. This was our first time to try this restaurant. The menu lacks choices and for the price point not very good food. I paid over $10 for sliders that were tough as a boot on bread that was hard as a rock. My friend ordered the baked mac and it was sad and cold when it finally arrived. The worst part is: There was 1 waitress and 1 bartender to attend to the entire patio and dining area with approximately 10 tables of people. This poor waitress was sweet as pie and very helpful but she was having to run herself ragged to wait on everyone and of course people were getting frustrated. Why would you only staff ONE waitress on a holiday weekend? Not to mention these were the only 2 people we saw in this establishment actually WORKING on the floor - obviously can’t see people in the kitchen. At one point in time a girl came out of the kitchen area wearing a green sweater hanging off one shoulder – obviously not kitchen attire – chewing on a straw. She talked to the bartender saying this ONE waitress is all the help he was going to have today then waltzed back through the doors not lifting a finger to help out our busy waitress. We will never be returning to this location or any others. And google doesnt offer an option for negative stars.
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Shari Harrison
We come weekly Tuesday or a Friday and our last two visits have been awful. The service is good, BUT the quality of food is terrible. How do you burn calamari to the inside was burnt just not the outside. Next my chicken sandwhich was burnt not talking about little burnt but the taste. The new manager always takes it off the bill. The purpose of me ordering is so I can eat my dinner not get it removed. Retrain cooks????? Update! 2/7 Service was good but food awful. Burger was raw it was suppose to be medium well. Bacon was suppose to be on the sandwhich! Guess what NO bacon. The Bar manager is great Kat the server Mona was good! But again PLEASE RETRAIN THE COOKS! I think this is my last visit! 3 strikes you are OUT!
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Ashley Massey
Terrible service....actually no service. We came in to have a drink and dinner before a concert at the Allen Event Center which shares the parking lot with Bar Louie. The hard-to-find waiters were aloof and answered all questions with "We are just so busy!! Our bar and kitchen are an hour behind". The manager was flustered and irritated when people asked what the issue was. It was as if the concert goers snuck up on him. I would think the management team should be aware of the event calendar of the area and staff accordingly. All other patrons were irritated and no one even had water much less choice beverages or food. Too bad.
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Simon Turnbull
I originally review I wrote was negative and ONLY on just the food, but since then I have been back, I like said I would, with business associates, and low and behold...much improvement. So, good on ya BLs for stepping up. With that said, I did not like the fact they just flagged my negative review and removed it. The professional thing to do was acknowledge it, and accept the fact they needed better quality and would strive to do better. I would have immediately removed the review. There are 3 other similar bars in the area, so, competition is going to be tough...just sayn...
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craig zale
Nice place here in Allen, We dropped in for a friends Birthday about 8:00 Pm on a Saturday night and while the place was very active they got us seated quickly and drinks right away. A short while later our food had arrived and our beverages stayed full. So in a nutshell friendly attentive staff,good food,great TVs (Rangers and the Cowboys were playing at the same time)cool location and all together a very good time with friends. The live music started about 9:00ish also, but was not too loud.
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Ana Laura M
First time at Bar Louie and I really like the atmosphere, they have an amazing happy hour on the martinis, I really like the effen good drink I was there Friday it was kind of busy but my server Myra was amazing very polite and attentive I will be coming back. She also gave me code for a survey that I can redeem for a free appetizer next time I come in. And I will be asking for her next I go in.
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Jason Hayes
Awful service. Came in at 5:00 pm on a Saturday and there was no host to greet us. We asked the bartender if it was seat yourself, she said yes. We sat ourselves and we were never greeted. After 10 minutes, we got up and walked to our normal spot. We wanted to try something new but we did not get the chance to. It looks good its just a shame that the service is crap.
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Doug Roberts
Supposedly the kitchen was slow tonight so the waiters say. Sounds like an excuse to me but nevertheless Im the customer and service was very subpar tonight. I know they can do better as Ive witnessed it. Not sure Im a walking and never coming back customer but certainly dissapointed with tonights service. Stop it up Bar Louie, I know you can do better!
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vee pimsaev
Very nice, staff was very polite and friendly, service was prompt, the patio area on a sunny mild afternoon is a great spot to chill and enjoy the people and surroundings, if your from a big city and like side walk café atmosphere, please stop by, have a drink and some Cajun infused fair, you feel as if you were a few stumbling blocks away.
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Michael Warntjes
Would give zero stars. 2 HR wait after seated and server comes out and states the food will be another 30 minutes and nothing he can do. The manager doesnt even come to the table after we ask. No food-left hungry. Hire someone who cares. FYI- I usually only rate great service but compelled to tell others how bad this place is. Beware!
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Sydnie Montgomery
Im sure this place is great but I did not have a good experience. I didnt feel valued as a customer because I was ignored and people who came into the bar after me were waited on before I was. Ive been to the Dallas location a few times and never had this experience.
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John Carney
This is just a great place to hang out! Huge bar, giant patio with live music some days, and really good food and drinks. Service is always great as well. Would rate 5 stars but thats reserved my favorite places. Give them a try, you wont be disappointed!
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Susan Holdrich
Super skeptical after reading reviews prior to going with some GFs. Happily surprise. Our server, Austin, was super helpful on drink selection. They have a solid happy hour. Definitely would recommend for drinks & apps.
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LeAnne Campbell
Sat at the bar for over 20 minutes on a semi busy Saturday at 7p and neither of the 2 bartenders stopped to take my order. Thank goodness the guy working service bar took pity on me or Id still be thirsty.
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Ellie Rosentel
Drinks are tasty, service is so slow. Its Saturday night, theres a handful of tables here. We see our waiter every 30-45 minutes. Not coming back.
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# feliciasbeard
Server was josh. Excellent attention to needs, and reg check ins. Food was good, atmosphere was fun and lively, beer was cold. Ill come back.