China Harbor

Reviews 3

RA

Raishel Williams

Anytime i come here i feel as tho i am being scammed and he hostess is on some creep stuff. The first time the food wasnt all that great but I think it was because they were packed. The second time they couldnt agree on how they wanted to charge me for my big 2 year old I had to prove to them that he was big for his age. now after sitting down for a few seconds they started bringing out fresh food so i had a few sips of my water and headed to the fresh food line and there was a fly in the shrimp that had just came out! I got loud so they had to call the mgr and i was told by the mgr I had to pay for my drinks and half the meal. I kindly expressed that we had been sitting there talking and drinking water. no plates were ever removed from the table other than the one she was holding with the dead fly in the shrimp because the mgr insisted that we had eaten something. at this point my husband came up with a plate and showed them that there was a roach in his lo mein. They tried to say it was seasoning but it was clearly a roach with one antenna on it and a full body but it was upside down so we saw the legs. again I was loud so they said they will comp the meal but we had to pay for drinks. I told the young lady serving us who was trying to explain to screw off and told the mgr the same thing. I was told if i did not pay for the drinks they would call the police, so i informed the mgr at that point they could call whoever and I was going to call the health inspector as well as the BBB because we dont eat roaches over here. I dont want bug juice as a seasoning! So she called the police and I went outside to wait for them IN MY CAR. They stood behind my car and on side of my car so I could not leave but I wasnt going anywhere. When Arlington police finally showed up I was still on my call so i told them to go ahead and tell their side first and i would tell mine. well they basically told the officers that there was issues with the food and they would comp that but wanted me to pay for our drinks. I then told the officers thats exactly what happened, we were told to pay for our drinks and from my understanding water is free. The officer confirmed water was our drink of choice, the water was no where near showing that i took a few sips (I took pictures.) so the officers let me and my family go. This was drama i didnt need so I was very upset by what happened and I never went back and dont plan on it and i wouldnt recommend it. I wish i could have given 0 stars but we all know in order to leave a review we have to leave at least 1 star.

JE

Jeanne Fortner

First, no one was at the hostess stand when we walked in on a Friday night at 7 pm. ?? No one greeted us. When they did show up, the didnt say anything. They didnt say hello. They didnt say anything. When we were escorted to the table the waiter showed up. The waiter didnt say anything. He stood there with a pencil and piece of paper like he was taking a order. We gave him our drink orders and he left. I ordered hot tea and water with lemon. He brought me a glass of water with a slice of lemon. As is my custom I fork my lemon to remove the juice and shove it to the bottom of the glass. It had already been used for the juice before it was put into my glass. I went to the buffet. I get a tidbit of everything. So I started with their hot and sour soup. I then decided to try clams for the first time. I also got a piece of baked fish, a chicken wing, a piece of cheese covered broccoli, and two steamed dumplings. I then selected a piece of tempura and shoved it into my mouth before getting another. It was hard and cold. The same with all of my food except the hot and sour soup. Trying not to disturb my husband and sons dinner, I went and asked for a manager. I told him my food was cold and I wanted a refund. I had to repeat myself. He didnt tell me if I was going to not be charged. He started in wanting to know which dishes. I went to show him which dishes but funny thing was - I went one way and he another. I know that doesnt make any sense, but I think he had the tables he wanted to check already in his mind. I would have waited for him to catch up, but I didnt want to be away from my family any more than I had to be. So I pointed to the food that was cold but he wasnt there to see it. So I went back to my seat. I still had yet to be told it wasnt going to be charged to my bill. So I continued to be pleasant with my family, not eating, and not knowing whether I was going to be charged. I finally asked for the manager again. He came to the table and wanted to know what was it this time. I said I was waiting to be told whether I was going to be charged. He exasperated said no, no. I already took it off your bill. When they gave us the bill, he indeed had taken my dinner off but after all of that, he still charged me for the hot tea that I didnt drink.

SH

sharniecia shepherd

The hostess,wait staff & manager are all INCREDIBLY RUDE. They tried to charge me for my 2 year old son, saying that he was taller than the 3ft sign they have up on the wall. My son was wearing cowboy boots & he has an Afro. I wish I had took pictures to show he just BARELY hit the 3ft mark WITH THE FRO & BOOTS INCLUDED. I told the hostess when she measured him my son is only 2 and pointed out the fact that he has cowboy boots on. We sat down with the rest of our family and ate & when it was time to go I found out they charged me for my son who ate nothing but a wing and some of my husbands ice cream. We asked the waiter why we were being charged for my son & he was extremely dismissive and blamed it on the hostess. The hostess made me leave the table where I sat with my family and bring my son to the front so he could be measures. This kind of upset me but I went with it anyways. When we got to the front they measured him again and I pointed out he was barely at the 3ft mark with his hair and boots included. Do you know this lady made me take my sons boots off and pull back his hair to prove he was under the mark?? Ive never felt so embarrassed. So hear I am standing in the front of this busy restaurant having to disrobe my son and place his hair into a ponytail all for 5 freaking dollars. I asked to speak with the manager and he wasnt any better, he argued with me, kept calling my son a girl, and made me measure him again. I will never go back there EVER again! Its an hour later and Im sitting at home typing this and I still cant believe how I was treated.