Address: | 115 Brooklawn St, Knoxville, TN 37934, USA |
Phone: | +1 865-966-6936 |
Site: | chinapearlknoxville.com |
Rating: | 3.9 |
Working: | Closed 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10PM 11AM–10PM 11AM–9:30PM |
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BEAR865
Very disappointed in the service and food. Been going here for 20 years and its not like it used to be. Our soup was way over salted and we sent it back. Our waiter didnt offer more soup until after our meal was already out so we declined. We were charged for soup anyway. After asking the manager about it he said because we didnt accept the offer for more soup he cant take off the charge for soup. In other words he said I dont care about you as a customer bye bye. Our entree was very forgettable and the food as a whole is not the quality it used to be. No problem, there is plenty of other Chinese restaurants in Farragut. This is the second time in a row the service and food was poor from here.
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Corey Engle
Im really good friends with one of the waiters there so Im a little biased, but I absolutely love it. The staff is very friendly, go there a few times in a short period of time and theyll start to recognize you, order the same thing Everytime and theyll bring your drink before you order it and ask if youre getting the same thing as usual when they seat you, really speeding things up. Very good food at a very fair price, and very fast service
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Lori Cardwell
I would give 0 stars if possible. My husband and I have been eating here for at least 5 years. Tonight we had dinner, it was good. I had a coupon for buy one get one half off. Because a corner of the coupon was torn, they would not honor it. The manager didnt care that he was going to lose a loyal customers over $5 measly dollars. We will never eat there again, customer service means nothing to them!
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Ben Glover
Simply put, the food is good and the prices are fair. The waiter and waitress are both super awesome, but that could be because my co-workers are addicted to this place and we come here to often (seriously we might need help). Sure, you could nit pick a few things here and there but overall its a good experience. Also, expect to go grab a giant slushie afterwords. That soy sauuuce gets me every time.
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John Rodriguez
The Food is the best Value and quality you can get for the price!! I love China Pearl! Its a great place for lunch ! Ancient Chineese Proverb " Good help is hard to find" ! I have always had amazing service Friendly Servers but everyone has a bad day once in a while. Bottom line the food is great and its a good value also.
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Tanya Auten
We had a terrible experience here. One dish was so bad we could not eat it. Manager would not do anything about it. Since he didnt really speak English or pretended not to we paid for a meal no one could eat. Will never go back again. If you are looking for a restaurant with good customer service this is not the place.
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A Private User
Ive eaten at this restaurant many times over the past several years, but this last time will be the last time. After being over charged because I had a coupon for a free entree, the waitress charged my card 200 dollars more than the meal cost. Its been six days and it still has my money tied up.
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Kevin Fernandez zarif
This establishment has been in the heart of Farragut TN for sometime now. This establishment serves a great meal with outstanding service and a comfortable atmosphere. If you plan to get there carry out service or even just sit down to enjoy a meal you wont be disappointed.
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A Private User
This is such a great lunch place! They serve soup, egg roll, and a good-sized entree for only around $6. I have never had anything there that I do not like. The service is wonderful-everyone is so happy and attentive there.
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Keith Barnett
Im not sure if this place has new ownership or a new chef but something has definitely changed. Im pretty sure that what they are serving as chicken is from some other animal that is not supposed to be consumed by humans.
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A Private User
Venture out of your comfort zone and try the Malaysian beefy curry its amazing! Feeds 2. Also the crab rangoon is oniony and not sweet which is hard to find and excellent surprise these days. A new favorite:)
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Daniel Kuszmaul
Anyone who rated this place below 5 stars, I question your restaurant rating integrity. Service was phenomenal, food was phenomenal, and MAN the rice is nice here. Well done China Pearl. Well be back!
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Matt Lee
Something unexpected. Dong Po pork, and peking duck were good. Theyve got some traditional dishes that I like. Asia Kitchen is better but China Pearl is way quiet, fast, and with better service..
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leader ship
Its a good lunch place.........food is pretty consistent.....but not always..... sometimes oil isnt changed as often as it should...you can order sit, eat and out in 20 min
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Ashley Smith
Good orange chicken and rice, but the prices have shot up significantly in the last 2 years. From under 7 for general tsos to just over 11 now I believe.
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bill chapman
When they first open we ate there several times. Since moving into new building the food has gone down. Also they received a bad health score.
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Kim Richardson
Always excellent food, and wonderful friendly service. Everything Ive ever ordered has been deliciously prepared. You wont be disappointed.
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Teresa Goodman
Consistently good whether youre eating in or taking out. Great menu, friendly staff and fast service. Weve been coming here for years.
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Daniel Andrews
An amazing amount of quality food for a very fair price. Service is amazing. Quality is amazing, this is a great place to go
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hope thompson
Great food! There are different styles of Chinese food. So glad we found this. We grabbed a take out menu on our way out
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jafaye sims4play
Very cheap Chinese food very stingy with extra soy sauce.. lady working dest tonight on 10/12/2015 not friendly..
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James Jullien
The food was very flavorful. Service was great. We plan on going back soon! I recommend the Malaysian curry beef.
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Craig Milne
Weve been coming here 11 years, and absolute love the food and service. We highly recommend you give it a try.
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Jwhii Hitch
Great food with even better prices. Two can eat for $20 or less for lunch and be full. Good people
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Shelby Christian
Best Chinese food and service I have ever had! My family and I will be customers for life!
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William Brock
Food is delicious, as always. Restaurant was clean, and the atmosphere was quite nice.
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Michael Mincey
Dont answer their phone very often but when you get there they are there and not busy.
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Michael Courtney
Excellent food. Very polite and courteous staff. Our favorite Oriental restaurant.
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Brooke Jones
AMAZING food great. people working there. And again... AMAZING meal!
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Brandon Hall
Food was good, staff was very nice and very affordable for lunch.
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Daniel Byrd
Good food with good pricing. The staff all seem very nice as well.
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Martin Ritter
Always good, a notch above expectations, go visit, you will enjoy
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Mike Attard
Great food, very good price. Lunch is fast and inexpensive
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Ring Pan
Miserable!!!!!! One time was enough. Dont want to back.
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Adam Chan
Delicious! I love their Singapore fried noodles!
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Eric Johnson
Good food at reasonable prices. Nice atmosphere.
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Andrew Fox
Not the same place it was 2 years ago. Sad
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Maria Nuchols-Brookshire
Favorite oriental restaurant in knoxville
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Manuel Quinones
Good place to eat . Long time customer.
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Bob Thiel
Best Ive had in a long time!
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j Maze
great place super staff
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Michael Pekala
Good and cheap!
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James King
It really good
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Stephan Patterson
It was good.
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Eamon Rigsby
Always good
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Steven Arrowsmith
Wonderful!!
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Barbara Tapscott
Great food