Address: | 1109 Nashville Pike, Gallatin, TN 37066, USA |
Phone: | +1 615-230-9464 |
Site: | buffalowildwings.com |
Rating: | 3.8 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–11PM |
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Kenney Hinson
Its okay... But I dont understand why theres signs up advertising their 15 minute Fast Break Lunch guarantee when you have to remind them that bit exists. My wife and I have been here twice for lunch and both times, after ordering items from their selection that qualities, weve had to ask to ensure it was still going on. Not to mention the lunch servers seem to just disappear for extended periods of time. Theres hardly anyone here - where do they go? My wifes order was wrong but she was focused on the appetizer we were sharing and by the time she realized her salad wasnt right, our server was nowhere to be found. She ate it anyway due to time constraints and left unhappy with the visit. I suggest a better management presence on the floor..... Our visits to other restaurants have always been better when theres a manager of some sort who walks around checking on everyone - BWW should do the same.
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Caesar Jones
THE SERVICE HERE IS THE ABSOLUTE WORSE!!! AND IM NOT TALKING ABOUT JUST TODAY BUT OVER THE COURSE OF 2 YEARS!! INCORRECT ORDERS, 6 PPL AT THE REGISTER JUST HANGING OUT BUT IM WAITING 10 MINS FOR 1 PERSON TO COME OUT THE BACK TO RING ME UP! THEY IGNORE YOUR REQUEST TO MAKE THE WINGS WELL DONE. LEMON PEPPER SEASONING ONLY GOES ON THE WINGS ON TOP. NO FLAVOR AT THE BOTTOM. ON HOLD 3XS TODAY 5 MINS EACH JUST TO MAKE A TO GO ORDER BEFORE I GO TO WORK...THIS PLACE FELL OFF BIG TIME
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carman 11
The food here was good, and its not the most expensive place nor the most crowded, even on a Saturday night. The latter is the issue. Even with the place only half full, we were not checked on much at ALL. Sure, our server was nice, but she checked on tables 5 or 6 more times than ours. Other than that she just stood talking. I recommend the food, not the staff.
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Ron Jones
PLEASE TRAIN YOUR BARTENDERS HOW TO POUR A GUINNESS PROPERLY!!! The food is great but the main reason I visit is to try to enjoy a pint of Guinness.. which I rarely have experienced. Guinness storehouse website has a video that shows the right steps and believe me it DOES make a difference in the taste and body of the beer.
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Kyle Karotko
Heres how online ordering woks here. You place the order. You come in to pick it up. They start cooking your order. You wait. You listen to the wonderful staff discuss their very colorful lives. You watch some pointless game on TV. Oh look 20min later, your online order is ready to be picked up!
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Jessica Jones
I used to love BWW, but tonight reminded me why I never come here anymore. We sat at our table for almost 20 minutes before our waiter came over to get our drink order. Our app came at the same time as our meals and they were all cold. I never got a refill the whole 2 hours we were there.
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Ashley Lawrence
My order was wrong, food was cold, my wings were soggy. The amount of time it took to cook the wings they should of come out steaming hot. This was my second time here because I tend to give a location a second chance. The customer service was awful and I wont be back.
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Scuba Marcos
Foods good. But the service is always very very slow. We sat here today for 11 minutes waiting for a server to even acknowledge us. We eat here about once a month and always say we wont be back. I guess its my fault for thinking they would get better not worse.
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Bliss Evergreen
Food was pretty good, but the group next to us was DRUNK at 330 and the server was offering more drinks while they acted beligeretly next to my kid, screaming about doing herion. The server was unfriendly but kept drinks full and was quick to upsale us constantly.
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Vol Hawg
Nice atmosphere and always good service at the bar. Plenty of TVs and wings are better than most other BWs Ive been to. My wife even likes the food here and shes pretty picky. So, I guess they must have a pretty good kitchen staff compared to other BW locations.
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jimmy emerson
Hostess was rude and could care less about customers. Never had our drinks filled while dining And no one ever came to check on the table only to drop off check . staff seemed to hang out in the kitchen more than taking care of customers.
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Jade Farley
Amazing food at a low price and excellent service to top it off. Ive never received an incorrect order and Ive never had a waitress that seemed like they were slacking off. These guys are worth the $20 tip I leave Everytime!
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A Private User
Good place to hang out to see some sports on TV. Good food and staff is very friendly. I went there for the super bowl and we had a great time. Wish those mixed drinks my wife loves were cheaper.
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berrytruckn
Poor service waited forever for food, waitress didnt know how to smile. Charged me for chips that came with wrap even though I waited so long for them my wrap was gone. Never again
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Pat Burke
They messed up my call in order told me it was still half price on the wings and it was not,it was BOGO but only on boneless wings and that wasnt states over the phone.
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Jake White
every single time Ive been here i have had an extremely rude waitress. If you get a waitress named savannah ask for a different waitress immediately!!! shes so rude
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Cody Welch
Food was good. Waitress sat down entire time, never aknowledged refills terrible service. If you get the waitress amanda ask for a different one immediately.
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Ryne Chandler
I usually only get large to go orders and they always do a fantastic job of taking care of us. Everyone looks forward to football games with wing platters.
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Melody Garcia
Very good restaurant. Love this place. Excellent food. Great wings and fabulous salads. Staff very friendly and helpful. Definitely coming back!!
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Lisa King
The food is good but the blaring televisions are too much. I get that its a sports bar but the volume level is uncalled for. Service was fair.
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Matthew Guinn
Bdubs is my go to for any sports event and even just dinner. Great beer selection, wings are always great, and plenty of TVs to watch.
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Tracey Mckinney
Im a great lover of Buffalo Wild Wings and the next time i go, i will gladly ask for Amanda, thank you for the heads up!!
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A Private User
Dont get Hannah. Shes a snob and frequently gets orders wrong. Everyone else is great especially the bartender dude.
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Lauranetta Marshall
This one is pretty consistently tasty. I recommend going on Tuesdays when wings are always discounted. = )
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Jay Smotherman
Where more than half of my nights are spent. Chili Queso dip & 8 boneless honey bbq wings everytime.
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A Private User
Way over priced food for what it getting....Too loud have to scream to speak with your date...
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james williams
Love Tues and Thursday wing nights, but quit raising the special price. Its chicken not steak
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Lauren Cozart
AWESOME!! From the atmosphere to the food to the service...I highly recommend coming here!
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Dessie Knowles
Food was good, and brought out fairly quickly, but the service was a little lack luster
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Scott Fraser
Do yourself a favor, go to Hendersonville. Bad food, bad service, subpar management.
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Hunter Bowles
Well I didnt eat buffalo or wild wings, but my experience here is always tops.
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Jacy Shumate
Food & staff are always great. And my to go orders always come out correct.
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Windy Summers
Its OK, just not enough variety of food, prices are also kinda overboard
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Johnson Dibbles
Their food is extremely good and I usually get the food somewhat quick.
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Tim Walker
Service can be somewhat slow at times, decent food and beer choices.